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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property
Hotel with free breakfast, near Renaissance Park

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Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

Modern kitchen with central island, oven, and range hood.
Guests can enjoy a refreshing swim in the pool.
Welcome to our hotel lobby, featuring a curved reception desk with a flat-screen TV and framed artwork, set against a wooden ceiling with exposed beams.
Relax in this stylish room with a large flat-screen TV, comfortable sofa, and a wooden bench.
Two single beds with white linens and a wooden headboard, a desk and chair, and a large window with sheer curtains.

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (High Floor)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Bar (on property)

Hyatt Place Charlotte Airport / Billy Graham Parkway

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
8.4 out of 10, Very Good, 1,027 reviews
Hyatt Place Charlotte Airport / Billy Graham Parkway

About the neighborhood

Map
4119 South Stream Boulevard, Charlotte, NC, 28217

What's nearby

  • Billy Graham Library - 2 min drive - 1.3 miles
  • Charlotte Premium Outlets - 8 min drive - 5.4 miles
  • Bank of America Stadium - 10 min drive - 6.9 miles
  • Charlotte Convention Center - 11 min drive - 7.5 miles
  • Spectrum Center - 11 min drive - 7.9 miles

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive

Restaurants

  • ‪Tequileria - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Kosta's Kitchen - ‬20 min walk
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪The Olde Mecklenburg Brewery & Biergarten - ‬5 min drive

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Hotel near Billy Graham Library
Located close to Renaissance Park and Charlotte Premium Outlets, Hyatt Place Charlotte Airport/Lake Pointe provides free continental breakfast, a free roundtrip airport shuttle, and a terrace. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), express check-out, and express check-in
  • A water dispenser, smoke-free premises, and free newspapers
  • An elevator, ATM/banking services, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 122 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to midnight on request
  • Uncovered self parking on site (USD 10 per day)
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from June to September
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Frequently asked questions

Does Hyatt Place Charlotte Airport/Lake Pointe have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM. The pool is closed seasonally each year from October 01 to May 27.

Is Hyatt Place Charlotte Airport/Lake Pointe pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Place Charlotte Airport/Lake Pointe?

Self parking is available for USD 10.00 per day. Extended parking is available for USD 10.00 per day.

What time is check-in at Hyatt Place Charlotte Airport/Lake Pointe?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Hyatt Place Charlotte Airport/Lake Pointe?

Check-out is at noon.

Does Hyatt Place Charlotte Airport/Lake Pointe provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:30 AM–midnight on request.

Where is Hyatt Place Charlotte Airport/Lake Pointe located?

Situated near the airport, this hotel is 0.6 mi (0.9 km) from Renaissance Park and 1.6 mi (2.5 km) from Billy Graham Library. Charlotte Premium Outlets and Bank of America Stadium are also within 6 mi (10 km).

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Hyatt Place Charlotte Airport/Lake Pointe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1008 reviews
Rating 8 - Good. 241 out of 1008 reviews
Rating 6 - Okay. 105 out of 1008 reviews
Rating 4 - Poor. 51 out of 1008 reviews
Rating 2 - Terrible. 49 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Liked: Amenities, property conditions & facilities
Very spacious, clean, updated, comfortable and convenient to airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Catia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay everyone was super friendly and so attentive
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Robert Elwood

Nice stay
Stayed 2 nights in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Jun 2025

10/10 Excellent

Shantell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, convenient, and affordable! The breakfast was good!
Stayed 2 nights in May 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Hilton nearby and the service and cleanliness was much better!
Stayed 1 night in Jun 2025

10/10 Excellent

Mackendrie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and decent value for the price. Nothing fancy, but it worked fine for a short trip.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jamail

Liked: Cleanliness, amenities, property conditions & facilities
Very clean!I love the atmosphere
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Jun 2025

8/10 Good

Grettel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Khalilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and wonderful stay. Would come back
Stayed 2 nights in May 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff waa the greatest, not one not 2 , everyone that we came in contact with . I would gove them 20 out of 10. Wonderful
Stayed 1 night in Jul 2025

10/10 Excellent

gregg

Liked: Cleanliness, amenities
Noce staff
Stayed 1 night in Jul 2025

10/10 Excellent

Fairouz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, easy parking , Courtous staff
Stayed 2 nights in Apr 2025

10/10 Excellent

rashid

Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect in and around the property.
Stayed 1 night in May 2025

10/10 Excellent

casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Diasia helped me and was VERY friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking , property well lit, exterior doors were secure , card readers worked well. Room was first rate. Staff was polite and accommodating. Stayed 8 nights, PGA, very nice stay
Stayed 8 nights in May 2025

10/10 Excellent

Ericka

Liked: Cleanliness, amenities
Great stay
Stayed 2 nights in Dec 2024

8/10 Good

Devon

Liked: Staff & service
Room was a little dilapidated. Trim coming up and light switch only would stay lit for 90 seconds. As well as being pretty dusty, trash cans full when I arrived, and windows dirty. Other than that it was nice. 7/10
Stayed 5 nights in Jul 2025

10/10 Excellent

Jolee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed with the parking option while we were away on a trip-very affordable. Also appreciated the shuttle to & from the airport. Would stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

Dewayne

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice but they double booked the room and nice couple walked in
Stayed 1 night in Apr 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancelled flights in Charlotte This was a great relief and a great price with shuttle service!
Stayed 1 night in Mar 2025

10/10 Excellent

Markoz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing place to stay
Stayed 2 nights in Jul 2024