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AC Hotel Charlotte Ballantyne

3.5 star property
Travelers enjoy morning coffee while planning golf outings at this Charlotte retreat, where a peaceful garden and attentive staff create a relaxing atmosphere

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Photo gallery for AC Hotel Charlotte Ballantyne

Lounge - AC Hotel Charlotte Ballantyne (Charlotte)
Lobby lounge - AC Hotel Charlotte Ballantyne (Charlotte)
Banquet hall - AC Hotel Charlotte Ballantyne (Charlotte)
Exterior - AC Hotel Charlotte Ballantyne (Charlotte)
Meeting facility - AC Hotel Charlotte Ballantyne (Charlotte)
Located near Quail Hollow Club, AC Hotel Charlotte Ballantyne offers comfort and convenience. Start your day at AC Kitchen for breakfast, relax in the garden, or grab a coffee at the on-site shop. High-speed WiFi and helpful staff ensure a seamless stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(33 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Charlotte, AC Hotel Charlotte Ballantyne is in the business district. Carolina Place and Phillips Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Carowinds Theme Park. Quail Hollow Club and SouthPark Mall are two other places to visit that come recommended. Visit our Charlotte travel guide
Map
14819 BALLANTYNE VILLAGE WAY, Charlotte, NC, 28277

What's nearby

  • Charlotte_CarowindsThemePark_6035117_0005
    Carowinds Theme Park
    11 min drive - 11.6 miles
  • The Amp Ballantyne
    10 min walk - 0.6 miles
  • Reclining Bulls Statue
    12 min walk - 0.7 miles
  • Ballantyne's Backyard
    12 min walk - 0.7 miles
  • Ballantyne Country Club
    13 min walk - 0.7 miles

Getting around

  • Sharon Rd West Station
    8 min drive
  • Charlotte Station
    23 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    22 min drive

Restaurants

  • Circle K
    12 min walk
  • Sabor Latin Street Grill
    6 min walk
  • Starbucks
    7 min walk
  • Fly Kid Fly
    12 min walk
  • Summit Coffee
    10 min walk

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  • Breakfast included
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9.0 out of 10, Wonderful, 1,106 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AC Kitchen

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 6,246 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Mediterranean architecture
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.00 for adults and USD 12.00 for children
  • Covered self parking fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is AC Hotel Charlotte Ballantyne pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 20.00 per day.

What time is check-in at AC Hotel Charlotte Ballantyne?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at AC Hotel Charlotte Ballantyne?

Check-out is at noon.

Where is AC Hotel Charlotte Ballantyne located?

Located in Ballantyne, this hotel is within 9 mi (15 km) of Carolina Place, Quail Hollow Club, and Phillips Place. SouthPark Mall and Carowinds Theme Park are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

AC Hotel Charlotte Ballantyne Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 495 out of 607 reviews
Rating 8 - Good. 71 out of 607 reviews
Rating 6 - Okay. 14 out of 607 reviews
Rating 4 - Poor. 11 out of 607 reviews
Rating 2 - Terrible. 16 out of 607 reviews

Reviews

Verified

10/10 Excellent

Rodderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how clean the room during my stay
Stayed 1 night in May 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stylish, practical, and clean room. Attentive staff, great breakfast!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. The atmosphere and customer service was fantastic. I will definitely be coming back.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay for one night and enjoyed our visit. The property was clean and had a good vibe. The employees were friendly and professional.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anetra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful! Friendly staff and clean room. 10/10
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Makala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was almost perfect. We loved the room and the area. But be aware of the $20 per night parking. I paid for breakfast and it was mediocre-definitely not worth $20-oatmeal, sausage links, eggs, bacon, And the rest was continental style. But we enjoyed our time in Charlotte.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Caprice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at AC Hotel by Marriott Charlotte Ballantyne. The hotel is beautiful, very clean, and in a great location surrounded by restaurants and shops. The staff was friendly and welcoming, and the overall atmosphere was relaxing and modern. I would definitely stay here again.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Shekeyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy, staff was very friendly and accommodating, and the view was incredible! The only downfall is that you guys did not have a pool, and the elevator on the 8th floor was slow. I really enjoyed my stay and would recommend it to family and friends.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC Hotel Charlotte Ballantyne was all that I imagined from the internet photos. The staff was attentive and warm with an inviting attitude for all guests. The accommodations were perfect for a girl's getaway. And the Hesta rooftop bar and lounge offered the perfect ambiance for drinks while winding down with other guests.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice staff I’d def stay again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities
Room and staff were excellent. Can’t wait to stay again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with alot of food and activity options around the hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities
Very clean rooms, friendly staff, and great location. Perfect for my weekend staycation.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the staff friendly, and the location is perfect.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Theresita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, would have been nice for the host to share nearby restaurants and suggestions. Only downfall the comforter was nice clean :( Parking per day was $20 Should have been free for guest
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
The staff is so great and the room was amazing!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, curteous staff, great location and modern decor. Just wish the room had a microwave and there wasn't a $20 charge for parking.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and very nicely set up. The front desk staff were both welcoming at check in and check out
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Latoiyia

Liked: Cleanliness, staff & service, amenities
Very clean. Staff was very friendly and nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brycen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, excellent room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super nice and accommodating! Kudos NC!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Peggy Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location! Close to many restaurants and shops
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and hotel is super clean and neat . The overall area is amazing !!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great room was very clean, staff was very friendly...
Stayed 2 nights in Sep 2025