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Canopy by Hilton Charlotte Southpark

Property class: 4

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Photo gallery for Canopy by Hilton Charlotte Southpark

A multi-story hotel with a modern design, featuring a prominent 'canopy' sign at the entrance. - Canopy by Hilton Charlotte Southpark (Charlotte)
An outdoor patio with wooden furniture and potted plants. - Canopy by Hilton Charlotte Southpark (Charlotte)
A modern restaurant with high ceilings, pendant lighting, and a mix of seating including tables and a sofa. - Canopy by Hilton Charlotte Southpark (Charlotte)
A modern hotel lobby with seating areas, a reception desk, and a bookshelf. - Canopy by Hilton Charlotte Southpark (Charlotte)
A hotel hallway with a checkered carpet, wall-mounted lights, and a sign indicating a sleep area. - Canopy by Hilton Charlotte Southpark (Charlotte)
A short walk from SouthPark Mall, Canopy by Hilton Charlotte Southpark provides a coffee shop/cafe, a bar, and a gym. The on-site restaurant, Fine and Fettle, offers breakfast, lunch, dinner, and happy hour. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Room, 1 King Bed

9.4 out of 10
Exceptional
(65 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a large bed, a bedside table with a lamp, a sofa, a chair, and a view of the outdoors through sheer curtains.

Suite, 1 Bedroom

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Hearing)

9.4 out of 10
Exceptional
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

A hotel room with a large bed, a sofa, a chair, a TV, and a balcony with curtains.

Suite, 1 Bedroom, Accessible (Hearing)

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, each with white bedding and teal headboards. There is a bedside table with a lamp, a phone, and a digital clock.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(40 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with two beds, a desk with a chair, a lamp, and a large window with curtains.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Premium Room, 2 Queen Beds

8.4 out of 10
Very good
(9 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

A hotel room with a large bed, a sofa, a chair, a TV, and a balcony with curtains.

Premium Room, 1 King Bed, Mobility Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

A hotel room with a large flat-screen TV mounted on the wall, a wooden desk with a lamp, a cushioned chair, and a small table with a chair.

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

8.4 out of 10
Very good
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

A modern living room with a sofa, chairs, a coffee table, and a cabinet.

Premium Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton Wellness Room)

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Room, 1 King Bed (Peloton Wellness Room)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in SouthPark, a neighborhood in Charlotte, Canopy by Hilton Charlotte Southpark is in a shopping district. Ovens Auditorium and NASCAR Hall of Fame are cultural highlights and Carowinds Theme Park is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Bojangles' Coliseum or Bank of America Stadium. Visit our Charlotte travel guide
Map
4905 Barclay Downs Drive, Charlotte, NC, 28210

What's nearby

  • The entrance to Southpark with a glass canopy and a fountain.
    SouthPark Mall
    3 min walk - 0.2 miles
  • A playground with slides and climbing structures surrounded by tall trees.
    Park Road Park
    11 min walk - 0.6 miles
  • Sharon Shopping Center
    8 min walk - 0.4 miles
  • Symphony Park
    10 min walk - 0.6 miles
  • Phillips Place
    15 min walk - 0.8 miles

Getting around

  • Archdale Station
    6 min drive
  • Charlotte Station
    21 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    24 min drive

Restaurants

  • McDonald's
    9 min walk
  • Five Guys
    16 min walk
  • Legion Brewing South Park
    9 min walk
  • Auntie Anne's
    14 min walk
  • Tous Les Jours
    5 min walk

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Fine and Fettle

Things to do

  • Free bicycle rentals
  • Gym

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Canopy by Hilton Charlotte Southpark pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 15.00 per night. Limited spots are available.

What time is check-in at Canopy by Hilton Charlotte Southpark?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 75.00 (subject to availability).

What time is check-out at Canopy by Hilton Charlotte Southpark?

Check-out is at 11:00 AM. Late check-out is available for USD 75.00 (subject to availability).

Where is Canopy by Hilton Charlotte Southpark located?

Located in SouthPark, this hotel is within a 15-minute walk of SouthPark Mall and Park Road Park. Phillips Place and Providence Village Shopping Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Canopy by Hilton Charlotte Southpark Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 700 out of 1000 reviews
Rating 8 - Good. 164 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room was perfect
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean and well laid out room with plugs and switches in all the right places. Attentive staff whenever we walked in. Great location easy to walk to restaurants and stores.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This Canopy hotel was the perfect pick for my quick overnight in Charlotte. It was clean and modern, the staff was friendly, and the location was ideal. So many shops and restaurants to choose from.....man within walking distance. Bed was comfortable and shower was great. (loved the over-sized bath towels!). Room was clean and quiet. Will definitely stay again if in the area.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Rooms were clean and spacious.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and would recommend for anyone looking for a comfortable stay in a great location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel . Very clean and pet friendly. The staff was absolutely amazing . Very convenient next to a lot of shopping centers . Will book again !
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very convenient to the offices and shops in the South Port area. Clean and well-kept with an attentive staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, comfy bed and a great shower. I will be staying again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Hotel was clean and food was amazing
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location, parking is an issue if you can get a spot on the street it was great if not you have to pay per day Upon check front desk evening staff was a bit rude Breakfast was delicious and bar and staff very friendly
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel smells nice and room was clean and I love the location. Only complaint is the water pressure is the shower and the walls are very thin. Overall nice hotel!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff, nice hotel and very well located
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, location, on site food and bar. Literally everything was great
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room. It was very clean and spacious. Would definitely stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pleasant, and I particularly enjoyed the balcony room. The parking was easy and convenient, and the staff was friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Canopy in Charlotte NC! Napoleon, who checked us in was great and very helpful during our one night stay! Will stay there again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in an excellent location. My family and I had a very pleasant stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in a fantastic location. Super clean robes and I enjoyed my time here
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Every staff we encountered was lovely and personable. We thoroughly enjoyed this hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was phenomenal — both friendly and helpful!
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Staff were so friendly and helpful. Hotel was very clean and well maintained. My room was so nice, would definitely stay here again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is situated in a highly desirable area near South Park Mall. The room was meticulously clean, and the bed was very comfortable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff,room was clean and they were very hospitable
Stayed 2 nights in Feb 2026