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Hampton Inn & Suites Charlotte/Ballantyne

Property class: 3.5

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Photo gallery for Hampton Inn & Suites Charlotte/Ballantyne

A modern breakfast area with wooden tables and chairs, a kitchen in the background, and a large window providing natural light. - Hampton Inn & Suites Charlotte/Ballantyne (Charlotte)
A gym with exercise equipment, a mirror, and a wall-mounted rack of dumbbells. - Hampton Inn & Suites Charlotte/Ballantyne (Charlotte)
A hotel minibar with a variety of snacks and beverages, a minibar refrigerator, and a wall sign indicating the minibar section. - Hampton Inn & Suites Charlotte/Ballantyne (Charlotte)
A hallway with patterned walls, a framed map, and a staircase leading to an outdoor area. - Hampton Inn & Suites Charlotte/Ballantyne (Charlotte)
An outdoor patio area with wicker furniture and a table, surrounded by brick walls and large windows. - Hampton Inn & Suites Charlotte/Ballantyne (Charlotte)
Located close to Quail Hollow Club and Phillips Place, Hampton Inn & Suites Charlotte/Ballantyne provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free WiFi in public areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for King Room W/Fridge Ns

A hotel room with a bed, bedside tables, a chair, and a lamp.

King Room W/Fridge Ns

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

A hotel room with a bed, a desk with a chair, a television, and a large window with curtains.

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(50 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

9.4 out of 10
Exceptional
(15 reviews)
  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

A hotel room with a bed, a desk with a chair, a television, and a large window with curtains.

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

A hotel room with a bed, a TV on a wooden cabinet, a small table, and two framed pictures on the wall.

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator

A hotel room with a bed, two chairs, a desk, a TV, and a large window with curtains.

Room, 1 King Bed, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(54 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

A hotel room with a bed, two chairs, a desk, a TV, and a large window with curtains.

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Presidential Suite Roll-in Ns

A hotel room with a large bed, bedside lamps, a TV, and a window with curtains.

1 King Bed Presidential Suite Roll-in Ns

  • Sleeps 2
  • 1 King Bed

View all photos for 1 KING MOBILITY ACCESS TUB STUDIO NONSMOKING

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

1 KING MOBILITY ACCESS TUB STUDIO NONSMOKING

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

A hotel room with a bed, a desk with a chair, a television, and a large window with curtains.

Studio, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

A modern hotel room with a flat-screen TV, a wooden cabinet, a small table, an ottoman, a red chair, and framed pictures on the wall.

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Presidential Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible)

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Studio, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible)

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Ballantyne, a neighborhood in Charlotte, Hampton Inn & Suites Charlotte/Ballantyne is near a train station and near theme parks. Quail Hollow Club and U.S. National Whitewater Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Freedom Park and Lake Wylie. Don't miss out on a visit to Carowinds Theme Park. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with rock climbing, mountain climbing, and horse riding nearby. Visit our Charlotte travel guide
Map
11935 North Community House Road, Charlotte, NC, 28277

What's nearby

  • A roller coaster with multiple tracks and loops.
    Carowinds Theme Park
    10 min drive - 11.7 miles
  • The entrance to Southpark with a glass canopy and a fountain.
    SouthPark Mall
    14 min drive - 10.4 miles
  • Ballantyne's Backyard
    1 min walk - 0.1 miles
  • TD Amp Ballantyne
    10 min walk - 0.6 miles
  • Reclining Bulls Statue
    3 min drive - 1.5 miles

Getting around

  • Sharon Rd West Station
    9 min drive
  • Charlotte Station
    26 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    22 min drive

Restaurants

  • Circle K
    18 min walk
  • Fly Kid Fly
    16 min walk
  • Summit Coffee
    18 min walk
  • Cabo Fish Taco
    4 min walk
  • Rooster’s Wood-Fired Kitchen
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,215 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property enforces quiet hours from 10:00 PM to 8:00 AM

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 75 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites Charlotte/Ballantyne have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–7:00 PM. The pool is closed seasonally each year from October 31 to May 25.

Is Hampton Inn & Suites Charlotte/Ballantyne pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Charlotte/Ballantyne?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Hampton Inn & Suites Charlotte/Ballantyne?

Check-out is at noon.

Where is Hampton Inn & Suites Charlotte/Ballantyne located?

Located in Ballantyne, this hotel is within 9 mi (15 km) of Quail Hollow Club, SouthPark Mall, and Phillips Place. Carowinds Theme Park and Queens University of Charlotte are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Charlotte/Ballantyne Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 700 out of 982 reviews
Rating 8 - Good. 173 out of 982 reviews
Rating 6 - Okay. 47 out of 982 reviews
Rating 4 - Poor. 18 out of 982 reviews
Rating 2 - Terrible. 44 out of 982 reviews

Reviews

Verified review

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay for the family
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Carleeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Clean room, good breakfast selection, nice sized bathroom, comfortable bed, kind accommodating staff. Very happy with this stay. I would recommend hotel and I would return.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is the best from housekeeping to the front desk. They were always friendly and helpful!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was 10/10 Clean rooms 10/10 Food 10/10 Staff 10/10 Parking 10/10 Location to other stuff around the area 10/10
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze Cordia got us checked in and on our way to our room. The room was clean and the shower was a plus.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Naomi

Liked: Cleanliness, amenities
Great location and awesome staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Martha the women who prepared breakfast was amazing. She was on top of everything, she was so helpful. She was very KIND! I would like to say Thank you to Martha. Keep doing what you’re doing; this has left a lasting impression of you and the Hampton Suites. Awesome job! And Keep Winning Martha!!!
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

LiamNdad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service and facility was great. I will stay here again if I visit the area again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Chari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was large, tasty and varied. Gym was well equipped and clean. Staff greeted us upon every entry. Room was attended to daily. We could see fireworks on the 4th from our room.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy stay. Needed a clean place to sleep and it was the perfect spot
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing! Location is fantastic. We were seeing a show at the Amp Ballantyne and it was walking distance. Quiet and clean. Would stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff and breakfast!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience at your motel. Everyone was friendly, room was clean, walk in shower wonderful! Breakfast was delicious, staff friendly and helpful. We would highly recommend. J and G Brown
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Shrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast options. Staff was helpful when I came before the check-in time and helped me get set up as I had to catch up on work.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, good bed, shower very good. Room a little small. Breakfast was excellent. Staff helpful, elevators quick and smooth. Bit pricey but location was good.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, quiet and well cased for.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the clean room and the decor. I also appreciated how the bathroom was laid out. They also added a nice touch by putting my name on the screen of the room tv with a welcome message. I also liked that the controls for the shower were located on the opposite wall of the shower head so you don’t get splashed with cold water as soon as you turn it on…it’s the little things! The bed was comfy and it was quiet throughout each night. The included breakfast was good. There were sausages and scrambled eggs offered each morning along with potatoes, waffles (you could make using the waffle maker). I would have liked if they had an extra waffle maker as you had to wait a bit to make one because of the number of people at breakfast.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero to complain about. The staff was very friendly and helpful! The room and facilities were clean and well maintained. Would stay here again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay! The beds were super comfortable, the room was clean and the staff was very friendly. We will definitely stay here again!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Gary

Staff was very attentive. Good room, quiet and convenient. Breakfast was great with lots of options.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Huma

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly and helpful staff, and great location. Would definitely stay here again.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kimberly Smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. It was very clean and the staff was very friendly and helpful. Would recommend to everyone coming to stay in the area.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet and very good breakfast! All in all nice hotel!
Stayed 1 night in Dec 2025