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Comfort Suites Northlake

2.5 star property
Travelers start the day with a complimentary breakfast before heading out to explore or work near the mall, with express check-out making departure seamless

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Photo gallery for Comfort Suites Northlake

A hotel room with a large bed, a bedside table with a lamp, a mirror, and a window with curtains. - Comfort Suites Northlake (Charlotte)
A spacious lobby with a reception desk, a large wall-mounted clock, and a framed picture. - Comfort Suites Northlake (Charlotte)
A modern kitchen with a central island, built-in appliances, and a view of the parking area. - Comfort Suites Northlake (Charlotte)
A modern hotel room with a flat-screen TV, a desk, a sofa with cushions, and a large mirror. - Comfort Suites Northlake (Charlotte)
A gym with treadmills, stationary bikes, and weight machines. - Comfort Suites Northlake (Charlotte)
Comfort Suites Northlake offers a free daily breakfast buffet, dry cleaning/laundry services, a seasonal outdoor pool, and in-room WiFi. Enjoy express check-out, meeting spaces, and helpful staff to guide you to nearby Northlake Mall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a mirror, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, Non Smoking

A hotel room with two beds, a large mirror, and a view of the outdoors.

Standard Room, Non Smoking

7.8 out of 10
Good
(65 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, white pillows, a brown blanket, and two bedside lamps.

Business Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard King Room With Sofa Bed-Non-Smoking

A hotel room with a bed, white pillows, a brown blanket, and two bedside lamps.

Standard King Room With Sofa Bed-Non-Smoking

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Accessible King Suite With Sofa Bed-Non Smoking

A modern kitchen with grey cabinets, a black dishwasher, and a microwave.

Accessible King Suite With Sofa Bed-Non Smoking

  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a wall-mounted shelf, and a window with curtains.

Business Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a bed, a sofa, and a desk.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

A hotel room with two beds, a large mirror, and a view of the outdoors.

Suite, Multiple Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a bed, a sofa, and a desk.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in North Lake, a neighborhood in Charlotte, Comfort Suites Northlake is in a shopping district. Northlake Mall and Concord Mills are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit NASCAR Hall of Fame and Great Wolf Lodge Water Park. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Visit our Charlotte travel guide
Map
7315 Smith Corners Blvd, Charlotte, NC, 28269

What's nearby

  • A modern building with large glass windows, surrounded by trees and a paved plaza with two large spherical sculptures.
    Northlake Mall
    18 min walk - 1.0 mile
  • A calm lake with clear water, surrounded by dense green trees and a dock with boats.
    Lake Norman
    10 min drive - 12.2 miles
  • A brick pathway leading to a building with a dome and a clock tower.
    University of North Carolina at Charlotte
    12 min drive - 12.3 miles
  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    12 min drive - 11.9 miles
  • A basketball game at the Time Warner Cable Arena with spectators in the stands.
    Spectrum Center
    12 min drive - 11.7 miles

Getting around

  • Charlotte Station
    13 min drive
  • McCullough Station
    17 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    17 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • McDonald's
    3 min drive
  • Dunkin'
    14 min walk
  • McDonald's
    4 min drive
  • Buffalo Wild Wings
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bob Evans

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 750 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July 20 to September 02
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Comfort Suites Northlake have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Comfort Suites Northlake pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Suites Northlake?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Early check-in is available for a fee of USD 25.00 (subject to availability).

What time is check-out at Comfort Suites Northlake?

Check-out is at 11 AM.

Where is Comfort Suites Northlake located?

Located in North Lake, this hotel is 1.1 mi (1.7 km) from Northlake Mall and 3.1 mi (4.9 km) from Huntersville Family Fitness and Aquatics. North Park Mall and Discovery Place Kids are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Suites Northlake Reviews

8.0

Very Good

8.0

Cleanliness

7.8

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 480 out of 1008 reviews
Rating 8 - Good. 244 out of 1008 reviews
Rating 6 - Okay. 133 out of 1008 reviews
Rating 4 - Poor. 60 out of 1008 reviews
Rating 2 - Terrible. 91 out of 1008 reviews

Reviews

Verified review

2/10 Terrible

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet air conditioner and a aw a
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Marisha

The elevator did not work the entire weekend and neither did the pool. I was able to use the gym. Rooms were clean, but they were out of blankets for the sofa bed
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Altagracia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l like the environment. the breakfast was good. the room were clean but it should have some kitchen utensils for the microwave.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, helpful staff, great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
We appreciated the breakfast and the room size and how clean it was
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very well presented with great friendly staff
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Johanna

Liked: Cleanliness, staff & service
Breakfast is ok, air condition in the room not manteined good temperture.Parking its ok. Beds are confortable.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Björn

Liked: Cleanliness, staff & service, room comfort
Staff was very nice, room nice.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly, convenient location, felt safe, free parking, great breakfast offerings.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was polite and everything was perfect
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Clean room, pleasant staff. Plenty of parking. Near a few restaurants that are within walking distance. The bed OMG I loved very much. The room was very spacious and clean. Only thing missing from the rooms is a place to cook. Would I stay again, NO! Nothing wrong with the hotel I just prefer something more upscale. For the price it’s a great deal.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Nicole

Liked: Staff & service, property conditions & facilities
Nice people and good location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Mikiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the breakfast was great!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

DUNCAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel in good area.

Nice hotel in decent area. Friendly staff and great breakfast.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Olga

There was white stuff all over the couch. The beds were comfy and the blankets and bedding were cleaned.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities
Good customer service, clean room
Stayed 1 night in Dec 2025
Verified review

8/10 Good

jennifer

Liked: Cleanliness, staff & service
I was worried about the hotel after reading the reveiws, but am happy to report that our room was clean, no bugs were ever seen, and our car was safe and not broken into. The staff were nice and helpful when needed. The hotel could use a bit of a refresh - elevators and halls were a bit beat up, but the room was nice and for the cost, all was well.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Derek

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was friendly. The lobby was clean. Got to our room and it wasnt cleaned very well. Crumbs all over the desk, in the chair, crumbs and stains on the couch. The floors werent the cleanest. The beds/bed sheets were clean so we just kind of sucked it up for the night. Also smelled like someone had smoked in the room...
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Deborah K

Liked: Amenities, property conditions & facilities
The floor was dirty in the room towel was left from someone else in bathroom hallway smell like weed all the time. Staff was nice
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and room pretty clean
Stayed 2 nights in May 2025
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, clean, friendly staff

Good value and comfort for quick overnight stays
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Easy access to the interstate. Staff was very friendly Breakfast choices were good.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Jacinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room and friendly staff
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and service

Staff was especially helpful and friendly and the breakfast staff did a really great job also keeping up with stuff rooms where nice and comfortable
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Chiekeya

Liked: Staff & service
Disliked: Property conditions & facilities
The first room we were given had roaches. Given the arrival time an events happening in the city, we didn’t have other decent options to book somewhere else. We were given another room; no pests in it, however the towels had very noticeable brown stains. If you’re in a bind, it’s quiet, affordable and somewhat of a decent hotel to stay for a quick overnight.
Stayed 1 night in Jan 2026