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Hampton Inn by Hilton Charlotte/Matthews

3.0 star property
Guests start their day with a complimentary breakfast buffet before tackling work projects at the 24-hour business center at this welcoming Charlotte hotel

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Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

Lobby - Hampton Inn by Hilton Charlotte/Matthews (Matthews)
Exterior - Hampton Inn by Hilton Charlotte/Matthews (Matthews)
Bathroom shower - Hampton Inn by Hilton Charlotte/Matthews (Matthews)
Lobby - Hampton Inn by Hilton Charlotte/Matthews (Matthews)
Pool - Hampton Inn by Hilton Charlotte/Matthews (Matthews)
Hampton Inn by Hilton Charlotte/Matthews offers Southern hospitality with practical perks. Enjoy a free breakfast buffet, dry cleaning services, in-room WiFi, a fitness center, and a seasonal outdoor pool. Guests consistently praise the attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 1 King Mobility Hearing Accessible Roll In Shower Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

1 King Mobility Hearing Accessible Roll In Shower Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Mobility Hearing Accessible with Tub Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

1 King Mobility Hearing Accessible with Tub Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Refrigerator Microwave Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

1 King Refrigerator Microwave Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for One King Bed, Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking

8.0 out of 10
Very good
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Accessible

7.6 out of 10
Good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Two Doubles Refrigerator Microwave Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Two Doubles Refrigerator Microwave Non-Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Matthews is home to Hampton Inn by Hilton Charlotte/Matthews. NASCAR Hall of Fame and Fillmore Charlotte are cultural highlights, and travelers looking to shop may want to visit SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Visit our Matthews travel guide
Map
9615 Independence Pointe Pkwy, Matthews, NC, 28105

What's nearby

  • Spectrum Center
    Spectrum Center
    18 min drive - 13.0 miles
  • Bank of America Stadium and downtown city skyline of skyscrapers, Charlotte, North Carolina, United States.
    Bank of America Stadium
    20 min drive - 14.4 miles
  • Charlotte_SouthParkMall_6180181_0006
    SouthPark Mall
    20 min drive - 12.0 miles
  • Charlotte_CarowindsThemePark_6035117_0005
    Carowinds Theme Park
    24 min drive - 24.6 miles
  • Matthews Heritage Museum
    3 min drive - 1.7 miles

Getting around

  • Charlotte Station
    21 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    30 min drive

Restaurants

  • Chick-fil-A
    7 min walk
  • McDonald's
    5 min walk
  • Hibachi Buffet Sushi and Grill
    10 min walk
  • Texas Roadhouse
    18 min walk
  • Starbucks
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 5.12 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,119 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hampton Inn by Hilton Charlotte/Matthews pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 5.12 per day.

What time is check-in at Hampton Inn by Hilton Charlotte/Matthews?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hampton Inn by Hilton Charlotte/Matthews?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hampton Inn by Hilton Charlotte/Matthews located?

Situated in Matthews, this hotel is within 2 mi (3 km) of Stumptown Park, Novant Health Matthews Medical Center, and Matthews Community Center. Bowlero Matthews and Sportsplex at Matthews are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn by Hilton Charlotte/Matthews Reviews

7.8

Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 308 out of 745 reviews
Rating 8 - Good. 217 out of 745 reviews
Rating 6 - Okay. 107 out of 745 reviews
Rating 4 - Poor. 59 out of 745 reviews
Rating 2 - Terrible. 54 out of 745 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean the staff friendly, and we appreciated the shuttle to the airport
Stayed 1 night in May 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
The staff was helpful. The property has aged and is one of the older Hampton Inns. Good for a quick stay.
Stayed 3 nights in May 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hot breakfast
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m was in a great handicap room with ease! Near the back entrance of the building and was well agreeable to have my dog who was very friendly and comfortable to sit in room when I step away. I put is doggy pad down and diaper on. He was on the bed sleeping like he would be at home with cartoons playing. I will stay again Wine that I have my brother and sister n law
Stayed 2 nights in May 2026
Verified

6/10 Okay

Cynthia

Liked: Staff & service
Disliked: Amenities
All the stuff was extremely courteous. The breakfast was good.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Pleasant staff. Generally nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
This was one of my best experience using expedia, hotel was clean and staff was very delightful i will being coming back thank you
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot was not well lite at night. Entrance of parking lot was a huge pot hole. Room was clean.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities
We travel with our two dogs and they are pet friendly. The room was nice and very clean. The staff was friendly and very accommodating. The breakfast was good.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the complimentary breakfast and the room accommodations.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Sandie

Liked: Staff & service, amenities
Disliked: Cleanliness
Con: Not worth the price!! Place needs rehab. Lamp shades bent and riped, walls wavy with water damage, blood stain on bed, shady area, garbage on grounds, dog poo everywhere. PROS: Easy check in, loved the person that checked me in, so sweet, tipped them. Great breakfast and lady that was taking care of it. Tip her! When I’m treated good I treat back! Room was clean other than the things I mentioned. Restaurants and stores nearby, walking distance
This chair needed to be put out for the trash
Old blood stain, mattress was old and uncomfortable
Apparent major water damage not repaired
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and pet friendly
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience and local food
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service
Room was clean, staff was very helpful and friendly. Furniture in room was somewhat worn. Refrig was noisy. Breakfast was lame, could have used more fruit and variety.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Karen M

Liked: Cleanliness, amenities
The staff was excellent. Very friendly and accommodating. I got everything I needed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carol

Liked: Amenities, property conditions & facilities
Very safe parking. The facility was very nice, clean & the staff welcoming.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Kristan

A few pros: The staff was very friendly.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms and welcoming staff.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and nice breakfast. Close to so many shops and restaurants.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quiet area and uniquely located near lots of shopping and dining restaurants.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Katherine

Liked: Staff & service, property conditions & facilities
Both check in and check out people were so helpful and polite.
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Donald

Liked: Cleanliness, staff & service
The breakfast was great, the staff was great. The only complaint was the pool was closed, it was disappointing
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
very close to food options and not far from downtown
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walkable to dining
Stayed 4 nights in Oct 2024