See all properties

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

2.5 star property
Hotel in Matthews with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Suite, 1 King Bed (Extra Living Area) | In-room safe, desk, laptop workspace, blackout drapes
Property amenity
Pool
Lobby
Free daily on-the-go breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Living Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Extra Living Area)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Bathroom shower

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Fairfield Inn & Suites by Marriott Charlotte Matthews

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,002 reviews
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the neighborhood

Map
9420 E Independence Blvd, Matthews, NC, 28105

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 2.1 miles
  • Sportsplex at Matthews - 5 min drive - 3.3 miles
  • Bojangles' Coliseum - 12 min drive - 8.5 miles
  • Spectrum Center - 17 min drive - 12.0 miles
  • SouthPark Mall - 17 min drive - 8.8 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Hibachi Buffet - ‬13 min walk
  • ‪Miki's Restaurant - ‬3 min drive

About this property

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Property highlights
At Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG, you can look forward to free to-go breakfast, a terrace, and designer stores on site. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A vending machine, a front-desk safe, and free newspapers
  • Luggage storage, 1 meeting room, and a banquet hall
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 89 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Designer stores

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,550 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 5.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel MATTHEWS EAST
Holiday Inn Express MATTHEWS EAST
Holiday Inn Express Hotel And Suites Matthews East
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews
Holiday Inn Express Hotel Suites MATTHEWS EAST
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Charlotte Hotel
Holiday Inn Express Charlotte
Express Suites Matthews East
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Suites Charlotte Southeast Matthews by IHG

Frequently asked questions

Is Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM.

What time is check-out at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG located?

Situated in Matthews, this hotel is within 3 mi (5 km) of Novant Health Matthews Medical Center, Matthews Community Center, and McAlpine Creek Greenway. Bowlero Matthews and Sportsplex at Matthews are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 856 reviews
Rating 8 - Good. 249 out of 856 reviews
Rating 6 - Okay. 61 out of 856 reviews
Rating 4 - Poor. 41 out of 856 reviews
Rating 2 - Terrible. 32 out of 856 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10

The staff were extremely friendly and accommodating.
Stayed 3 nights in May 2025

10/10

The beds are so comfy and the rooms and clean and modern. The breakfast is also delicious!
Stayed 3 nights in Apr 2025

8/10

Then rooms are spacious and had enough towels even is it’s2 people. The place was clean and I felt sane
Stayed 1 night in May 2025

10/10

The property was clean, quiet,
Stayed 1 night in Apr 2025

8/10

The beds were very comfortable
Stayed 1 night in Mar 2025

10/10

Friendly staff and clean room and lobby. The breakfast was great too!
Stayed 2 nights in Feb 2025

4/10

Waaay too overpriced for what it is.
Stayed 1 night in Apr 2025

8/10

The room size was great, convenient large parking and overall good amenities. If you stay here, get ice cream at Kelly’s nearby, it’s a dream! The rooms
Stayed 3 nights in Jan 2025

10/10

I had a great stay
Stayed 2 nights in Sep 2024

10/10

The place was clean staff friendly and helpful
Stayed 1 night in Dec 2024

10/10

Well-maintained property. The bed was very comfortable and the showers had great pressure. My personal must-haves. The traffic in the area was a challenge but the surrounding are had everything you could possibly need.
Stayed 1 night in Mar 2025

10/10

This is a very nice, very clean hotel that I would be happy to stay in again.
Stayed 3 nights in Nov 2024

10/10

Breakfast was amazing. Staff very helpful. Room one of the most comfortable, well laid out Ive ever stayed in.
Stayed 1 night in Jan 2025

10/10

Good
Stayed 2 nights in Apr 2025

10/10

Great hotel, clean and modern. Breakfast was better than most hotel breakfast.
Stayed 1 night in Sep 2024

10/10

The staff were excellent! We had a very stressful beginning of the trip by leaving all of our luggage at home, but the front desk staff did their best to make things just a bit better. They were lovely.
Stayed 1 night in Jan 2025

10/10

The place was very convenient nice shopping options and quite loved it
Stayed 1 night in Sep 2024

10/10

It was very nice and clean and staff was very friendly.
Stayed 1 night in Dec 2024

10/10

Great complimentary breakfast, clean rooms and amenities keep us coming back!
Stayed 5 nights in May 2024

10/10

It was nice loves the space
Stayed 1 night in Nov 2024

10/10

Very good hotel
Stayed 3 nights in Jun 2024

10/10

Good place to stay for business trip
Stayed 4 nights in Jun 2024

10/10

The ladies that checked me in and out are the best i will be staying again soon
Stayed 1 night in Jul 2024

10/10

Everything was clean, bed comfortable, staff(especially Donna) was friendly and helpful.
Stayed 1 night in Aug 2024

8/10

I liked this hotel, it was quiet and the rooms were well appointed. Breakfast was great but would have appreciated some bacon. The only thing I did not like was the TV was an older version so there was no ability to log into Netflix or other streaming apps. The staff were very friendly and conversational.
Stayed 2 nights in Jan 2025