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AC Hotel Charlotte Ballantyne

Property class: 3.5

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Photo gallery for AC Hotel Charlotte Ballantyne

A modern bar area with a high ceiling, a chandelier, and a bar counter with stools. - AC Hotel Charlotte Ballantyne (Charlotte)
A modern lobby with a large window, sofas, armchairs, and a central column. - AC Hotel Charlotte Ballantyne (Charlotte)
A modern hotel with a prominent glass facade, multiple floors, and a well-lit entrance. - AC Hotel Charlotte Ballantyne (Charlotte)
A conference room with tables, chairs, and a large screen. - AC Hotel Charlotte Ballantyne (Charlotte)
A modern hotel dining area with multiple round tables set for dining, featuring clear glassware and napkins. - AC Hotel Charlotte Ballantyne (Charlotte)
Located close to Carolina Place, AC Hotel Charlotte Ballantyne provides a grocery/convenience store, a coffee shop/cafe, and a garden. The on-site restaurant, AC Kitchen, offers breakfast and light fare. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed with Sofa bed

A modern hotel room with a bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

A modern hotel room with a bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible, City View

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed, Hearing Accessible, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mobility Accessible, Bathtub

A modern hotel room with a bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mobility Accessible, Bathtub (City View)

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed, Mobility Accessible, Bathtub (City View)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

A modern hotel room with a bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed, Roll-in Shower

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a neatly made bed, a nightstand with a lamp, and a wall-mounted power outlet.

Studio, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Bathtub (Top Floor)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Studio, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Mobility Accessible, Bathtub

A hotel room with a neatly made bed, a nightstand with a lamp, and a wall-mounted power outlet.

Studio, 1 King Bed with Sofa bed, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Mobility Accessible, Bathtub

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Studio, 1 King Bed with Sofa bed, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Charlotte, AC Hotel Charlotte Ballantyne is in the business district. Carolina Place and Phillips Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Carowinds Theme Park. Quail Hollow Club and SouthPark Mall are two other places to visit that come recommended. Visit our Charlotte travel guide
Map
14819 BALLANTYNE VILLAGE WAY, Charlotte, NC, 28277

What's nearby

  • A large sign for 'Fury 325' with a roller coaster in the background.
    Carowinds Theme Park
    11 min drive - 11.6 miles
  • TD Amp Ballantyne
    10 min walk - 0.6 miles
  • Reclining Bulls Statue
    12 min walk - 0.7 miles
  • Ballantyne's Backyard
    12 min walk - 0.7 miles
  • Ballantyne Country Club
    13 min walk - 0.7 miles

Getting around

  • Sharon Rd West Station
    8 min drive
  • Charlotte Station
    23 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    22 min drive

Restaurants

  • Circle K
    12 min walk
  • Sabor Latin Street Grill
    6 min walk
  • Fly Kid Fly
    12 min walk
  • Bad Daddy's Burger Bar
    7 min walk
  • Summit Coffee
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AC Kitchen

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 6,246 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Double-glazed windows
  • Mediterranean architecture
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.00 for adults and USD 12.00 for children
  • Covered self parking fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a deadbolt lock

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is AC Hotel Charlotte Ballantyne pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 20.00 per day.

What time is check-in at AC Hotel Charlotte Ballantyne?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at AC Hotel Charlotte Ballantyne?

Check-out is at noon.

Where is AC Hotel Charlotte Ballantyne located?

Located in Ballantyne, this hotel is within 9 mi (15 km) of Carolina Place, Quail Hollow Club, and SouthPark Mall. Phillips Place and Carowinds Theme Park are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

AC Hotel Charlotte Ballantyne Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 584 out of 719 reviews
Rating 8 - Good. 84 out of 719 reviews
Rating 6 - Okay. 19 out of 719 reviews
Rating 4 - Poor. 14 out of 719 reviews
Rating 2 - Terrible. 18 out of 719 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location among many dining options. We will definitely stay again if ever in the area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"The hotel was exceptionally clean, the staff was courteous, and all local restaurants were within close proximity."
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility and excellent staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, convenient location, many restaurants around walking distance
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and spacious. The staff was super friendly.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. It’s in a great location as well. I would definitely recommend this hotel!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the property is in a great location. There are a lot of restaurants and shops in the area.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room both great
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ballantyne area is a high end part of Charlotte. We certainly enjoyed having easy parking and so many options for food just steps from our hotel.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel rooms were laid out well and comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and very clean and comfortable. I definitely recommend the hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this place, its super convenient, so beautiful, very modern, and the hotel is in a 1 stop shop and entertainment location without using a car
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I come here occasionally because it’s about 3 hrs from our house and we love attending Elevation Church there in Ballentyne. Staying at this AC hotel makes the weekend an added special event. Nearby is an amazing Indian restaurant called the Blue Taj and an ice cream hot coca shop called Tifa. The hotel experience just adds to our wonderful weekend with its friendly staff and excellent breakfast (thanks for grits). If you do take advantage of this location take advantage of the white water rafting park nearby too.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, Hotel room was beautiful but them prices for the chips and drinks on the high side just fyi. But everything else was amazing I had a great time staying there!!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff knew all that was going on and what we needed was answered right away did not use the gym. Rooms were cool and we were very happy with our stay and everything they did for my son‘s wedding.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a small shopping area with several restaurants close and walkable. It has a bar inside as well. The rooms are somewhat badic
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how clean the room during my stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, excellent location to fabulous restaurants and shopping!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable hotel in a nice area. Staff was very friendly and helpful. Would stay again next time I am in the area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stylish, practical, and clean room. Attentive staff, great breakfast!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with alot of food and activity options around the hotel.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay for one night and enjoyed our visit. The property was clean and had a good vibe. The employees were friendly and professional.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. The atmosphere and customer service was fantastic. I will definitely be coming back.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Very nice and clean, very professional. Nice a view right across from where I stayed.
Stayed 1 night in Jan 2026