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Hampton Inn by Hilton Charlotte/Matthews

3.0 star property
Guests start their day with a complimentary breakfast buffet before tackling work projects at the 24-hour business center at this welcoming Charlotte hotel

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Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

Lobby - Hampton Inn by Hilton Charlotte/Matthews (Matthews)
Business center - Hampton Inn by Hilton Charlotte/Matthews (Matthews)
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes - Hampton Inn by Hilton Charlotte/Matthews (Matthews)
Pool - Hampton Inn by Hilton Charlotte/Matthews (Matthews)
Terrace/patio - Hampton Inn by Hilton Charlotte/Matthews (Matthews)
Hampton Inn by Hilton Charlotte/Matthews offers Southern hospitality with practical perks. Enjoy a free breakfast buffet, dry cleaning services, in-room WiFi, a fitness center, and a seasonal outdoor pool. Guests consistently praise the attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for One King Bed, Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Accessible

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Doubles Refrigerator Microwave Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Two Doubles Refrigerator Microwave Non-Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Matthews is home to Hampton Inn by Hilton Charlotte/Matthews. Carl J. McEwen Historic Village and Charlotte Mecklenberg NAACP are local landmarks, and the area's natural beauty can be seen at Reedy Creek Nature Center and Preserve and Colonel Francis Beatty Park. Check out an event or a game at Spectrum Center, and consider making time for NASCAR Hall of Fame, a top attraction not to be missed. Visit our Matthews travel guide
Map
9615 Independence Pointe Pkwy, Matthews, NC, 28105

What's nearby

  • Home of the Charlotte Hornets.
    Spectrum Center
    17 min drive - 12.8 miles
  • Bank of America Stadium and downtown city skyline of skyscrapers, Charlotte, North Carolina, United States.
    Bank of America Stadium
    19 min drive - 13.7 miles
  • Charlotte_CarowindsThemePark_6035117_0005
    Carowinds Theme Park
    24 min drive - 24.8 miles
  • Novant Health Matthews Medical Center
    3 min drive - 1.5 miles
  • Matthews Heritage Museum
    3 min drive - 1.5 miles

Getting around

  • Charlotte Station
    21 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    30 min drive

Restaurants

  • Chick-fil-A
    7 min walk
  • McDonald's
    5 min walk
  • Hibachi Buffet Sushi and Grill
    10 min walk
  • Starbucks
    3 min drive
  • Texas Roadhouse
    18 min walk

About this property

Hampton Inn by Hilton Charlotte/Matthews

Property highlights
At Hampton Inn by Hilton Charlotte/Matthews, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), express check-out, and express check-in
  • Coffee/tea in the lobby, luggage storage, and meeting rooms
  • A 24-hour front desk, a vending machine, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 91 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,119 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Frequently asked questions

Is Hampton Inn by Hilton Charlotte/Matthews pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 5.12 per day.

What time is check-in at Hampton Inn by Hilton Charlotte/Matthews?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hampton Inn by Hilton Charlotte/Matthews?

Check-out is at 11 AM.

Where is Hampton Inn by Hilton Charlotte/Matthews located?

Situated in Matthews, this hotel is within 3 mi (5 km) of Novant Health Matthews Medical Center, Sportsplex at Matthews, and McAlpine Creek Greenway. Independence Shopping Center and Carolina Courts Indian Trail are also within 6 mi (10 km).

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Reviews

Hampton Inn by Hilton Charlotte/Matthews Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 285 out of 690 reviews
Rating 8 - Good. 205 out of 690 reviews
Rating 6 - Okay. 98 out of 690 reviews
Rating 4 - Poor. 55 out of 690 reviews
Rating 2 - Terrible. 47 out of 690 reviews

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
This was one of my best experience using expedia, hotel was clean and staff was very delightful i will being coming back thank you
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 1 night in Nov 2025

10/10 Excellent

David Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the complimentary breakfast and the room accommodations.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen M

Liked: Cleanliness, amenities
The staff was excellent. Very friendly and accommodating. I got everything I needed.
Stayed 1 night in Dec 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and pet friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience and local food
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Liked: Amenities, property conditions & facilities
Very safe parking. The facility was very nice, clean & the staff welcoming.
Stayed 3 nights in Sep 2025

6/10 Okay

Kristan

A few pros: The staff was very friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Donald

Liked: Cleanliness, staff & service
The breakfast was great, the staff was great. The only complaint was the pool was closed, it was disappointing
Stayed 4 nights in Jul 2025

8/10 Good

Katherine

Liked: Staff & service, property conditions & facilities
Both check in and check out people were so helpful and polite.
Stayed 4 nights in Mar 2025

8/10 Good

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine basic hotel. Staff friendly and efficient.
Stayed 2 nights in May 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and nice breakfast. Close to so many shops and restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
very close to food options and not far from downtown
Stayed 2 nights in Feb 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms and welcoming staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quiet area and uniquely located near lots of shopping and dining restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walkable to dining
Stayed 4 nights in Oct 2024

10/10 Excellent

Dannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Spacious room. Clean. Comfortable bed and pillows!
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place in everyway! Good breakfast too.
Stayed 2 nights in Mar 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient and on our travel route. Nice and friendly staff. Good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Jun 2024

10/10 Excellent

Wanda

Everything was kept and was clean and staff were friendly and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy

The room was nice. Liked the free breakfast. The hotel itself had an older interior but no complaints.
Stayed 1 night in Nov 2024

8/10 Good

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great. Down side there is No Exhaust fans in the bath rooms to suck out the stink after you go to the bathroom.
Stayed 1 night in Apr 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this location and service was great as always. The guest service representative was a dear.
Stayed 2 nights in Sep 2024

8/10 Good

Galen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a mistake on my reservation, but the General Manager Jamel did an excellent job of getting it straightened out with Expedia. He certainly went the extra mile. That is great customer service!
Stayed 1 night in Apr 2025