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Best Western Plus Lower South End

2.5 star property
Hotel in Charlotte with free breakfast and a fitness center

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Photo gallery for Best Western Plus Lower South End

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, hair dryer, towels, soap
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
242 E Woodlawn Road, Charlotte, NC, 28217

What's nearby

  • Billy Graham Library - 3 min drive - 2.1 miles
  • Bank of America Stadium - 7 min drive - 3.8 miles
  • Charlotte Convention Center - 7 min drive - 4.0 miles
  • SouthPark Mall - 8 min drive - 4.4 miles
  • Spectrum Center - 8 min drive - 4.5 miles

Getting around

  • Woodlawn Station - 3 min walk
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Waffle House - ‬8 min walk
  • ‪The Olde Mecklenburg Brewery & Biergarten - ‬15 min walk
  • ‪Azteca - ‬3 min walk
  • ‪Club Onyx - ‬13 min walk

About this property

Best Western Plus Lower South End

Hotel near Charlotte Convention Center
Take advantage of free continental breakfast, laundry facilities, and a gym at Best Western Plus Lower South End. Free in-room WiFi, with speed of 25+ Mbps, and a 24-hour business center are available to all guests.
You'll also find perks like:
  • Free self parking, plus extended parking (surcharge)
  • Smoke-free premises, a vending machine, and a TV in the lobby
  • An elevator, 1 meeting room, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 97 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte

Frequently asked questions

Is Best Western Plus Lower South End pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Lower South End?

Self parking is free at this property.

What time is check-in at Best Western Plus Lower South End?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Lower South End?

Check-out is at 11:00 AM.

Where is Best Western Plus Lower South End located?

Located in York Road, this hotel is 1.2 mi (1.9 km) from Tyvola Square and within 3 mi (5 km) of Renaissance Park and Charlotte Regional Farmers Market. Billy Graham Library and Little Sugar Creek Greenway are also within 3 mi (5 km). Woodlawn Station is only a 3-minute walk and Tyvola Station is 22 minutes.

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Best Western Plus Lower South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 335 out of 1001 reviews
Rating 8 - Good. 297 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 111 out of 1001 reviews
Rating 2 - Terrible. 93 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10

An extremely convenient location. It was a short drive from the airport and across the street from the LYNX station.
Stayed 2 nights in May 2025

10/10

I like the place!Its the best best western plus!
Stayed 1 night in Jun 2025

6/10

I liked the breakfast but the price, surrounding area, and bed and pillows were poor and hurt the experience
Stayed 1 night in Jun 2025

10/10

Good location
Stayed 2 nights in Apr 2025

8/10

It was do good
Stayed 1 night in May 2025

10/10

I enjoyed my stay
Stayed 1 night in Mar 2025

6/10

Okay for the price.!!
Stayed 1 night in May 2025

8/10

Easy check in process
Stayed 1 night in May 2025

6/10

Close to airport but only good
Stayed 1 night in Apr 2025

6/10

Good rate, but you get what you pay for.
Stayed 3 nights in May 2025

6/10

Best western serve the purpose that we needed.
Stayed 1 night in Apr 2025

10/10

U
Stayed 1 night in Jun 2025

10/10

Great Staff
Stayed 1 night in Apr 2025

10/10

Though it is just 6 miles from downtown the location felt secluded . It has lot of food and gas stations around.
Stayed 1 night in Apr 2025

2/10

The check in process was horrible. I currently have 4 pending charges for the 100$ cover deposit. Wi-Fi was out of service and during my stay the catalytic converter on my vehicle was stolen
Stayed 1 night in Jun 2025

10/10

It was great
Stayed 1 night in Apr 2025

2/10

It sucked
Stayed 1 night in Jun 2025

8/10

Loud cars with exhaust drag racing at 2 am nearby. Very annoying!
Stayed 1 night in May 2025

6/10

I didn’t like the fact that there was no cable for the TV or WIFI available.
Stayed 1 night in May 2025

2/10

One of the worst places I have ever rented, damp rooms, air conditioning is useless, towels are horrible, the place is very noisy you can hear everything through the walls, the girls at the front desk are very rude, dark hallways, the elevator didn't work and I had to go out by stairs and there I found a prostitute, horrible place, not recommended.
Stayed 4 nights in May 2025

10/10

Easy to check in. Excellent beds and shower. Very clean, friendly staff
Stayed 1 night in Feb 2025

10/10

Perfect
Stayed 2 nights in Apr 2025

10/10

Everything was great.
Stayed 1 night in Mar 2025

10/10

I booked this ahead of time because I knew if have a 9hr layover in Charlotte, NC. I got in super late and barely register being checked in, I was so tired. But it was no hassle, got my key card and was in the bed in less than 15 minutes. The next morning there was coffee, cereal etc. Everything was clean and it was super quiet.
Stayed 1 night in Apr 2025

10/10

Very clean and spacious room. Good breakfast. Friendly staff.
Stayed 1 night in Mar 2025