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Aloft Charlotte City Center

3.0 star property
Pet-friendly Charlotte hotel connected to a shopping center, steps from Queen City Quarter

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Photo gallery for Aloft Charlotte City Center

Property amenity
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
View from property
Lounge
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
210 E Trade Street, Charlotte, NC, 28202

What's nearby

  • Queen City Quarter - 1 min walk - 0.0 miles
  • Spectrum Center - 3 min walk - 0.2 miles
  • Charlotte Convention Center - 6 min walk - 0.4 miles
  • NASCAR Hall of Fame - 9 min walk - 0.5 miles
  • Bank of America Stadium - 15 min walk - 0.8 miles

Getting around

  • Charlotte Transportation Center Station - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪Redeye Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪Eddie V's Prime Seafood - ‬4 min walk

About this property

Aloft Charlotte City Center

Hotel near Queen City Quarter
Located close to Bank of America Corporate Center and Spectrum Center, Aloft Charlotte City Center provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and an elevator
  • A TV in the lobby, tour/ticket assistance, and 3 meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 175 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee: USD 4 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • W-XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,497 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 15.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre

Frequently asked questions

Is Aloft Charlotte City Center pet-friendly?

Yes, Aloft Charlotte City Center allows pets (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Aloft Charlotte City Center?

Self parking is available for USD 30 per night. Valet parking is available for USD 25 per night.

What time is check-in at Aloft Charlotte City Center?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Aloft Charlotte City Center?

Check-out is at 11:00 AM.

Where is Aloft Charlotte City Center located?

Located in Uptown Charlotte, this hotel is steps from Queen City Quarter and Bank of America Corporate Center. Spectrum Center and Charlotte Convention Center are also within 10 minutes. Charlotte Transportation Center Station and Tryon Street Tram Stop are within a 5-minute walk.

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Aloft Charlotte City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 496 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 155 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown, modern I needed handicap room with railings and roll in shower.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dmitry Arciel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property locate at the heart of Charlotte, very walkable and right next to a public parking garage so you can stay parked after check-out if you want to do something on the last day of your stay. Nice, convenient and spacious rooms with good city views. Perfect for a weekend getaway to experience the city life.
Stayed 1 night in Mar 2025

10/10 Excellent

Vachon B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful and friendly .
Stayed 2 nights in Mar 2025

8/10 Good

Mary

Great location. Tidy room
Stayed 2 nights in Feb 2025

6/10 Okay

Michelle

Liked: Staff & service
Location of the hotel was great. Water pressure in the shower kept acting funny. Hotel was ok for quick cheap get away. I wasn't a fan of the paying to park. Don't think I would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and right across the street from Spectrum Center
Stayed 1 night in Mar 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and close to what we needed to do. Our room smelled like pee.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Amenities
The people were very polite and helpful. If I come back for sure!
Stayed 1 night in Mar 2025

10/10 Excellent

Lehua

Liked: Staff & service
Disliked: Property conditions & facilities
This property is in desperate need of a full remodel. The property wasn't dirty, but you could tell that it was very old and needs to be replaced. The bathrooms need to be fully gutted and redone.
Stayed 1 night in Apr 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Aloft hotels! The staff is always nice and the place is fun and up to date! Also super clean!
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Apr 2025

10/10 Excellent

Adam

.
Stayed 3 nights in Apr 2025

10/10 Excellent

PRESTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in process. Effective and friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Oreicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was phenomenal!!
Stayed 1 night in Feb 2025

2/10 Terrible

Thomas

Disliked: Staff & service, amenities, property conditions & facilities
The room was supposed to be a suite I was given a handicap suite, with a terrible smell. I would never stay there, absolutely horrible service, then they couldn't provide me a better room. I canceled my stay.
Stayed 1 night in Apr 2025

10/10 Excellent

PRESTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a little loud and showing its age.
Stayed 1 night in Mar 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my three night stay at the property. It is two blocks from the convention center and three blocks from the arena. The property is in a great location, has a great bar, offers a pool table, shuffle board, and cornhole all inside. The gym was decent too if a little small. Plenty of dining options in the area. A four block walk to Duckworth's is absolutely worth it and we did it twice!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Great place to stay in uptown Charlotte
Stayed 1 night in Jan 2025

10/10 Excellent

angela

The staff was nothing but kind and very helpful! Love the fact that I didn’t have to drive everywhere, there were nice restaurants and things to do right in the vicinity of the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. All the staff was very friendly and helpful. Great view. Very downtown outside. It was a little difficult to locate valet/ parking and the hotel itself in the bustle.
Stayed 1 night in Feb 2025

10/10 Excellent

Mallory

Liked: Amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Sep 2024

4/10 Poor

Xiomarie

Liked: Staff & service
Disliked: Property conditions & facilities
Really loud and could hear the people in the next room over, even their TV. The bathroom wallpaper was coming off and the shower was broken.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sherica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll be using this again soon
Stayed 1 night in Feb 2025