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The Palmetto Hotel

4.0 star property
English breakfast fuels guests for free bicycle adventures along Charleston's waterfront, with The Palmetto Hotel providing the perfect starting point

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Photo gallery for The Palmetto Hotel

Lobby - The Palmetto Hotel (Charleston)
Bar (on property) - The Palmetto Hotel (Charleston)
Penthouse (Redemption) | Terrace/patio - The Palmetto Hotel (Charleston)
Exterior - The Palmetto Hotel (Charleston)
Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe - The Palmetto Hotel (Charleston)
The Palmetto Hotel, near Waterfront Park in central Charleston, is praised by travelers. Guests enjoy English breakfast, unwind in the cozy bar, and use in-room WiFi. Complimentary bicycles make city exploration easy, while coworking spaces help balance work and travel.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(84 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(156 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Charleston Historic District, The Palmetto Hotel is in a walkable area in Charleston with great shopping. The area's natural beauty can be seen at Waterfront Park and Isle of Palms Beach, while South Carolina Aquarium and Patriots Point are popular area attractions. Looking to enjoy an event or a game? See what's going on at North Charleston Coliseum and Performing Arts Center or Credit One Stadium. Guests love the hotel's central location. Visit our Charleston travel guide
Map
194 East Bay Street, Charleston, SC, 29401

What's nearby

  • Waterfront Park
    Waterfront Park
    1 min walk - 0.1 miles
  • Charleston City Market
    Charleston City Market
    3 min walk - 0.2 miles
  • Dock Street Theater
    Dock Street Theater
    4 min walk - 0.3 miles
  • Rainbow Row
    Rainbow Row
    4 min walk - 0.3 miles
  • College of Charleston
    College of Charleston
    12 min walk - 0.6 miles

Getting around

  • Charleston Station
    16 min drive
  • Charleston Intl. Airport (CHS)
    25 min drive

Restaurants

  • Fleet Landing Restaurant & Bar
    3 min walk
  • Henry's On The Market
    4 min walk
  • Carmella's
    1 min walk
  • Charleston Crab House
    3 min walk
  • Church and Union
    2 min walk

About this property

The Palmetto Hotel

Upscale hotel remodeled in 2023 and located near Charleston City Market
Near Waterfront Park and Port of Charleston, The Palmetto Hotel provides free continental breakfast, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Free bicycle rentals, valet parking (surcharge), and a 24-hour front desk
  • Coworking spaces, meeting rooms, and coffee/tea in the lobby
  • Luggage storage, smoke-free premises, and concierge services
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms at The Palmetto Hotel have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Frequently asked questions

Is The Palmetto Hotel pet-friendly?

Yes, The Palmetto Hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 55 per night.

What time is check-in at The Palmetto Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Palmetto Hotel?

Check-out is at 11:00 AM.

Where is The Palmetto Hotel located?

Located in Charleston Historic District, this hotel is within a 5-minute walk of Charleston City Market, Port of Charleston, and Waterfront Park. College of Charleston and South Carolina Aquarium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Palmetto Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 761 out of 979 reviews
Rating 8 - Good. 124 out of 979 reviews
Rating 6 - Okay. 62 out of 979 reviews
Rating 4 - Poor. 23 out of 979 reviews
Rating 2 - Terrible. 9 out of 979 reviews

Reviews

Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, stylish rooms.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very nice boutique hotel located in a convenient area in Charleston. The buffet breakfast was also very good. The lobby and bar area is small but quaint.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend The Palmetto enough! From the moment we arrived to check out it was a five star experience. Friendly staff, excellent amenities, great breakfast. Perfect location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on a great location. We were greeted with welcome cocktails. Lots You can rent bikes, there's plenty of parking.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, the service was above and beyond excellent!! Fully recommend this stay!!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great continental breakfast. Good location close to restaurants. Our trip dampened, as elevator was not working. Had to walk up/ down 4 floors.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Great room, very friendly staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our deluxe king room was quite snug. We stayed on the 4th floor and the person above us was stomping so so much. The property is absolutely lovely and the location was ideal- easy walking to lots of wonderful food. I would definitely recommend this hotel- maybe just spring for the superior king.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kelly

Great staff/breakfast/bar
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

daniela

Liked: Cleanliness, staff & service, amenities
Wonderful staff, great location, nice room
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. The staff is excellent. My only disappointment was that while the rooms are spacious, there is not an adequate table and chair to work from. The only via option was a sofa table with a very small and low stool.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 3 nights in Jan 2026
Verified

8/10 Good

David

Liked: Staff & service
Disliked: Amenities
Excellent location. Old facility but updated particularly the bathroom. High end room was small. Continental breakfast small but ok. No signage to find check in/parking . Staff generally good except the valet parking attendant who did not offer to load our luggage into the car. Fire alarm forced us out onto the street one evening - false alarm I guess. Crying baby across the hall clearly heard in our room . Rate between ok and good. Would look for a better place for the price.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

kathy

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautifully decorated. Room amenities included bath robes and a generous room bar. Lobby has a bar which serves breakfast every morning Great location. Highly recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was always fresh and delicious. There are shops nearby. Had some issues with limited hot water during our showers
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, well appointed amenities and very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

KEYTRELL

Liked: Cleanliness, amenities, property conditions & facilities
The clean room and the friendly staff.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Lauretta

Liked: Cleanliness, property conditions & facilities
The room was very clean and the shower was fabulous! Great location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room and great staff!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Not there for business. AC worked great. Engineer fixed heat problem right away. Moved us to a different room because shower head wasn’t working properly. Everything worked well in the nee room except the carpet was dirty and stained.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was nice, fresh and super simple in the best way. Room was very chic, new and clean. Everything was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service! Great location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Steffonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff by far was the best part of our stay and of course the ambience & design details!
Stayed 2 nights in Oct 2025