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The Palmetto Hotel

4.0 star property
Hotel with free breakfast, steps from Port of Charleston Cruise Terminal

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Photo gallery for The Palmetto Hotel

Lobby
View from property
Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Bar (on property)
Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
194 East Bay Street, Charleston, SC, 29401

What's nearby

  • Port of Charleston Cruise Terminal - 3 min walk - 0.2 miles
  • Charleston City Market - 3 min walk - 0.2 miles
  • Waterfront Park - 3 min walk - 0.2 miles
  • College of Charleston - 11 min walk - 0.6 miles
  • South Carolina Aquarium - 19 min walk - 1.0 mile

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 25 min drive

Restaurants

  • ‪Fleet Landing Restaurant & Bar - ‬3 min walk
  • ‪Henry's On The Market - ‬4 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Church and Union Charleston - ‬2 min walk

About this property

The Palmetto Hotel

Upscale hotel remodeled in 2023 and located near Port of Charleston Cruise Terminal
Near Waterfront Park and Charleston City Market, The Palmetto Hotel provides free English breakfast, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Free bicycle rentals, valet parking (surcharge), and concierge services
  • Luggage storage, smoke-free premises, and an elevator
  • Tour/ticket assistance, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms at The Palmetto Hotel have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

Frequently asked questions

Is The Palmetto Hotel pet-friendly?

Yes, The Palmetto Hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Palmetto Hotel?

Valet parking is available for USD 55 per night.

What time is check-in at The Palmetto Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Palmetto Hotel?

Check-out is at 11:00 AM.

Where is The Palmetto Hotel located?

Located in Charleston Historic District, this hotel is within a 5-minute walk of Port of Charleston Cruise Terminal, Charleston City Market, and Waterfront Park. College of Charleston and South Carolina Aquarium are also within 1 mi (2 km).

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The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 555 out of 697 reviews
Rating 8 - Good. 83 out of 697 reviews
Rating 6 - Okay. 36 out of 697 reviews
Rating 4 - Poor. 14 out of 697 reviews
Rating 2 - Terrible. 9 out of 697 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Liked: Staff & service, property conditions & facilities
Great location and very nice hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic area and hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeannine

Liked: Staff & service, property conditions & facilities
We loved the location and the staff was always friendly and helpful. We will definitely come stay at the Palmetto again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

8/10 Good

Claudette

Liked: Property conditions & facilities
It was lovely. Wonderful shower, comfortable bed. Very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property, good service, perfect location, highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in the heart of historic district of Charleston! Staff are kind and accommodating. Breakfast had many unique offerings to the area-yum!
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every part of this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptionally helpful and friendly. The whole hotel was very clean and welcoming. The breakfast was very good.
Stayed 3 nights in Mar 2025

10/10 Excellent

steve

Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy our stay! The staff is asway attentive to all the guest! Annecia akwayz great all the guests with a wonderful smile. It relax in the evening enjoying after dinner drink right there on ghe property. Steve & Laurie
Stayed 1 night in Mar 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming boutique hotel in the beautiful French Quarter.
Stayed 2 nights in Feb 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Jodianne & the entire staff are beautiful humans❣️
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Cozy Inn
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly accomodating and pleasant to work with. They were all so friendly and helpful, they really make the hotel!
Stayed 4 nights in Mar 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, right in the middle of Charleston’s famous sights. The decor was beautifully done.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was a lovely boutique style and comfortable. The location was very central. The continental breakfast was ok, but expected a little better considering the cost and the coffee was awful. We ended up going next door for coffee most mornings. Most of the staff were friendly and welcoming but not all
Stayed 5 nights in Mar 2025

8/10 Good

Autumn

Liked: Cleanliness, property conditions & facilities
Beautiful place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, nice room. Great location
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent. They were very hospitable and very much Southern charm. The hotel was in the middle of everything Charleston.
Stayed 8 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property . Nice rooms. It’s on the beach!
Stayed 1 night in Mar 2025

4/10 Poor

Alex

Disliked: Property conditions & facilities
We loved location but didn’t love that the electricity went out, there were no options but to go to our car to charge our phones, we never got offered a refund or
Stayed 2 nights in Apr 2025

8/10 Good

perry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice boutique hotel.
Stayed 2 nights in Jan 2025