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Charlevoix Inn & Suites SureStay Collection by Best Western

Property class: 2

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Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

A Charlevoix Inn & Suites with a covered entrance, outdoor seating, and a gravel area. - Charlevoix Inn & Suites SureStay Collection by Best Western (Charlevoix)
A hotel room with two beds, a desk, a chair, and a large window with curtains. - Charlevoix Inn & Suites SureStay Collection by Best Western (Charlevoix)
A spacious living area with a staircase, dining table, and chairs. - Charlevoix Inn & Suites SureStay Collection by Best Western (Charlevoix)
An indoor swimming pool with a lounge area, chairs, and a staircase leading to an upper level. - Charlevoix Inn & Suites SureStay Collection by Best Western (Charlevoix)
An outdoor seating area with a circular pattern of stepping stones on the grass, surrounded by a hedge and a clear blue sky. - Charlevoix Inn & Suites SureStay Collection by Best Western (Charlevoix)
At Charlevoix Inn & Suites SureStay Collection by Best Western, you can look forward to free continental breakfast, an adjacent golf course, and a garden. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a fireplace in the lobby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.2 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, two bedside lamps, a flat-screen TV, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

A hotel room with a large bed, two bedside lamps, a flat-screen TV, and a window with curtains.

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View

A hotel room with a large bed, two bedside lamps, a flat-screen TV, and a window with curtains.

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with curtains, and a bedside table with a lamp.

Suite, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Patio, Courtyard View (with Sofabed)

A living room with a sofa set, a coffee table, a lamp, a television, and a window with curtains.

Suite, 1 King Bed, Patio, Courtyard View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Charlevoix, Charlevoix Inn & Suites SureStay Collection by Best Western is in the business district and near the beach. North Seas Gallery and Charlevoix Circle of Arts are cultural highlights, and some of the area's attractions include Castle Farms and Great Lakes Center for the Arts. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Visit our Charlevoix travel guide
Map
800 Petoskey Ave, Charlevoix, MI, 49720

What's nearby

  • A waterfront with multi-story houses and a dock.
    Lake Charlevoix
    8 min walk - 0.5 miles
  • Depot Beach Park
    13 min walk - 0.7 miles
  • Lake Chalevoix Depot Beach
    15 min walk - 0.8 miles
  • Charlevoix Beach
    3 min drive - 1.2 miles
  • North Point Nature Preserve
    3 min drive - 1.2 miles

Getting around

  • Cherry Capital Airport (TVC)
    59 min drive

Restaurants

  • McDonald's
    5 min drive
  • The Landings Restaurant
    12 min drive
  • Harbor View Cafe
    3 min drive
  • Charlevoix Dairy Grille
    4 min drive
  • Shanahan's Sports Bar& Grille
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Charlevoix Inn & Suites SureStay Collection by Best Western have a pool?

Yes, this property has an indoor pool.

Is Charlevoix Inn & Suites SureStay Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-out is at 11:00 AM.

Where is Charlevoix Inn & Suites SureStay Collection by Best Western located?

Situated in Charlevoix, this golf hotel is within 1 mi (2 km) of Lake Charlevoix and Lake Michigan. Mt. McSauba Recreation Area and Lake Chalevoix Depot Beach are also within 1 mi (2 km).

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Reviews

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 181 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent breakfast and staff
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good staff, good breakfast
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff. Good location.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Glad there were free water bottles for us to enjoy- the staff was friendly, we stayed two nites and enjoyed our room being cleaned between nites- nothing better than coming back to beds made up!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and helpful
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king suite room was clean, spacious, and well appointed. The pool and hot tub were great and the back courtyard was very nice. Good star-gazing spot! There was a good selection of breakfast options, though the powdered scrambled "eggs" were inedible. Staff was helpful and friendly. Would definitely stay here again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing compared to the stale donuts or cold cereal I expected. Hot tasty REAL food!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Liked the people manning the front desk. Easy all way around.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and the lady that was working was so nice , friendly and helpful to us .
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room with all the amenities. Did not care for the bathroom set up, dated. Good breakfast.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and breakfast was good. They did offer free bottled water in the lobby as well.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room beautiful property great local
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Breakfast was very basic but the hotel room & bathroom were clean and the bed was comfortable.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and the breakfast was very good. The area was kept very clean and filled. The room was clean. Bathroom was on the small side.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it is so close to shops in Downtown Charlevoix 😊
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a nice choice for breakfast, more then others , this time the eggs were on the cold side but overall was good
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Charlevoix Inn & Suites! The hotel was clean, comfortable, and conveniently located near downtown and local attractions. Friendly staff and good value. We really enjoyed our visit!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This was a clean and safe stay for passing through. The rooms were showing their age, but they were clean. The pool area was better than pics found online and the pool and whirlpool stayed open late which was great. The breakfast was excellent.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 airport shuttle was wonderful
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel toilet clogged the very first time we used it and we had to switch rooms. We did notice some dirty fingerprints on the walls but overall it was mostly clean. Lots of towels, decent pool, good spread for breakfast. Shower door handle was missing and no coffee machine in the room. The pillows were really comfortable and the staff was friendly. Overall it was okay! Very nice location!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Pool open till 11. Close to town but still need a car.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility but quality priced with a number of restaurants nearby
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members, Jocelyn and Julia, were very helpful from check in to check out. They created an annotated list of restaurants in Charlevoix, and Jocelyn had a phone charge block to lend me throughout our stay. The breakfast attendant, Becky, is a helpful source of cheer, valuable recommendations and local information. The on-staff handyman was another source of good local information. Having coffee, tea, cocoa, and bottles of water available 24/7 was a welcome treat. My only complaint about this clean, quiet, well run hotel is that the toilet in our bathroom was lower than standard height. A grab bar on the wall would have been very convenient. Thank you to all.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, staff were very nice - thank you!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast. I was able to use the computer to printout some documents which was very convenient. We had a lovely stay.
Stayed 5 nights in May 2026