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Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Exterior - Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG (Matthews)
In-room safe, desk, laptop workspace, blackout drapes - Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG (Matthews)
Property amenity - Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG (Matthews)
Pool - Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG (Matthews)
Suite, 1 King Bed (Extra Living Area) | In-room safe, desk, laptop workspace, blackout drapes - Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG (Matthews)
Free to-go breakfast, a terrace, and designer stores on site are just a few of the amenities provided at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Extra Living Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Extra Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Bathroom shower

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(40 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Matthews is home to Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG. NASCAR Hall of Fame and Fillmore Charlotte are cultural highlights, and travelers looking to shop may want to visit SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Visit our Matthews travel guide
Map
9420 E Independence Blvd, Matthews, NC, 28105

What's nearby

  • Spectrum Center
    Spectrum Center
    16 min drive - 12.2 miles
  • Charlotte_SouthParkMall_6180181_0006
    SouthPark Mall
    17 min drive - 8.8 miles
  • Bank of America Stadium and downtown city skyline of skyscrapers, Charlotte, North Carolina, United States.
    Bank of America Stadium
    18 min drive - 13.0 miles
  • Charlotte_CarowindsThemePark_6035117_0005
    Carowinds Theme Park
    23 min drive - 26.2 miles
  • Charlotte Motor Speedway
    Charlotte Motor Speedway
    26 min drive - 24.2 miles

Getting around

  • Charlotte Station
    19 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    29 min drive

Restaurants

  • Chick-fil-A
    12 min walk
  • McDonald's
    6 min walk
  • Hibachi Buffet Sushi and Grill
    14 min walk
  • Texas Roadhouse
    2 min drive
  • Cracker Barrel
    2 min walk

About this property

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Property highlights
At Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG, you can look forward to free to-go breakfast, a terrace, and designer stores on site. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Smoke-free premises, luggage storage, and 1 meeting room
  • A front-desk safe, free newspapers, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 89 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Designer stores

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,550 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM.

What time is check-out at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG located?

Situated in Matthews, this hotel is within 3 mi (5 km) of Novant Health Matthews Medical Center, Stumptown Park, and Matthews Community Center. McAlpine Creek Greenway and Bowlero Matthews are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 531 out of 957 reviews
Rating 8 - Good. 275 out of 957 reviews
Rating 6 - Okay. 72 out of 957 reviews
Rating 4 - Poor. 43 out of 957 reviews
Rating 2 - Terrible. 36 out of 957 reviews

Reviews

Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, rooms were clean, if we needed something, the staff was always there to help!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally enjoyed my stay. Our room was clean and comfy. The only problem was our room, 125 was near the eating area and it got noisy at times.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Clean, courteous staff, great location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anderson

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thurmond

Liked: Cleanliness, amenities, property conditions & facilities
The Holiday Inn are always special. They always clean great breakfast. Great customer service I give it five stars.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some cleanliness issues in our room, but they were resolved as soon as they were noticed. They staff was genuinely friendly and helpful. Breakfast was better than usual! Lots of options, and easy to maneuver around the area, when when crowded.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Saiyid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was top notch. Never seen some of the good options and they were great. Very comfortable stay didn’t have to worry about really anything.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ravdeep

Liked: Cleanliness, staff & service
Customer service pleasant breakfast great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean Betty's front desk was very nice
Stayed 1 night in Sep 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Room was clean Hotel in good condition. Standard amenities.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean room and lobby. The breakfast was great too!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Neema

Liked: Cleanliness
The staff were extremely friendly and accommodating.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Elicia

Liked: Cleanliness, staff & service, property conditions & facilities
The beds are so comfy and the rooms and clean and modern. The breakfast is also delicious!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and convenient. It was near all sorts of shopping and restaurants. The breakfast was great and had a lot of selection!
Stayed 7 nights in Jun 2025
Verified

8/10 Good

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable
Stayed 1 night in Mar 2025
Verified

8/10 Good

Shalonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff. Nice breakfast. Clean rooms. There was a car break in the night before our stay according to a staff member.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness
This was an excellent stay! I would recommend this hotel for the employees that work there, very accommodating! Very clean!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

jhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay again. Rooms super clean ,confy beds and breakfast was very good
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and modern. Breakfast was better than most hotel breakfast.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice, very clean hotel that I would be happy to stay in again.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and safe staff super friendly, will come back.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Montressa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies that checked me in and out are the best i will be staying again soon
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean staff friendly and helpful
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Laura

Liked: Cleanliness
Staff was super nice. Rooms clean. However my trucks windows were broken and truck ransacked. Won’t stay in this area again.
Stayed 1 night in Nov 2025