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Hampton Inn by Hilton Charlotte/Matthews

3.0 star property
Hotel in Matthews with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

Terrace/patio
Outdoor pool
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Pet friendly
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking, Accessible

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

One King Bed, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Hydromassage showerhead
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Doubles Refrigerator Microwave Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Two Doubles Refrigerator Microwave Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Property amenity

Fairfield Inn & Suites by Marriott Charlotte Matthews

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,015 reviews
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the neighborhood

Map
9615 Independence Pointe Pkwy, Matthews, NC, 28105

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 1.3 miles
  • Sportsplex at Matthews - 5 min drive - 2.4 miles
  • Bojangles' Coliseum - 11 min drive - 7.7 miles
  • Spectrum Center - 14 min drive - 10.1 miles
  • SouthPark Mall - 16 min drive - 9.5 miles

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪East 74 Family Restaurant - ‬3 min drive
  • ‪Hibachi Buffet - ‬11 min walk

About this property

Hampton Inn by Hilton Charlotte/Matthews

Property highlights
At Hampton Inn by Hilton Charlotte/Matthews, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Self parking (surcharge), express check-out, and express check-in
  • Meeting rooms, a 24-hour front desk, and an elevator
  • Laundry services, a vending machine, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 91 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Frequently asked questions

Does Hampton Inn by Hilton Charlotte/Matthews have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Hampton Inn by Hilton Charlotte/Matthews pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn by Hilton Charlotte/Matthews?

Self parking is available for USD 5.12 per day.

What time is check-in at Hampton Inn by Hilton Charlotte/Matthews?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hampton Inn by Hilton Charlotte/Matthews?

Check-out is at 11 AM.

Where is Hampton Inn by Hilton Charlotte/Matthews located?

Situated in Matthews, this hotel is within 3 mi (5 km) of Novant Health Matthews Medical Center, Matthews Community Center, and Bowlero Matthews. McAlpine Creek Greenway and Sportsplex at Matthews are also within 3 mi (5 km).

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Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 261 out of 644 reviews
Rating 8 - Good. 198 out of 644 reviews
Rating 6 - Okay. 89 out of 644 reviews
Rating 4 - Poor. 52 out of 644 reviews
Rating 2 - Terrible. 44 out of 644 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine basic hotel. Staff friendly and efficient.
Stayed 2 nights in May 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities.
Stayed 1 night in Apr 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
very close to food options and not far from downtown
Stayed 2 nights in Feb 2025

8/10 Good

Katherine

Liked: Staff & service, property conditions & facilities
Both check in and check out people were so helpful and polite.
Stayed 4 nights in Mar 2025

8/10 Good

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great. Down side there is No Exhaust fans in the bath rooms to suck out the stink after you go to the bathroom.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

I enjoyed the clean room
Stayed 2 nights in Mar 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and stay
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Staff & service
Property seemed older and furniture and colors were def old style.
Stayed 6 nights in Mar 2025

8/10 Good

Galen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a mistake on my reservation, but the General Manager Jamel did an excellent job of getting it straightened out with Expedia. He certainly went the extra mile. That is great customer service!
Stayed 1 night in Apr 2025

10/10 Excellent

Dannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Spacious room. Clean. Comfortable bed and pillows!
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and nice breakfast. Close to so many shops and restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quiet area and uniquely located near lots of shopping and dining restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walkable to dining
Stayed 4 nights in Oct 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms and welcoming staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of things.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient and on our travel route. Nice and friendly staff. Good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy

The room was nice. Liked the free breakfast. The hotel itself had an older interior but no complaints.
Stayed 1 night in Nov 2024

2/10 Terrible

Donald

Liked: Amenities
Dirty, blood on the sheets
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Jul 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Jun 2024

6/10 Okay

Nina

Decent. Staff attentive and pleasant. Bathroom fixtures in need of repair. Towel rack and toilet loose. Breakfast mediocre.
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Staff & service

Fine/good for cost

Mostly fine customer service. Loved bedding. Sheets crisp and comfortable. Bathroom dates. A bit dusty on dresser/tv.
Stayed 2 nights in Jan 2025

4/10 Poor

Tameshia

Disliked: Property conditions & facilities
The property is in a nice area and staff there seem professional and friendly.Breakfast had a great selection. However the rooms are dates, furniture needs to be upgraded, the bathroom had cracks and holes. The bottom of toilet is rusted. This room has a cost of $169 and is certainly not worth that much.
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Liked: Staff & service, property conditions & facilities
The area around the hotel was fine, it was close to Downtown Matthews. The hotel was easy to check-in to using the Hilton App. The room had ripped carpet right in front of the entry door. Possible tripping hazard for those using a walking assistance device. The room had an odor consistent with something being wet and souring. Since I was traveling alone, it did not bother me to the point to request a different room. Though I would have if my spouse had been with me. I most likely will not stay at this location or chain again. I usually stay at other Hilton properties (Double-Tree or Embassy Suites) with a much better experience. Based on this stay, I would not reommend this place to a friend.
Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Good hotel for the value
Stayed 1 night in Apr 2024