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Charlotte Suites

Property class: 2.5

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Photo gallery for Charlotte Suites

Down comforters, desk, blackout drapes, iron/ironing board - Charlotte Suites (Charlotte)
A hotel reception area with a dark reception desk, a wall-mounted clock, and an ATM machine. - Charlotte Suites (Charlotte)
A hotel room with a sofa, a desk with a chair, a flat-screen TV, a lamp, and a window with curtains. - Charlotte Suites (Charlotte)
A hotel lobby with a bar area, seating, and a kitchenette. - Charlotte Suites (Charlotte)
A gym with treadmills, ellipticals, and weight machines. - Charlotte Suites (Charlotte)
Consider a stay at Charlotte Suites and take advantage of a free breakfast buffet, a free roundtrip airport shuttle, and dry cleaning/laundry services. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, a sofa, a desk, and a chair.

Studio Suite, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

A hotel room with a sofa, a small table, a bed with a red headboard, and a window with curtains. There are three framed pictures on the wall.

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

A hotel room with two beds, a sofa, a desk, and a window with curtains.

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a window with curtains.

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a sofa, a small table, a bed with a red headboard, and a window with curtains. There are three framed pictures on the wall.

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

A hotel room with a large bed, a TV mounted on the wall, a desk with a chair, and a door leading to another room.

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a sofa, a small table, a desk, a chair, a bathroom, and a door.

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables, a headboard, and a window with curtains.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a window with curtains.

Premium Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications)

A hotel room with two beds, a sofa, a desk, and a window with curtains.

Studio Suite, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Near theme parks, Charlotte Suites is in Westerly Hills, a neighborhood in Charlotte with good airport proximity. SouthPark Mall and Northlake Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit NASCAR Hall of Fame and Carowinds Theme Park. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Visit our Charlotte travel guide
Map
3425 Mulberry Church Road, Charlotte, NC, 28208

What's nearby

  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    7 min drive - 5.4 miles
  • A basketball game at the Time Warner Cable Arena with spectators in the stands.
    Spectrum Center
    9 min drive - 6.5 miles
  • Premier Event Center
    3 min walk - 0.2 miles
  • Coyote Joe's
    13 min walk - 0.7 miles
  • The Milestone
    1 min drive - 0.8 miles

Getting around

  • French Street Tram Stop
    7 min drive
  • Charlotte Station
    15 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    10 min drive

Restaurants

  • McDonald's
    18 min walk
  • Burger King
    9 min drive
  • Tequileria
    9 min drive
  • Coyote Joe's
    16 min walk
  • OMB Biergarten
    10 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Self parking on site (USD 9.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 9.50 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is not required for transportation to and from this property

Frequently asked questions

Is Charlotte Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 9.50 per day.

What time is check-in at Charlotte Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Charlotte Suites?

Check-out is at 11 AM. Late check-out is available for a fee.

Does Charlotte Suites provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–midnight at scheduled times.

Where is Charlotte Suites located?

Located in Westerly Hills, this hotel is within 6 mi (10 km) of Sullenberger Aviation Museum, Bank of America Stadium, and Charlotte Convention Center. Spectrum Center and Billy Graham Library are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Charlotte Suites Reviews

7.8

Good

8.0

Cleanliness

7.2

Amenities

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 456 out of 1005 reviews
Rating 8 - Good. 221 out of 1005 reviews
Rating 6 - Okay. 159 out of 1005 reviews
Rating 4 - Poor. 70 out of 1005 reviews
Rating 2 - Terrible. 99 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and room were super comfortable and clean with a nice layout. One thing I wish it had was a fan in the bathroom or a sink in a room outside the shower.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a great price on a 2-room suite, which was perfect for our needs. Everyone was helpful and friendly, and they have a shuttle from the airport too.
Stayed 1 night in May 2026
Verified review

8/10 Good

Bonilla

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very disappointed!! This Property was rundown but the staff was great. Also breakfast was bad especially the coffee. They also had advertised on the booking that the transportation from to hotel was Included after we booked it they said it wasn’t available so we had to pay for our transportation. I could have stayed at a better place after spending over 140 for the night. It was not a good experience.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Frank

Facility cleanliness Quiet surrounding area Excellent breakfast
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Justin

Liked: Staff & service
Disliked: Amenities
Breakfast was good and staff was great...the decor is being updated, but right now it's pretty drab and just feels dirty even though it's not.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was under construction, if I would have known that I could have booked something else. I was looking forward to laying by the pool, it was closed. Other than that the staff were excellent and all who worked there. I would definitely recommend it, but if you want a pool check to see if it’s complete
Stayed 3 nights in May 2026
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Comfortable beds, quiet. Convenient to restaurants & shops.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well provided for. Staff was most acommodating. Great value.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Minyong

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean, and the hotel offers free breakfast and a complimentary shuttle service. The staff are friendly, and I appreciated the complimentary coffee and fresh fruit available in the lobby. Overall, the price is excellent for the value provided.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Vernon

The Breakfast was great
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Dionis

Disliked: Cleanliness, staff & service, property conditions & facilities
I have never left earlier before from any hotel in the past, and from this one I did, I can't stay in there where the Marijuana smell was so strong that I was getting sick and my mother as well, the night shift staff was very rude to me when my key stop working and I went to reception to request the service of repair she even rolled her eyes on me and only make one key work, breakfast was the only thing I can say was ok, and clean! But besides that everything else, the ice machine not working 😕, the sofa bed so damaged. Totally bad.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and convenient location to airport
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe and near the airport with a free and convenient shuttle.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jabril

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport nice and clean with good breakfast 15 mins to the most popular parts of town
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Rooms were ok and clean. Basics like shampoo or handwash were not available. Also no microwave in the room or in the lobby. Breakfast was very minimal.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Christopher

Liked: Amenities
Easy access to airport, staff was super friendly and helpful
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Jeff Kaiser,

Liked: Cleanliness, staff & service, amenities
The room was very large and spotless. We didn't check in until after midnight and the night desk person wad very nice.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ndelmene

Liked: Amenities
Cleans and comfy
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although they are clearly upgrading the hotel and there is construction going, the lady at the front desk was very nice. Our room was clean and spacious. The breakfast was great.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and the property was clean and welcoming.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. The room was big and well equipped.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Levance

Very close to airport very good price, shouldn’t have to pay to park when you booked a room.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Mamdouh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and staff.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
The room was excellent. It’s 9.50 for parking. Staff was very courteous. Hotel is undergoing some renovations.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Ian

Liked: Staff & service
Disliked: Cleanliness
The staff was great and super helpful as I was traveling in the middle of a snow storm and was stuck in Charlotte. The hotel needs a lot of attention as everything was dingy (room's curtains were visibly dirty) and all of lobby, elevators and breakfast area need to be deep cleaned. The shower water never got hotter than lukewarm, the tub drain was broken, and all of the grout/caulk of the bathroom was dirty or in need of replacement.
Stayed 1 night in Jan 2026