Sheraton Charlotte Hotel

4.0 star property
Pet-friendly hotel with 2 restaurants connected to the convention center in Charlotte

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Sheraton Charlotte Hotel

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
Point of interest
View from room
Daily cooked-to-order breakfast for a fee
Meeting facility

Overview of Sheraton Charlotte Hotel

8.0

Very Good

Popular amenities

  • Pet friendly
  • Breakfast available
  • Pool
  • Parking available
  • Free WiFi

Explore the area

555 South McDowell Street, South Tower, Charlotte, NC, 28204
  • Popular LocationRed Salt by David Burke3 min walk
  • Popular LocationNASCAR Hall of Fame9 min walk
  • Popular LocationCharlotte Convention Center10 min walk
  • Popular LocationCharlotte Transportation Center Station16 min walk

Room options

Club Room, 1 King Bed, City View

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, City View

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Corner

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Corner

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 Bedroom

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Corner

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Charlotte

Located in Uptown Charlotte neighborhood, Sheraton Charlotte Hotel is connected to the convention center. Charlotte Douglas Airport Overlook is a notable landmark, and travelers looking to shop may want to visit SouthPark Mall and Northlake Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • NASCAR Hall of Fame - 9 min walk
  • Charlotte Convention Center - 10 min walk
  • Spectrum Center - 13 min walk
  • Bank of America Stadium - 20 min walk
  • Fillmore Charlotte - 5 min drive

Getting around

  • Charlotte Station - 8 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • Metropolitan - 10 min walk
  • Burger King - 14 min walk
  • Wendy's - 8 min walk
  • Buffalo Wild Wings - 9 min walk
  • Midnight Diner - 13 min walk

About this property

Sheraton Charlotte Hotel

Hotel near Charlotte Convention Center
Located close to Spectrum Center and Bank of America Stadium, Sheraton Charlotte Hotel provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Enjoy American cuisine and a poolside location at the two onsite restaurants. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • An electric car charging station, express check-out, and express check-in
  • A porter/bellhop, smoke-free premises, and outdoor furniture
  • Guest reviews speak well of the helpful staff and location
Room features
All 305 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • LCD TVs with premium channels
  • Mini fridges, free infant beds, and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM–11:00 AM for a fee: USD 8–18 for adults and USD 8–18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cloud Bar by David Burke
  • Craft City
  • Red Salt by David Burke
  • Social Bar & Kitchen

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (68,195 square feet of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00–18.00 for adults, and USD 8.00–18.00 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May 29 to September 06
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Sheraton Charlotte Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sheraton Charlotte Hotel?

Self parking is available for USD 25 per night. Valet parking is available for USD 35 per night.

What time is check-in at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Charlotte Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Charlotte Hotel located?

Located in Uptown Charlotte, this hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). McDowell Street Tram Stop is 8 minutes by foot and Stonewall Station is 10 minutes.

Sheraton Charlotte Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 526 out of 1019 reviews" "
Rating 8 - Good. 202 out of 1019 reviews" "
Rating 6 - Okay. 115 out of 1019 reviews" "
Rating 4 - Poor. 100 out of 1019 reviews" "
Rating 2 - Terrible. 76 out of 1019 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zurysadai, Bridgeport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City views
Stayed 1 night in Mar 2024

10/10 Excellent

D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024

8/10 Good

Sheree, Linden

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, clean, quiet, affordable
Stayed 1 night in Mar 2024

2/10 Terrible

Joe

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I payed for a king size bed and got 2 queens and nobody got me what I paid for
Stayed 1 night in Mar 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience. Staff friendly and helpful. Rooms were beautiful
Stayed 1 night in Mar 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not the property's fault, but a lot of construction is happening in the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2024

10/10 Excellent

shearian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice safe and areas to walk to if you wanted to.
Stayed 1 night in Mar 2024

10/10 Excellent

Ken

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue for bowl game
Stayed 1 night in Dec 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Exceptionally clean facilities. Great location.
Stayed 1 night in Mar 2024