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Comfort Inn Matthews - Charlotte

2.5 star property
Hotel in Matthews with free breakfast and a 24-hour fitness center

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Photo gallery for Comfort Inn Matthews - Charlotte

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace
Down comforters, pillowtop beds, desk, laptop workspace
Down comforters, pillowtop beds, desk, laptop workspace
Lobby
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Renovated in 2014
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Renovated in 2014
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

The Independence Inn Charlotte/Matthews Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 200 reviews
The Independence Inn Charlotte/Matthews Hotel

About the neighborhood

Map
1718 Windsor Crossing Dr., Matthews, NC, 28105

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 1.5 miles
  • Sportsplex at Matthews - 5 min drive - 2.4 miles
  • Bojangles' Coliseum - 11 min drive - 7.6 miles
  • Spectrum Center - 14 min drive - 10.1 miles
  • SouthPark Mall - 16 min drive - 9.4 miles

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Hibachi Buffet - ‬7 min walk
  • ‪Miki's Restaurant - ‬18 min walk

About this property

Comfort Inn Matthews - Charlotte

Property highlights
You can look forward to a free breakfast buffet, laundry facilities, and a fireplace in the lobby at Comfort Inn Matthews - Charlotte. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • Multilingual staff, meeting rooms, and a 24-hour front desk
  • Smoke-free premises, free newspapers, and coffee/tea in the lobby
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak well of the clean, comfortable rooms at the property.
More amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

Does Comfort Inn Matthews - Charlotte have a pool?

Yes, this property has a seasonal outdoor pool.

Is Comfort Inn Matthews - Charlotte pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn Matthews - Charlotte?

Self parking is free at this property.

What time is check-in at Comfort Inn Matthews - Charlotte?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Inn Matthews - Charlotte?

Check-out is at 11 AM.

Where is Comfort Inn Matthews - Charlotte located?

Situated in Matthews, this hotel is within 3 mi (5 km) of Novant Health Matthews Medical Center, Bowlero Matthews, and Matthews Community Center. Sportsplex at Matthews and McAlpine Creek Greenway are also within 3 mi (5 km).

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Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 483 out of 1005 reviews
Rating 8 - Good. 295 out of 1005 reviews
Rating 6 - Okay. 116 out of 1005 reviews
Rating 4 - Poor. 65 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Liked: Staff & service, property conditions & facilities
Wonderful stay and Breafast
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice; staff on desk and in breakfast area polite and efficient
Stayed 2 nights in Apr 2025

10/10 Excellent

Hermes Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a one night stay
Stayed 1 night in Apr 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The staff was amazing.
Stayed 3 nights in Mar 2025

8/10 Good

Monet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a convenient area, clean and staff was very friendly.
Stayed 3 nights in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool for the short stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Apr 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and clean. Staff was extremely friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Veronica

Liked: Staff & service
It was a pleasant overnight stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Fredy Yoel Serantes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our staying, the breakfast was great, the waitress always took care of our room with fresh towels and clean blankets.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennefer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

damon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jan 2025

10/10 Excellent

Beulah

Liked: Cleanliness, staff & service
Very nice and welcoming staff, excellent location, very clean, good breakfast.
Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Liked: Amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
The place was a little old and worn, but was clean and very quiet. The staff was very friendly and welcoming. We will stay there again in the future.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

They have a really nice breakfast. Rooms were clean and staff very friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michaelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean, quiet and safe
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Fast check in, clean room, comfortable bed, safe atmosphere
Stayed 1 night in Dec 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Oct 2024

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was located in a great area, but we found our room to be kind of run down. The bedding was clean, but the rooms need updated.
Stayed 1 night in Apr 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Good deal
Stayed 4 nights in Mar 2025

6/10 Okay

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great. The only issue was that there was black mold in the room around the window which is right above the AC unit
Stayed 3 nights in Apr 2025