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Hyatt Place Charlotte Airport/Lake Pointe

Property class: 3

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Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

A bar area with a counter, bar stools, shelves with bottles, and a sign indicating it serves Starbucks. - Hyatt Place Charlotte Airport/Lake Pointe (Charlotte)
A modern room with a grey sofa, a small round table, a desk with a chair, a floor lamp, and a framed abstract artwork on the wall. - Hyatt Place Charlotte Airport/Lake Pointe (Charlotte)
A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains. - Hyatt Place Charlotte Airport/Lake Pointe (Charlotte)
A pool with clear water and a red and white beach ball. - Hyatt Place Charlotte Airport/Lake Pointe (Charlotte)
A modern lobby with a reception desk, seating area, and a fireplace. - Hyatt Place Charlotte Airport/Lake Pointe (Charlotte)
Located close to Renaissance Park and Billy Graham Library, Hyatt Place Charlotte Airport/Lake Pointe provides free continental breakfast, a free roundtrip airport shuttle, and a terrace. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Two Double Beds (with sofa bed)

A hotel room with a sofa, a bed, a desk, and a mirror.

Two Double Beds (with sofa bed)

  • Sleeps 11
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Two Double Beds High floor (with sofa bed)

A hotel room with a bed, a sofa, a small table, and a TV.

Two Double Beds High floor (with sofa bed)

  • Sleeps 11
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for King Bed High Floor (with sofa bed)

A hotel room with a bed, a sofa, a desk, and a door.

King Bed High Floor (with sofa bed)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed

A compact bathroom with a wooden vanity, a black refrigerator, and a framed abstract artwork on the wall.

Room, 1 King Bed

8.4 out of 10
Very good
(51 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

A compact bathroom with a wooden vanity, a black refrigerator, and a framed abstract artwork on the wall.

Room, 2 Double Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

A compact bathroom with a wooden vanity, a black refrigerator, and a framed abstract artwork on the wall.

Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(21 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

A compact bathroom with a wooden vanity, a black refrigerator, and a framed abstract artwork on the wall.

Room, 2 Double Beds (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

A modern room with a grey sofa, a small round table, a desk with a chair, a floor lamp, and a framed abstract artwork on the wall.

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern room with a grey sofa, a small round table, a desk with a chair, a floor lamp, and a framed abstract artwork on the wall.

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, Accessible Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, Roll-in Shower

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Room, Roll-in Shower

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

About the neighborhood

In the business district and near theme parks, Hyatt Place Charlotte Airport/Lake Pointe is in an area with good airport proximity. The area's natural beauty can be seen at Renaissance Park and popular attractions include Carowinds Theme Park and U.S. National Whitewater Center. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Spend some time exploring the area's activities, including golfing. Visit our Charlotte travel guide
Map
4119 South Stream Boulevard, Charlotte, NC, 28217

What's nearby

  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    10 min drive - 7.1 miles
  • A city skyline with modern skyscrapers and a construction crane.
    Spectrum Center
    12 min drive - 8.5 miles
  • Renaissance Park
    9 min walk - 0.5 miles
  • Charlotte Regional Farmers Market
    18 min walk - 1.0 mile
  • York Road Community Park
    2 min drive - 1.5 miles

Getting around

  • Scaleybark Station
    6 min drive
  • Charlotte Station
    17 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    14 min drive

Restaurants

  • McDonald's
    5 min drive
  • 7-Eleven
    3 min drive
  • Starbucks
    9 min walk
  • Circle K
    4 min drive
  • Coffey Creek Cafe
    4 min drive

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  • Free airport shuttle
  • Pet friendly
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to midnight on request
  • Uncovered self parking on site (USD 10 per day)
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from June to September
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Place Charlotte Airport/Lake Pointe have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM. The pool is closed seasonally each year from October 01 to May 27.

Is Hyatt Place Charlotte Airport/Lake Pointe pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10.00 per day. Extended parking is available for USD 10.00 per day.

What time is check-in at Hyatt Place Charlotte Airport/Lake Pointe?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Hyatt Place Charlotte Airport/Lake Pointe?

Check-out is at noon.

Does Hyatt Place Charlotte Airport/Lake Pointe provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:30 AM–midnight on request.

Where is Hyatt Place Charlotte Airport/Lake Pointe located?

Situated near the airport, this hotel is 0.6 mi (0.9 km) from Renaissance Park and 1.6 mi (2.6 km) from Billy Graham Library. Charlotte Premium Outlets and Bank of America Stadium are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Charlotte Airport/Lake Pointe Reviews

8.6

Excellent

8.6

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful accommodation and we loved the pool area
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! The staff was exceptional!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Love the fresh fruit choices.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff is nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, very quiet
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and the facilities are great. This Hyatt is perfectly located near the airport and has access to a lot of dining without having to go into uptown. Great place to stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I would definitely stay here again. It’s clean with friendly staff and nice decor. The breakfast had wonderfully fluffy eggs and good meat choices. We even had left over steak that we microwaved and made our own steak and eggs. It’s close to the airport, downtown, rock hill, Carowinds, and the white water park.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very well maintained and clean. Thank you
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and a nice size. Great location. Was in town for a concert and the hotel was packed, however, it was still quiet and we enjoyed the stay. Only downside was the bathroom was surprisingly small and the sink and mirror was located in outside of the actual bathroom. Other than that I would highly recommend!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the staff to the breakfast location and amenities! The cleaning was good. I have no complaints there. I will be back!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The breakfast was amazing. Room was comfortable.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay on an overnight business trip. Clean. Very nice staff. Very good complimentary breakfast included. Would stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean hotel, fantastic staff!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice stay. Room was perfect for my business trip.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great check-in , room was very clean and the bed was very comfortable. There is a good restaurant/ sports bar just across from the hotel which was so convenient. We will be staying here again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant staff. Great location, wonderful breakfast. Will stay again
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay everyone was super friendly and so attentive
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Hyatt Place, a quiet, clean bedroom, and delicious breakfast coupled with friendly staff.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic! Room was great. Breakfast was good, too.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not having access to the pools really decreased the value of the experience; especially since I used Expedia and booked based on the inclusion of a swimming pool in the amenities.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a clean and updated hotel. It was pleasantly quiet and I enjoyed my stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Very spacious, clean, updated, comfortable and convenient to airport.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, easy parking , Courtous staff
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Hyatt was great the staff was very friendly,the room was spacious and clean.
Stayed 1 night in Jun 2025