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Quality Inn & Suites Matthews - Charlotte

2.5 star property
Guests start their day with a hearty breakfast buffet at Quality Inn & Suites Matthews - Charlotte, setting them up for whatever adventures await

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Photo gallery for Quality Inn & Suites Matthews - Charlotte

A spacious lobby with a large seating area, a potted plant, and a view of the outside. - Quality Inn & Suites Matthews - Charlotte (Matthews)
A hotel room with two beds, a desk, a chair, and a TV. - Quality Inn & Suites Matthews - Charlotte (Matthews)
A spacious lobby with a high ceiling, large windows, and a modern chandelier. - Quality Inn & Suites Matthews - Charlotte (Matthews)
A spacious lobby with a sofa, armchairs, a coffee table, and a potted plant. - Quality Inn & Suites Matthews - Charlotte (Matthews)
A spacious lobby with a high ceiling, modern furniture, and a large window overlooking a balcony. - Quality Inn & Suites Matthews - Charlotte (Matthews)
The Quality Inn & Suites Matthews - Charlotte offers a convenient base in Stallings with practical amenities. Enjoy a breakfast buffet, 24-hour gym, and seasonal outdoor pool. Free in-room WiFi and a 24/7 business center keep guests productive.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard King Room-Non-Smoking

A hotel room with a bed, bedside lamps, a nightstand, a wooden headboard, and a door.

Standard King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room-Accessible-Non-Smoking

A hotel room with a large bed, bedside lamps, a wooden headboard, a nightstand, and a wardrobe.

King Room-Accessible-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a nightstand, a telephone, and two wall-mounted lamps.

Suite, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a chair, a desk lamp, a nightstand, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a kitchenette.

Suite, 2 Double Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a chair, a nightstand, and two framed pictures on the wall.

Standard Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

A hotel room with two beds, a desk, and a chair.

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

7.6 out of 10
Good
(21 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a desk lamp, a nightstand, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(37 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking

A hotel room with a sofa, a bed, a desk, and a chair. There are two framed pictures on the wall.

Suite, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Stallings, a neighborhood in Matthews, is home to Quality Inn & Suites Matthews - Charlotte. Matthews Community Center and North Carolina Korean War Veterans Memorial are local landmarks, and some of the area's activities can be experienced at Extreme Ice Center and Bowlero Matthews. Kate's Skating Rink and Park Road Park are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Matthews travel guide
Map
12047 Guion Lane, Matthews, NC, 28105

What's nearby

  • Kate's Skating Rink
    2 min drive - 2.3 miles
  • Carolina Courts Indian Trail
    2 min drive - 1.9 miles
  • Extreme Ice Center
    2 min drive - 2.7 miles
  • Bowlero Matthews
    3 min drive - 2.5 miles
  • Sportsplex at Matthews
    4 min drive - 2.3 miles

Getting around

  • Charlotte Station
    21 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    35 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Dutch Bros Coffee
    3 min drive
  • Circle K
    2 min drive
  • Cook Out
    3 min drive
  • Starbucks
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Quality Inn & Suites Matthews - Charlotte have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn & Suites Matthews - Charlotte pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Quality Inn & Suites Matthews - Charlotte?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites Matthews - Charlotte?

Check-out is at 11 AM.

Where is Quality Inn & Suites Matthews - Charlotte located?

Located in Stallings, this hotel is within 3 mi (5 km) of Carolina Courts Indian Trail, Kate's Skating Rink, and Extreme Ice Center. Bowlero Matthews is 3 mi (4.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites Matthews - Charlotte Reviews

7.4

Good

7.6

Cleanliness

6.6

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 369 out of 1008 reviews
Rating 8 - Good. 287 out of 1008 reviews
Rating 6 - Okay. 140 out of 1008 reviews
Rating 4 - Poor. 94 out of 1008 reviews
Rating 2 - Terrible. 118 out of 1008 reviews

Reviews

Verified

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast-pool was excellent
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Very clean room
Stayed 2 nights in Jul 2026
Verified

8/10 Good

John

Nice and quiet place
Stayed 3 nights in May 2026
Verified

8/10 Good

Kristina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool was being worked on, the room was good nice and clean. Overall it was a good stay for my business trip.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Kamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, up to date and exactly as pictured. Loved it honestly and I’m usually a Hyatt or Hilton person lol. Was not disappointed, parking was good as well with friendly staff
Stayed 1 night in May 2026
Verified

10/10 Excellent

NeTanya

Clean, good breakfast, kind staff. I would stay again
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff!! Helpful, polite, compassionate, and made everything easy during our stay. After traveling the world, I felt the staff was one of the best with customer service I have experienced
Stayed 3 nights in May 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms. Quiet and safe location. Lots of room for parking. Overall, a pleasant and restful stay.
Stayed 2 nights in May 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff were friendly ! Would definitely stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, well lit and safe. Staff was friendly and courteous. Overall, a very pleasant stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this establishment was a very pleasant as always. The rooms are very clean. The parking premises are quiet, brightly lit and safe. I really enjoy staying here.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the air conditioner didn’t cool the room. It was stuck at 77 degrees and might need Freon. Otherwise it was good for me
Stayed 1 night in Jul 2026
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, in working order and quiet stay. Will definitely book again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was always clean. But the breakfast wasn’t all that. The staff was great. I would stay again
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Kevin William

Liked: Staff & service
Disliked: Amenities
Pool was advertised but wasn’t filled. All of the common areas smelled like weed. On the plus side, the room was clean and quiet.
Stayed 2 nights in May 2026
Verified

4/10 Poor

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was my second week staying here, the rooms are clean and comfortable but the beds suck. The first week the customer service was superb. This week not so much. Check in took over an hour due to issues with other check ins ex: debit credit cards not working. That's frustrating after a long drive when all you want to do is rest.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. The room was very clean and bright. All the amenities functioned properly. I really enjoyed my stay here.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Barbara

The room was clean breakfast was okay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities
Front desk staff was SUPER friendly and welcoming! The room was clean and comfortable and the breakfast was good!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service
Room was cleaned. Bathroom needs upgrades.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room staff very pleasant and polite. Breakfast good, breakfast area very clean and well kept. Would definitely stay there again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The room was clean and comfortable. We will stay here again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mardi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here on the way to the mountains. It was clean and the front desk was super helpful. Breakfast and coffee were very good and hotel was clean. Great for an overnight stay.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Shashawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this location to be close to the gym where my son had a basketball tournament. I was very impressed with this facility. In my opinion this location is one of the nicest hotels in this brand, plus it was affordable for an overnight stay. The lobby is very clean, has lots of lighting and the overall ambience is nice. We selected an interior room, however the hotel has a lot of security throughout the property. Each door is secure with an alarm so you always feel very safe. Naoka at the front desk was very friendly; she answered all of our questions and made us feel welcomed. If we are ever in the area, we will definitely stay at this hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean, newly renovated, safe, quiet and peaceful.
Stayed 2 nights in Oct 2025