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The Palmetto Hotel

Property class: 4

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Photo gallery for The Palmetto Hotel

Lobby - The Palmetto Hotel (Charleston)
A rooftop terrace with sun loungers, a table, and a glass-enclosed area. - The Palmetto Hotel (Charleston)
The exterior of The Palmetto Hotel with a black awning, large glass doors, and outdoor seating area with chairs and tables. - The Palmetto Hotel (Charleston)
A dining area with a wooden table and chairs, a chandelier, and a city view through large windows. - The Palmetto Hotel (Charleston)
A bar area with wooden bar stools, a counter, and shelves stocked with bottles and glasses. - The Palmetto Hotel (Charleston)
A short walk from Waterfront Park and Charleston City Market, The Palmetto Hotel provides free continental breakfast, dry cleaning/laundry services, and a bar. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a restaurant are available to all guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(88 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A bedroom with a bed, a round wooden table, a nightstand, and a window with a view.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(173 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible

A bedroom with a bed, a round wooden table, a nightstand, and a window with a view.

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse (Redemption)

A modern living room with a sofa set, a coffee table, a TV, and a view of the city.

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Balcony

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, Multiple Beds, Balcony

A hotel room with a bed, a desk, a TV, a coffee table, and a vase of flowers.

Premium Room, Multiple Beds, Balcony

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A spacious bedroom with a large bed, a small desk, a chair, and a nightstand.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE Accesible Deluxe

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible KING SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Charleston Historic District, The Palmetto Hotel is in a walkable area in Charleston with great shopping. Charleston City Market and Charleston Tanger Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit South Carolina Aquarium and Patriots Point. Looking to enjoy an event or a game while in town? See what's going on at North Charleston Coliseum, or consider a night out at Historic Rice Mill. Guests love the hotel's central location. Visit our Charleston travel guide
Map
194 East Bay Street, Charleston, SC, 29401

What's nearby

  • A wooden boardwalk with a covered pavilion and a lighthouse in the background.
    Waterfront Park
    1 min walk - 0.1 miles
  • An indoor market with tables displaying various items, a large decorative light sculpture, and people browsing.
    Charleston City Market
    2 min walk - 0.1 miles
  • A historic building with ornate green railings and a white car parked in front.
    Dock Street Theater
    4 min walk - 0.3 miles
  • A street lined with colorful buildings, parked cars, and trees.
    Rainbow Row
    4 min walk - 0.3 miles
  • A historic building with arched doorways and columns, surrounded by lush trees and a paved sidewalk.
    College of Charleston
    12 min walk - 0.6 miles

Getting around

  • Charleston Station
    16 min drive
  • Charleston Intl. Airport (CHS)
    25 min drive

Restaurants

  • Fleet Landing Restaurant & Bar
    3 min walk
  • Hyman's Seafood
    8 min walk
  • Azur
    10 min walk
  • Carmella's
    1 min walk
  • Charleston Crab House
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Frequently asked questions

Is The Palmetto Hotel pet-friendly?

Yes, The Palmetto Hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 55 per night.

What time is check-in at The Palmetto Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Palmetto Hotel?

Check-out is at 11:00 AM.

Where is The Palmetto Hotel located?

Located in Charleston Historic District, this hotel is within a 5-minute walk of Charleston City Market and Waterfront Park. College of Charleston and South Carolina Aquarium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Palmetto Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 784 out of 1012 reviews
Rating 8 - Good. 131 out of 1012 reviews
Rating 6 - Okay. 68 out of 1012 reviews
Rating 4 - Poor. 19 out of 1012 reviews
Rating 2 - Terrible. 10 out of 1012 reviews

Reviews

Verified review

10/10 Excellent

Mary Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the Palmetto upon our arrival and right off the bat, loved the amazing location right in the middle of everything… the waterfront, Historic District and French Quarter. The hotel itself is absolutely gorgeous, and so well maintained! We would absolutely recommend and stay there again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring Charleston with the friendliest staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Close to all the restaurants and can walk everywhere. Would stay here again!! Adorable hotel!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! The lobby bar is great fun, the complimentary breakfast delicious, and the staff friendly and helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! The location is absolutely perfect and walkable to so many fantastic restaurants in Charleston. Would highly recommend!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a beautiful hotel and the staff were incredible. The location was ideal to explore the streets of Charleston.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Palmetto Hotel. It was centrally located for all we wanted to see in Charleston.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean hotel. Great breakfast spread. Perfect location. Would definitely stay here again.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, stylish rooms.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Julie

Liked: Staff & service, amenities, property conditions & facilities
Our stay was wonderful. Everyone was very nice. The rooms were comfortable and the bed and pillows were terrific.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome Hotel. The staff were very helpful and the property was pristine. You can walk everywhere and restaurants, bars, and shopping are everywhere. I highly recommend this hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel, room was small but well appointed, could have used a dresser or more closet space. Continental Breakfast in lobby was quite nice. Staff and location very good!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Leo J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional, yet extremely friendly, and always looking to make sure we were comfortable and enjoying our stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attentive staff, clean, great parking (valet), loved our stay
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

elliott

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The lobby is very nice, and the bar is small but also v nice. Location is very good too. We like the hotel aside from two specific issues : we arrived early and checked bags at the front. They called when our room was ready, and I asked they bring our bags to our room. The front desk lady explained that I have to bring the bags up, which was a bit off. Second issue was that the gym they offer is 1.5 miles away. Not terribly practical to go there for a workout and come back to the room. Room was nice itself. Just frustrated w these two things.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Krista

Liked: Cleanliness, amenities, property conditions & facilities
Great location and breakfast! We’d stay there again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very nice boutique hotel located in a convenient area in Charleston. The buffet breakfast was also very good. The lobby and bar area is small but quaint.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Front desk very good Valle when we arrived watched us take out very heavy luggage. The valle when we left was helpful
Stayed 1 night in May 2026
Verified review

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Super location; excellent restaurants literally either just across the street or just up the street! Old slave market (must visit) is very walkable!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located for downtown activities and dining; walking to most places. Valet parking (pricey) is really the only option, because negotiating suitcases on Charleston uneven sidewalks from a garage is a non-starter. We liked the morning breakfast, and the quiet rooms and comfortable bed, but the standard rooms are very small, making it difficult to open 2 suitcases on the floor, and still have walking room. Overall, though, we liked the property, but if we returned, we would need a larger room.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, the service was above and beyond excellent!! Fully recommend this stay!!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend The Palmetto enough! From the moment we arrived to check out it was a five star experience. Friendly staff, excellent amenities, great breakfast. Perfect location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was fantastic, The Bar was well stocked with outstanding bartenders. Best Espresso Martini ever, don’t miss it
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Palmetto!! It was in a great location and the vibe, breakfast, and room was amazing. Would totally go back.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Great room, very friendly staff.
Stayed 3 nights in Jan 2026