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AC Hotels by Marriott Charlotte City Center

Property class: 3.5

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Photo gallery for AC Hotels by Marriott Charlotte City Center

A modern hotel lobby with a reception desk, large windows, and a geometric ceiling design. - AC Hotels by Marriott Charlotte City Center (Charlotte)
A modern bar area with high tables and chairs, a seating area with sofas, and large windows offering a city view. - AC Hotels by Marriott Charlotte City Center (Charlotte)
A modern hotel room with a breakfast buffet, large windows with a city view, and contemporary lighting fixtures. - AC Hotels by Marriott Charlotte City Center (Charlotte)
A bar area with a long counter, multiple bar stools, and shelves stocked with bottles. - AC Hotels by Marriott Charlotte City Center (Charlotte)
The exterior of AC Hotel Charlotte with large glass doors, a visible American flag, and a brick facade. - AC Hotels by Marriott Charlotte City Center (Charlotte)
A short walk from Spectrum Center and Charlotte Convention Center, AC Hotels by Marriott Charlotte City Center provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, AC Lounge, features Mediterranean cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed with Sofa bed

Room

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(49 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(133 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed, Balcony

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Room, 1 King Bed with Sofa bed, Balcony

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Balcony

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed with Sofa bed

A modern hotel room with a sofa, a coffee table, a TV, a large window with curtains, and a cityscape view.

Junior Suite, 1 King Bed with Sofa bed

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A modern hotel room with a bed, a sofa, a small table, a TV, and a desk with a chair.

Suite, 1 Bedroom

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds

A modern hotel room with a bed, a sofa, a small table, a TV, and a desk with a chair.

Suite, Multiple Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

A modern hotel room with a sofa, ottoman, TV, and a dining area.

Suite, 1 King Bed with Sofa bed, Balcony

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a sofa.

Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Room

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds (Hearing Accessible)

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Charlotte, AC Hotels by Marriott Charlotte City Center is in the city center. NASCAR Hall of Fame and Ovens Auditorium are cultural highlights, and travelers looking to shop may want to visit SouthPark Mall and Northlake Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Visit our Charlotte travel guide
Map
220 East Trade Street, Suite 500, Charlotte, NC, 28202

What's nearby

  • A hotel with a large billboard and a sign for B&T.
    Queen City Quarter
    1 min walk - 0.0 miles
  • A city skyline with modern skyscrapers and a construction crane.
    Spectrum Center
    2 min walk - 0.1 miles
  • A modern building with a curved roof and a sign that reads "RLOTT CONVENTION CENTER".
    Charlotte Convention Center
    7 min walk - 0.4 miles
  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    11 min walk - 0.6 miles
  • Bank of America Corporate Center
    4 min walk - 0.3 miles

Getting around

  • Charlotte Transportation Center Station
    1 min walk
  • Charlotte Station
    8 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    20 min drive

Restaurants

  • Burger King
    3 min walk
  • Midnight Diner
    3 min walk
  • Nuvole Rooftop TwentyTwo
    1 min walk
  • Chima Steakhouse
    3 min walk
  • RedEye Diner
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Lounge
  • Nuvole Rooftop 22

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 2,728 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 17 for adults and USD 12 for children
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is AC Hotels by Marriott Charlotte City Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 34 per day. Valet parking is available for USD 42 per day.

What time is check-in at AC Hotels by Marriott Charlotte City Center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at AC Hotels by Marriott Charlotte City Center?

Check-out is at 11:00 AM.

Where is AC Hotels by Marriott Charlotte City Center located?

Located in Uptown Charlotte, this hotel is steps from Queen City Quarter and Spectrum Center. Charlotte Convention Center and NASCAR Hall of Fame are also within 15 minutes. Charlotte Transportation Center Station is only a 2-minute walk and CTC - Arena Tram Stop is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

AC Hotels by Marriott Charlotte City Center Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 975 out of 1348 reviews
Rating 8 - Good. 203 out of 1348 reviews
Rating 6 - Okay. 81 out of 1348 reviews
Rating 4 - Poor. 42 out of 1348 reviews
Rating 2 - Terrible. 47 out of 1348 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect to the Spectrum for the NBA game. The staff was extremely friendly!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Great location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and in a very convenient location.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly at check-in. Rooms were clean and spacious. Beds were comfortable.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and well located
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Staff & service
Access to downtown was key - overall felt safe
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Helpful and attentive staff.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly, the room was clean, but the bathroom wasn't as clean as I expected, it was hair left in the shower and not clean under the vanity, bathroom floor could have been swept more. Overall, I would stay there again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff were friendly and helpful. Loved the valet. Just across the street from venue. Would have liked to have something in room that showed food options in the area. Clean rooms, wish there was some lotion since I forgot mine😊 Will definitely stay again!!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were wonderful and polite, very clean, and overall amazing will be staying again!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff !
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location! We attended a concert at the Spectrum Center, and it was super convenient to simply walk across the street! There were also tons of restaurants near by, but we ordered room service from the hotel restaurant. It was all very good!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walking distance to stadium.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly! The hotel was nice clean and spacious.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff and vibe! Roof top bar is the best!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at in my 38 years of living! The views from the rooftop bar, OMG! Even the views from our room were nice! The location was perfect! Will definitely be back!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in charlotte. Walking distance to everything and across the street from the spectrum center. Staff very nice and room was spacious and clean.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators were extremely slow. The hotel overall was nice and clean the beds were amazing. The air was broke in our room but Antoine made sure to move us and he was very attentive to our needs.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, and the room was nice and clean.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and all staff were helpful
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, parking situation is a little confusing. The gym was stocked and clean. Everything else was great.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The hotel is located in the middle of uptown so you are right where you need to be for fun events.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff is wonderful. We travel to Charlotte about 4 times a year and have use this hotel many times.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Credit One events! Loved the room & properly!
Stayed 1 night in Jul 2026