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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property
Travelers can shop, relax by the pool, and enjoy local dining after a hearty breakfast at this Ballantyne hotel with all the essentials

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Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Shopping mall - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)
Free daily buffet breakfast - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)
Exterior - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)
Exterior - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas - Holiday Inn Express & Suites Charlotte - Ballantyne by IHG (Charlotte)
Located in Ballantyne's center, Holiday Inn Express & Suites Charlotte - Ballantyne offers a free breakfast buffet, on-site shopping, a seasonal outdoor pool, an entertainment area with WiFi, helpful staff, and an electric car charging station.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(46 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(59 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Transfer Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed (Transfer Shower)

9.4 out of 10
Exceptional
(18 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed (Communications Accessible)

8.2 out of 10
Very good
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(110 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Comms Accessible. Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (Comms Accessible. Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds (Mobility)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds

8.4 out of 10
Very good
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds (Communications Accessible)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Ballantyne, a neighborhood in Charlotte, Holiday Inn Express & Suites Charlotte - Ballantyne by IHG is in the suburbs and near the airport. SouthPark Mall and Rock Hill Galleria are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Carowinds Theme Park. Looking to enjoy an event or a game while in town? See what's happening at Bojangles' Coliseum or Knights Stadium. Visit our Charlotte travel guide
Map
15139 Ballancroft Parkway, Charlotte, NC, 28277

What's nearby

  • Charlotte_CarowindsThemePark_6035117_0005
    Carowinds Theme Park
    12 min drive - 12.8 miles
  • Ballantyne Country Club
    16 min walk - 0.9 miles
  • Shoppes at Ardrey Kell
    2 min drive - 1.7 miles
  • The Amp Ballantyne
    2 min drive - 1.6 miles
  • Elon Homes Regional Park
    3 min drive - 2.1 miles

Getting around

  • I-485 - South Blvd Station
    16 min drive
  • Charlotte Station
    24 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    31 min drive

Restaurants

  • Finale Pizza
    2 min drive
  • Hestia Rooftop
    3 min drive
  • Bad Daddy's Burger Bar
    3 min drive
  • The Club House Bites And Booze
    3 min drive
  • Panera Bread
    3 min drive

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  • Pet friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 90 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 90 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Charlotte - Ballantyne by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Holiday Inn Express & Suites Charlotte - Ballantyne by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 90 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

Check-in start time: 3 PM; Check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express & Suites Charlotte - Ballantyne by IHG located?

Located in Ballantyne, this hotel is within 2 mi (3 km) of Shoppes at Ardrey Kell, Elon Homes Regional Park, and The Amp Ballantyne. Ballantyne's Backyard is 1.8 mi (2.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 773 out of 1119 reviews
Rating 8 - Good. 198 out of 1119 reviews
Rating 6 - Okay. 57 out of 1119 reviews
Rating 4 - Poor. 35 out of 1119 reviews
Rating 2 - Terrible. 56 out of 1119 reviews

Reviews

Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. They have a very good breakfast, and the staff was amazing.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and its location… maybe a softer pillow option would be good!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, and everyone was polite
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great rooms, great breakfast with many options, and very well located to area attractions.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a comfortable stay, Room was clean...breakfast was tasty..
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and breakfast was good
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Juan

Room was clean and really comfortable people was nice awesome place to stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Barbara

So clean, the staff was very friendly and accommodating. Also super close to whatever you could possibly need
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located right off the expressway, easily accessible. Value for room is exceptional. The room was very clean, bed and pillows were amazing! I want to know brand of pillows and where to buy. RJ or AJ who checked us in was very friendly, professional and accommodating. The only issue we came across was the elevators were not working. He did find us a room on first floor. We would stay there again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived we were told the elevator was out of order. The staff was very helpful in getting us a room on the first floor. I would like to see a few gluten free options for breakfast as I have a gluten allergy
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night on a last‑minute booking and was genuinely impressed. The room was clean, the service was great, and the complimentary breakfast was better than expected. Amazing value for the price.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, spacious rooms, good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast, clean room.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Good location and service.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean pleasant hotel. Reasonably priced. Will stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Keeli

Liked: Cleanliness, staff & service, amenities
Very clean room, comfortable beds, nice amenities, and excellent staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location and facility was fabulously comfortable and clean!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yedidah

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and good breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean hotel!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was so clean and the staff was great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

KARIN

Liked: Cleanliness, staff & service, amenities
Nice & safe location in the city, hotel has been maintained very well, comfy beds & pillows, our room was clean, and bathroom updated with walk-in shower. This was the perfect stay for us!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dorethia

Liked: Cleanliness, staff & service, amenities
The cleanliness of the room and other areas of the hotel was on point. The staff was very receptive and corredor. We would definitely stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rohini

Liked: Cleanliness, amenities, property conditions & facilities
staff was amazing! the rooms were so clean and pretty. breakfast was delicious!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Hotels and l was perfectly located in the area where we want to stay. Was very clean and quiet.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gary D.

Liked: Cleanliness
We had an issue with the pullout bed and the toilet was broken, but the staff was responsive and corrected the problem
Stayed 2 nights in Mar 2026