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JW Marriott Charlotte

4.5 star property
Travelers find rejuvenation at this Charlotte luxury hotel's spa before dining at upscale restaurants and exploring the NASCAR Hall of Fame nearby

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Photo gallery for JW Marriott Charlotte

Outdoor pool - JW Marriott Charlotte (Charlotte)
Rooftop bar, pool views, open daily - JW Marriott Charlotte (Charlotte)
Lobby - JW Marriott Charlotte (Charlotte)
Property amenity - JW Marriott Charlotte (Charlotte)
View from property - JW Marriott Charlotte (Charlotte)
The JW Marriott in central Charlotte offers a refined getaway with an on-site shopping mall, two all-day restaurants, restorative spa treatments, public WiFi, and a refreshing outdoor pool for afternoon relaxation.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

9.6 out of 10
Exceptional
(70 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(14 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

7.8 out of 10
Good
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

City view

Concierge Level Room, 1 King Bed, Skyline View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Level Room, 2 Queen Beds

City view

Concierge Level Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Concierge Level Room, 1 King Bed with Sofa bed, Corner

7.0 out of 10
Good
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Suite, 1 Bedroom

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Concierge Level Suite, 1 Bedroom

  • City view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Uptown Charlotte, a neighborhood in Charlotte, JW Marriott Charlotte is near the airport. NASCAR Hall of Fame and Fillmore Charlotte are cultural highlights, and travelers looking to shop may want to visit Queen City Quarter and SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Visit our Charlotte travel guide
Map
600 S College St, Charlotte, NC, 28202

What's nearby

  • Charlotte Convention Center showing modern architecture
    Charlotte Convention Center
    3 min walk - 0.2 miles
  • NASCAR Hall of Fame featuring a city, a garden and night scenes
    NASCAR Hall of Fame
    5 min walk - 0.3 miles
  • Bank of America Stadium and downtown city skyline of skyscrapers, Charlotte, North Carolina, United States.
    Bank of America Stadium
    6 min walk - 0.4 miles
  • Charlotte_EpiCentre_553248621560904202_0004
    Queen City Quarter
    8 min walk - 0.4 miles
  • Home of the Charlotte Hornets.
    Spectrum Center
    10 min walk - 0.6 miles

Getting around

  • Stonewall Station
    2 min walk
  • Charlotte Station
    7 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    10 min drive

Restaurants

  • Night Swim Coffee
    5 min walk
  • Starbucks
    5 min walk
  • Brown Bag Seafood
    3 min walk
  • Amélie’s French Bakery - Uptown
    4 min walk
  • Chipotle Mexican Grill
    6 min walk

About this property

JW Marriott Charlotte

Luxury hotel near Charlotte Convention Center
Located close to NASCAR Hall of Fame and Bank of America Stadium, JW Marriott Charlotte provides a shopping mall on site, a coffee shop/cafe, and a garden. Indulge in a facial, a massage, and a manicure/pedicure at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and a poolside location. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a porter/bellhop, and wedding services
  • Smoke-free premises, an elevator, and ATM/banking services
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 381 rooms have comforts such as premium bedding and wet bars, in addition to perks like first-run movies and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Highchairs, children's books, and art supplies
  • Hypo-allergenic bedding, Tempur-Pedic beds, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • LED TVs with premium channels and first-run movies
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 50 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Aura Rooftop Lounge
  • Caroline's Oyster Bar
  • Dean's Italian Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • iPod dock
  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 8 2026 to March 13 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night
  • Destination fee: USD 28.31 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 20 for children
  • Fee for in-room wireless internet: USD 14.00 per day (rates may vary)
  • Covered valet parking fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

Frequently asked questions

Does JW Marriott Charlotte have a pool?

Yes, this property has an outdoor pool. The pool will be unavailable from March 8 2026 to March 13 2026 (dates subject to change).

Is JW Marriott Charlotte pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 50 per night.

What time is check-in at JW Marriott Charlotte?

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM.

What time is check-out at JW Marriott Charlotte?

Check-out is at 11:00 AM.

Where is JW Marriott Charlotte located?

Located in Uptown Charlotte, this luxury hotel is within a 10-minute walk of Charlotte Convention Center, Queen City Quarter, and NASCAR Hall of Fame. Bank of America Stadium and Spectrum Center are also within 15 minutes. Stonewall Station is only a 2-minute walk and 3rd St - Convention Center Station is 7 minutes.

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Reviews

JW Marriott Charlotte Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 805 out of 1005 reviews
Rating 8 - Good. 103 out of 1005 reviews
Rating 6 - Okay. 55 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Cristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with great views and amazing food
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Excellent service!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

derick

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff is amazing!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Omid

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel are friendly staffs, and of course, a high-quality foods,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely beautiful and amazing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tarhran

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel experience of had in a long time! The service, the decor and the ambiance were perfect. Thank you!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
April (Front Desk), Was very welcoming at check in...I appreciated the warm acknowledgement! I'll return to the hotel for future stays when visiting Charlotte, NC. Sean Merritt
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic facility, great room, awesome food, terrific staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind, professional, and helpful. The property was fantastic. The room was very clean and comfortable with plenty of space. Dinning was excellent.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, hospitality top notch, and food was excellent. I appreciated the complimentary champagne for a special occasion and assistance with bags. More vegan options would be appreciated.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, friendly staff, great location!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Latarsha

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel and the room was nice. Some staff was great but some staff were a little rude. The housekeeping could have been better
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Check in was fast and smooth,staff was awesome!!!,rooms are beautiful and clean will definitely come back to stay the night .
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Clinton

Liked: Cleanliness, amenities, property conditions & facilities
From check in to check out it was a 5 star experience. We used to live in Charlotte and this is a new hotel since we’ve been there so first stay. My wife is very picky about hotels and this is going to be our go-to anytime in area again. Spotless room very spacious and such a comfortable bed. We wanted to extend our stay but had to get home. Restaurants in hotel also have amazing food and the hospitality is top notch. We went to a panthers game and otherwise just wanted to stay on property. Can’t wait to go back when have more time to enjoy property.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Everything was great. Clean, friendly, beautiful, etc.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Peggie

Liked: Cleanliness, amenities, property conditions & facilities
Love the Charlotte JW Marriott. The staff and hotel is very nice only downside is the expensive parking.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, modern and very nice. All the staff were professional, kind and helpful. We ordered room service and the meal arrived quickly and was still hot. It feels as though they really value you as a guest. We would love to stay here again next time we are in Charlotte, NC! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa, accessable bars and on site food options
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Christopher M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the accommodations were very clean and comfortable. You can walk to anywhere.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean, great customer service.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
High quality hotel with on-site restaurants
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great staff, great amenities, great location.
Stayed 1 night in May 2025