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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property
Travelers can shop, relax by the pool, and enjoy local dining after a hearty breakfast at this Ballantyne hotel with all the essentials

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Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Shopping mall - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)
Exterior - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)
Free daily buffet breakfast - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)
Exterior - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)
Located in Ballantyne's center, Holiday Inn Express & Suites Charlotte - Ballantyne offers a free breakfast buffet, on-site shopping, a seasonal outdoor pool, an entertainment area with WiFi, helpful staff, and an electric car charging station.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(46 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(57 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Transfer Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed (Transfer Shower)

9.4 out of 10
Exceptional
(18 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed (Communications Accessible)

8.2 out of 10
Very good
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(105 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Comms Accessible. Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (Comms Accessible. Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds (Mobility)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds

8.4 out of 10
Very good
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Ballantyne, a neighborhood in Charlotte, Holiday Inn Express & Suites Charlotte - Ballantyne by IHG is in the suburbs and near the airport. President James K. Polk State Historic Site and Matthews Community Center are local landmarks, and travelers looking to shop may want to visit SouthPark Mall and Shoppes at Ardrey Kell. Check out an event or a game at Bojangles' Coliseum, and consider making time for Carowinds Theme Park, a top attraction not to be missed. Visit our Charlotte travel guide
Map
15139 Ballancroft Parkway, Charlotte, NC, 28277

What's nearby

  • Ballantyne Country Club
    12 min walk - 0.7 miles
  • Shoppes at Ardrey Kell
    2 min drive - 1.7 miles
  • The Amp Ballantyne
    2 min drive - 1.6 miles
  • Ballantyne's Backyard
    3 min drive - 1.8 miles
  • Elon Homes Regional Park
    3 min drive - 1.5 miles

Getting around

  • I-485 - South Blvd Station
    16 min drive
  • Charlotte Station
    24 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    31 min drive

Restaurants

  • Hestia Rooftop
    3 min drive
  • Finale Pizza
    2 min drive
  • Bad Daddy's Burger Bar
    3 min drive
  • The Club House Bites And Booze
    3 min drive
  • Mellow Mushroom
    3 min drive

About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Hotel located in Ballantyne
At Holiday Inn Express & Suites Charlotte - Ballantyne by IHG, you can look forward to a free breakfast buffet, a terrace, and shopping on site. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • An electric car charging station, free newspapers, and smoke-free premises
  • A TV in the lobby, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 146 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses, down comforters, and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

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9.0 out of 10, Wonderful, 696 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 90 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 90 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne by IHG
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Charlotte - Ballantyne by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Holiday Inn Express & Suites Charlotte - Ballantyne by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 90 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

Check-in start time: 3 PM; Check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express & Suites Charlotte - Ballantyne by IHG located?

Located in Ballantyne, this hotel is within 2 mi (3 km) of Shoppes at Ardrey Kell, Elon Homes Regional Park, and The Amp Ballantyne. Regal Stonecrest at Piper Glen and President James K. Polk State Historic Site are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 745 out of 1085 reviews
Rating 8 - Good. 196 out of 1085 reviews
Rating 6 - Okay. 54 out of 1085 reviews
Rating 4 - Poor. 33 out of 1085 reviews
Rating 2 - Terrible. 57 out of 1085 reviews

Reviews

Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great rooms, great breakfast with many options, and very well located to area attractions.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a comfortable stay, Room was clean...breakfast was tasty..
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and breakfast was good
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Juan

Room was clean and really comfortable people was nice awesome place to stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Barbara

So clean, the staff was very friendly and accommodating. Also super close to whatever you could possibly need
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night on a last‑minute booking and was genuinely impressed. The room was clean, the service was great, and the complimentary breakfast was better than expected. Amazing value for the price.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast, clean room.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Good location and service.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, spacious rooms, good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean pleasant hotel. Reasonably priced. Will stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Keeli

Liked: Cleanliness, staff & service, amenities
Very clean room, comfortable beds, nice amenities, and excellent staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location and facility was fabulously comfortable and clean!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Gary D.

Liked: Cleanliness
We had an issue with the pullout bed and the toilet was broken, but the staff was responsive and corrected the problem
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yedidah

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and good breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean hotel!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

KARIN

Liked: Cleanliness, staff & service, amenities
Nice & safe location in the city, hotel has been maintained very well, comfy beds & pillows, our room was clean, and bathroom updated with walk-in shower. This was the perfect stay for us!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rohini

Liked: Cleanliness, amenities, property conditions & facilities
staff was amazing! the rooms were so clean and pretty. breakfast was delicious!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was so clean and the staff was great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jameca and Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was pleasant. The room was clean and did not have an oder. The only downside was that there was only one elevator. A minor inconvenience but otherwise worth the stay. Conveniently located near exits and shopping
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful breakfast! Great coffee! Great staff!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Hotels and l was perfectly located in the area where we want to stay. Was very clean and quiet.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
This is literally the halfway point between Cleveland and Kissimmee, FL! Hotel was clean, breakfast was delicious, beautiful surrounding area. Would definitely stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Room was truly spotless. Hotel staff extremely helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gentle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well built, very quiet considering proximity to the busy road. The bed was very comfortable and the breakfast was good. Nice area in Ballantyne and the gym was easily accessible. Shower head with good water pressure (a sticking point with me) and bathroom spacious. I would like to have a hot tub, otherwise, nothing missing for me.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
The room was very clean, the staff were very nice and accommodating food was very good and the coffee was excellent.
Stayed 3 nights in Dec 2025