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City Express by Marriott Charlotte South End

3.0 star property
Travelers find city living made simple at this Charlotte hotel, where unwinding after Bank of America Stadium visits comes with helpful staff ready to assist

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Photo gallery for City Express by Marriott Charlotte South End

Free daily continental breakfast - City Express by Marriott Charlotte South End (Charlotte)
Fitness facility - City Express by Marriott Charlotte South End (Charlotte)
Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board - City Express by Marriott Charlotte South End (Charlotte)
Lobby - City Express by Marriott Charlotte South End (Charlotte)
Property amenity - City Express by Marriott Charlotte South End (Charlotte)
Located in Charlotte's heart, Best Western Lower South End offers a practical base for urban explorers. Guests enjoy continental breakfast, in-room WiFi, and a gym. Business travelers appreciate the 24-hour business center for catching up on work.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Executive Park, a neighborhood in Charlotte, City Express by Marriott Charlotte South End is near the airport and near a metro station. NASCAR Hall of Fame and Fillmore Charlotte are cultural highlights, and travelers looking to shop may want to visit SouthPark Mall and Northlake Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Visit our Charlotte travel guide
Map
242 E Woodlawn Road, Charlotte, NC, 28217

What's nearby

  • Bowlero South Boulevard
    9 min walk - 0.5 miles
  • Charlotte Post Newspaper
    16 min walk - 0.9 miles
  • The Olde Mecklenburg Brewery & Biergarten
    18 min walk - 1.0 mile
  • Seneca Shopping Center
    18 min walk - 1.0 mile
  • Tyvola Square
    2 min drive - 1.3 miles

Getting around

  • Woodlawn Station
    3 min walk
  • Charlotte Station
    13 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    15 min drive

Restaurants

  • McDonald's
    17 min walk
  • Circle K
    17 min walk
  • Waffle House
    8 min walk
  • Azteca
    4 min walk
  • LoSo Tavern
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 12:30 AM on request
  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Frequently asked questions

Is City Express by Marriott Charlotte South End pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Extended parking is available for USD 25 per stay.

What time is check-in at City Express by Marriott Charlotte South End?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at City Express by Marriott Charlotte South End?

Check-out is at 11:00 AM.

Does City Express by Marriott Charlotte South End provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5:00 AM–12:30 AM on request.

Where is City Express by Marriott Charlotte South End located?

Located in Executive Park, this hotel is within 2 mi (3 km) of Tyvola Square, Renaissance Park, and Sonesta Charlotte Lower South End. Charlotte Regional Farmers Market and Billy Graham Library are also within 3 mi (5 km). Woodlawn Station is only a 3-minute walk and Scaleybark Station is 21 minutes.

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Reviews

City Express by Marriott Charlotte South End Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 158 out of 238 reviews
Rating 8 - Good. 42 out of 238 reviews
Rating 6 - Okay. 20 out of 238 reviews
Rating 4 - Poor. 7 out of 238 reviews
Rating 2 - Terrible. 11 out of 238 reviews

Reviews

Verified

10/10 Excellent

Libia Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and good service!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, good a/c
Stayed 1 night in May 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, and good breakfast options. Egg and cheese omelet were tasty
Stayed 1 night in May 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The staff was friendly, helpful, and quick to assist when we experienced noise from neighboring guests. They promptly helped us move to a quieter room and were happy to answer all of our questions throughout our stay. The location was also very convenient for our needs and made it easy to get where we needed to go. Overall, the excellent customer service and convenient location made for a positive experience, and we would stay here again.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Hilde

Liked: Staff & service
Great location with easy access to the
Stayed 1 night in Apr 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms were clean, property was very clean. Water pressure was awesome. Price was good. Comp breakfast was the only downside. Besides that I would recommend this hotel.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place area and very clean
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Tejeshwar

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Breakfast was alright. They had two hot items and the standard. Room service was good. However outside the property seems unsafe and people hanging around at night. Someone suggested us to park the car infront of the hotel as there are car break ins due to drug addicts.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean staff was friendly will book again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great. Michelle at front desk is very helpful and welcoming. Rooms are clean and a giid breakfast.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was gladly surprised by the recent renovations, rooms are well decorated and confortable, breakfast is good. Will use in my next business trip.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Abenicio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating , no pool, great for business travel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Coffee machine was sweet! Comfy beds and pillows. Clean.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Clean room, nice staff, relatively clean common areas and quiet
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine with the exception of the air conditioner in our room, 313…quite noisy. The staff were lovely and accommodating.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Emilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the front counter last night was very nice and helpful. Everything was clean and organized, and the service overall was amazing.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and the bed very comfortable. He breakfast was lacking in quality and options but not really a priority for me.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was stuck overnight Charlotte after a flight cancellation. Third time that’s happened, first time I picked a good hotel. Great value, great staff, nice place.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

daniel

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at City Express by Marriott Charlotte South End. All the the services and the stuff were amazing and very helpful!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, easy parking access, comfortable beds, quiet surroundings, and centrally located.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The facility and room were very clean and fresh. The staff was very friendly and helpful. The continental breakfast was better than most others that we’ve experienced. It was perfect for an overnight close to the airport.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sherica

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room !!! Clean and bed slept very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Breda

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff very friendly. Overall no problems. Would stay there again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities
Easy check-in, lots of parking. Big spacious and clean rooms. Would very much stay here again.
Stayed 1 night in Dec 2025