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Intown Suites Extended Stay Matthews Nc - Indian Trail

2.5 star property
Hotel in Matthews

Choose dates to view prices

Photo gallery for Intown Suites Extended Stay Matthews Nc - Indian Trail

Exterior
Traditional Studio, 2 Double Beds, Kitchen | Desk, bed sheets
Upgrade 1 Queen | Living area | 49-inch flat-screen TV with satellite channels, TV
Upgrade 1 Queen | Desk, bed sheets
Premium Room, 1 Queen Bed | Desk, bed sheets
Located in the heart of Stallings, Intown Suites Extended Stay Matthews NC - Indian Trail offers practical amenities for longer visits. Guests appreciate the on-site laundry and reliable in-room WiFi, while vending machines provide quick snacks after a day of exploring the area.

Reviews

5.2 out of 10

Popular amenities

  • Kitchen
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Desk, bed sheets

Premium Room, 1 Queen Bed

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Flat-screen TV
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Studio, 2 Double Beds, Kitchen

Traditional Studio, 2 Double Beds, Kitchen | Desk, bed sheets

Traditional Studio, 2 Double Beds, Kitchen

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Flat-screen TV
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Upgrade 1 Queen

Upgrade 1 Queen | Desk, bed sheets

Upgrade 1 Queen

Highlights

Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
Flat-screen TV
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
12895 East Independence, Matthews, NC, 28105

What's nearby

  • Carolina Courts Indian Trail - 2 min drive - 1.5 miles
  • Extreme Ice Center - 3 min drive - 2.1 miles
  • Sportsplex at Matthews - 3 min drive - 1.7 miles
  • Novant Health Matthews Medical Center - 5 min drive - 3.1 miles
  • SouthPark Mall - 21 min drive - 12.1 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Cook-Out - ‬4 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Intown Suites Extended Stay Matthews Nc - Indian Trail

Hotel located in Stallings
Intown Suites Extended Stay Matthews Nc - Indian Trail provides laundry facilities and more.
You'll also find perks like:
  • A vending machine
Room features
All 121 rooms offer comforts such as air conditioning and separate dining areas, in addition to thoughtful touches like dining tables.
Other amenities include:
  • Bathrooms with hydromassage showers and shower/tub combinations
  • 49-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate dining areas, and kitchens

Similar properties

Exterior

Intown Suites Extended Stay Matthews Nc - East Independence Blvd

  • Free WiFi
  • Air conditioning
  • Laundry
  • Microwave
6.6 out of 10, 7 reviews
Intown Suites Extended Stay Matthews Nc - East Independence Blvd

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

This property does not have elevators

Property is also known as

Intown Suites Extended Stay Matthews Nc Indian Trail
Intown Suites Extended Stay Matthews Nc - Indian Trail Hotel
Intown Suites Extended Stay Matthews Nc - Indian Trail Matthews

Frequently asked questions

Is Intown Suites Extended Stay Matthews Nc - Indian Trail pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Intown Suites Extended Stay Matthews Nc - Indian Trail?

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Intown Suites Extended Stay Matthews Nc - Indian Trail?

Check-out is at 11:00 AM.

Where is Intown Suites Extended Stay Matthews Nc - Indian Trail located?

Located in Stallings, this hotel is within 3 mi (5 km) of Carolina Courts Indian Trail, Bowlero Matthews, and Kate's Skating Rink. Extreme Ice Center and Sportsplex at Matthews are also within 6 mi (10 km).

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Intown Suites Extended Stay Matthews Nc - Indian Trail Reviews

Reviews

5.2
Rating 10 - Excellent. 5 out of 18 reviews
Rating 8 - Good. 1 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 9 out of 18 reviews

6.0/10

Cleanliness

5.6/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

C'Rique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 14 nights in Jul 2025

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hated everything.
Stayed 7 nights in Aug 2025

2/10 Terrible

Teresa

Disliked: Staff & service, property conditions & facilities
From the first day we had an ungodly amount of bugs. My travel partner complained and was told by the night shift management/maintenabce
Stayed 14 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Great

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 9 nights in Jun 2024

2/10 Terrible

Kim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facility does NOT look like the Internet pictures!! The first room that was assigned to me, a roach greeted me when I walked in. The sofa was stained badly. The 2md room assigned to me, the mattress was stained badly. I went out and bought a mattress cover. My neighbors had sex from 1- 3 am, then they mated their dogs from 3 - 5 am my first night. Luckily, I just happened to go to the front office on 8/30 to confirm my last day was on 8/31. I was told my last day was actually on 8/30. I had no idea, horrible communication. There was a caucasian male walking up and down the corridor with his pants down. It was apparent he was mentally ill. I didn't feel safe. I was so happy my time there was up and I was able to move on to my new location. Never again!!!
Stayed 24 nights in Aug 2025

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
Hotel was questionable as far as safety and cleanliness. Does not appear as it did in the pictures
Stayed 7 nights in Jun 2024

6/10 Okay

Cindy

Disliked: Amenities
I stayed in a Premium Room (renovated) at this property, for 10 days, as I was in Charlotte for work. First, the pictures supposedly representing this accommodation are by no means accurate. Understanding staging happens, but please don't be fooled by the pictures you see. The kitchenette is bare bones (I received 2 disposable plastic cups) as is the bathroom (there were 2 hand towels, 2 bath towels, and a small bar of soap). Be aware staff is only present from 11:00 until 19:00 Mon through Sat (with an after-hours phone number you can call if needed), and there is no housekeeping. When I asked if maintenance could come and take a look at my showerhead which only had 3 streams of water coming down, and broken off towel rack, no one showed in my 10 days there. One final point of feedback is that someone entered my room, without asking/telling me, while I was at work; I know this because when I returned furniture was out of place, the mattress and pillows had moved, and the temp. of my AC was lower than what I set it too. Didn't appreciate that. The location was so so - industrial and right off the highway (which was convenient). It was quiet, which was nice. You get what you pay for - you can't ask for much when paying $45 per night. Just be aware.
Stayed 10 nights in Jun 2025

2/10 Terrible

Sandra

Disliked: Staff & service
Paid for an entire month. In between homes and needed to find somewhere affordable because funds are limited. When arrived to property was told the place was already full and will receive a refund. Was already later in the evening and basically was homeless for a night. Would have found another place to stay if known was actually full. Waste of time. Waste of money.
Stayed 27 nights in Feb 2023

2/10 Terrible

Khadijah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

2/10 Terrible

Rafael and Wendy

Stayed 7 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

4/10 Poor

Jesus

Stayed 7 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness
Stayed 14 nights in Oct 2023

10/10 Excellent

Jamie

Stayed 7 nights in Jun 2023

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