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AC Hotel Charlotte Ballantyne

3.5 star property
Travelers enjoy morning coffee while planning golf outings at this Charlotte retreat, where a peaceful garden and attentive staff create a relaxing atmosphere

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Photo gallery for AC Hotel Charlotte Ballantyne

Lounge - AC Hotel Charlotte Ballantyne (Charlotte)
Lobby - AC Hotel Charlotte Ballantyne (Charlotte)
View from property - AC Hotel Charlotte Ballantyne (Charlotte)
Garden - AC Hotel Charlotte Ballantyne (Charlotte)
Meeting facility - AC Hotel Charlotte Ballantyne (Charlotte)
Located near Quail Hollow Club, AC Hotel Charlotte Ballantyne offers comfort and convenience. Start your day at AC Kitchen for breakfast, relax in the garden, or grab a coffee at the on-site shop. High-speed WiFi and helpful staff ensure a seamless stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Charlotte, AC Hotel Charlotte Ballantyne is in the business district. Carolina Place and Phillips Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Carowinds Theme Park. Quail Hollow Club and SouthPark Mall are two other places to visit that come recommended. Visit our Charlotte travel guide
Map
14819 BALLANTYNE VILLAGE WAY, Charlotte, NC, 28277

What's nearby

  • Reclining Bulls Statue
    10 min walk - 0.6 miles
  • The Amp Ballantyne
    10 min walk - 0.6 miles
  • Ballantyne Country Club
    12 min walk - 0.6 miles
  • Ballantyne's Backyard
    12 min walk - 0.7 miles
  • University Park Baptist Church
    3 min drive - 1.3 miles

Getting around

  • Sharon Rd West Station
    8 min drive
  • Charlotte Station
    23 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    22 min drive

Restaurants

  • Circle K
    12 min walk
  • Sushi Hana
    11 min walk
  • Sabor Latin Street Grill
    6 min walk
  • Summit Coffee
    10 min walk
  • Fly Kid Fly
    12 min walk

About this property

AC Hotel Charlotte Ballantyne

Hotel near Quail Hollow Club
Located close to Carolina Place, AC Hotel Charlotte Ballantyne provides a grocery/convenience store, a coffee shop/cafe, and a garden. The on-site restaurant, AC Kitchen, offers breakfast and light fare. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a ballroom, and luggage storage
  • Outdoor furniture, a computer station, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 186 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and hair dryers
  • 49-inch Smart TVs with Netflix, streaming services, and premium channels
  • Mini fridges, free infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AC Kitchen

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 6,246 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Mediterranean architecture
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.00 for adults and USD 12.00 for children
  • Covered self parking fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac Charlotte Ballantyne
AC Hotel Charlotte Ballantyne Hotel
AC Hotel Charlotte Ballantyne Charlotte
AC Hotel Charlotte Ballantyne Hotel Charlotte

Frequently asked questions

Is AC Hotel Charlotte Ballantyne pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 20.00 per day.

What time is check-in at AC Hotel Charlotte Ballantyne?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at AC Hotel Charlotte Ballantyne?

Check-out is at noon.

Where is AC Hotel Charlotte Ballantyne located?

Located in Ballantyne, this hotel is within 9 mi (15 km) of Carolina Place, Quail Hollow Club, and Phillips Place. SouthPark Mall and Carowinds Theme Park are also within 12 mi (20 km).

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Reviews

AC Hotel Charlotte Ballantyne Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 422 out of 520 reviews
Rating 8 - Good. 59 out of 520 reviews
Rating 6 - Okay. 13 out of 520 reviews
Rating 4 - Poor. 11 out of 520 reviews
Rating 2 - Terrible. 15 out of 520 reviews

Reviews

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice staff I’d def stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean room
Stayed 1 night in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, curteous staff, great location and modern decor. Just wish the room had a microwave and there wasn't a $20 charge for parking.
Stayed 1 night in Jan 2026

10/10 Excellent

Dirk

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super nice and accommodating! Kudos NC!
Stayed 1 night in Dec 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the staff friendly, and the location is perfect.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with alot of food and activity options around the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Peggy Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location! Close to many restaurants and shops
Stayed 1 night in Oct 2025

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, I wish they have space to put your clothes, they don’t have any dressers just place to hang clothes.
Stayed 1 night in Jan 2026

8/10 Good

Felishia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, really wish it had a pool!
Stayed 1 night in Sep 2025

10/10 Excellent

leyane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,clean and quiet.Rooftop recommenfed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and hotel is super clean and neat . The overall area is amazing !!
Stayed 2 nights in Sep 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great room was very clean, staff was very friendly...
Stayed 2 nights in Sep 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here 3-4 time per year. Always clean and friendly. The hotel is convenient to restaurants and shopping. Staff is an A+. Rooms clean and quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

Clean rooms, great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Ugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional and really helpful.however the room had a foul smell coming from the bathroom. Overall stay was pleasant.
Stayed 2 nights in Nov 2025

10/10 Excellent

VICTORIA

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Overall pleasant stay! Modern, but still comfortable. Good size rooms. Amazing, convenient location. Zinicola restaurant near by is a must-try! Cons: No room service. Out of the four staff members I encountered, I’d say only one was actually friendly. The others made weren’t rude, but transactional and flat. Odd water/ice station set-up, that didn’t seem hygienic.
Stayed 2 nights in Dec 2025

10/10 Excellent

Leslie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked a better Marriott, but were bumped due to overbooking. Not happy here. It is a minimalist, dingy property. The staff is great, though.
Stayed 1 night in Dec 2025

10/10 Excellent

Demond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely gorgeous! We were able to go to the hotel right next door to enjoy the rooftop bar. The breakfast was beautiful and delicious as well. Served European style and the staff was so attentive. I will 100% stay here again when I return to Charlotte
Stayed 1 night in Sep 2025

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! Good location, clean, with parking, restaurants! The rooftop is wonderful!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property, very convenient with dining options right outside the hotel doors.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was a great stay. Very clean and comfortable hotel. Modern electronic devices in bedroom. Greatand courteous staff. Enjoyed our one night stay. We were in town for Panda festival. Plan to return to the Ballentyne area and will stay at AC Hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Fun area for shopping
Stayed 2 nights in Apr 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay and very pleasant. Prime location and friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Auldriona

Liked: Cleanliness, staff & service, property conditions & facilities
I was genuinely impressed with my experience at this hotel from start to finish. The staff was incredibly welcoming and went above and beyond to make sure everything was perfect during my stay. The room was spotless, beautifully designed, and very comfortable—exactly what you hope for when traveling. The amenities were top-notch, and the atmosphere throughout the property felt relaxing and elegant. Every detail, from check-in to checkout, was smooth and professional. You can really tell that the management takes pride in creating a great guest experience. I highly recommend this hotel to anyone looking for a clean, comfortable, and memorable stay. I’ll definitely be returning!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kina

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very beautiful, clean, nice atmosphere. Hotel did not disappoint
Stayed 1 night in May 2025