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The Palmetto Hotel

4.0 star property
English breakfast fuels guests for free bicycle adventures along Charleston's waterfront, with The Palmetto Hotel providing the perfect starting point

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Photo gallery for The Palmetto Hotel

Lobby - The Palmetto Hotel (Charleston)
Penthouse (Redemption) | Dining room - The Palmetto Hotel (Charleston)
Exterior - The Palmetto Hotel (Charleston)
Penthouse (Redemption) | Terrace/patio - The Palmetto Hotel (Charleston)
Bar (on property) - The Palmetto Hotel (Charleston)
The Palmetto Hotel, near Waterfront Park in central Charleston, is praised by travelers. Guests enjoy English breakfast, unwind in the cozy bar, and use in-room WiFi. Complimentary bicycles make city exploration easy, while coworking spaces help balance work and travel.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(86 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(162 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Charleston Historic District, The Palmetto Hotel is in a walkable area in Charleston with great shopping. The area's natural beauty can be seen at Waterfront Park and Shem Creek Park, while South Carolina Aquarium and Patriots Point are popular area attractions. Looking to enjoy an event or a game? See what's going on at North Charleston Coliseum and Performing Arts Center or Credit One Stadium. Guests love the hotel's central location. Visit our Charleston travel guide
Map
194 East Bay Street, Charleston, SC, 29401

What's nearby

  • A wooden boardwalk with a covered pavilion and a lighthouse in the background.
    Waterfront Park
    1 min walk - 0.1 miles
  • An indoor market with tables displaying various items, a large decorative light sculpture, and people browsing.
    Charleston City Market
    3 min walk - 0.2 miles
  • A historic building with ornate green railings and a white car parked in front.
    Dock Street Theater
    4 min walk - 0.3 miles
  • A street lined with colorful buildings, parked cars, and trees.
    Rainbow Row
    4 min walk - 0.3 miles
  • A historic building with arched doorways and columns, surrounded by lush trees and a paved sidewalk.
    College of Charleston
    12 min walk - 0.6 miles

Getting around

  • Charleston Station
    16 min drive
  • Charleston Intl. Airport (CHS)
    25 min drive

Restaurants

  • Fleet Landing Restaurant & Bar
    3 min walk
  • Henry's On The Market
    4 min walk
  • Carmella's
    1 min walk
  • The Vendue
    2 min walk
  • Church and Union
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Frequently asked questions

Is The Palmetto Hotel pet-friendly?

Yes, The Palmetto Hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 55 per night.

What time is check-in at The Palmetto Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Palmetto Hotel?

Check-out is at 11:00 AM.

Where is The Palmetto Hotel located?

Located in Charleston Historic District, this hotel is within a 5-minute walk of Charleston City Market, Port of Charleston, and Waterfront Park. Rainbow Row and College of Charleston are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Palmetto Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 782 out of 1004 reviews
Rating 8 - Good. 126 out of 1004 reviews
Rating 6 - Okay. 63 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a beautiful hotel and the staff were incredible. The location was ideal to explore the streets of Charleston.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean hotel. Great breakfast spread. Perfect location. Would definitely stay here again.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome Hotel. The staff were very helpful and the property was pristine. You can walk everywhere and restaurants, bars, and shopping are everywhere. I highly recommend this hotel.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel, room was small but well appointed, could have used a dresser or more closet space. Continental Breakfast in lobby was quite nice. Staff and location very good!
Stayed 3 nights in May 2026
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, stylish rooms.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attentive staff, clean, great parking (valet), loved our stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very nice boutique hotel located in a convenient area in Charleston. The buffet breakfast was also very good. The lobby and bar area is small but quaint.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Krista

Liked: Cleanliness, amenities, property conditions & facilities
Great location and breakfast! We’d stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend The Palmetto enough! From the moment we arrived to check out it was a five star experience. Friendly staff, excellent amenities, great breakfast. Perfect location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was fantastic, The Bar was well stocked with outstanding bartenders. Best Espresso Martini ever, don’t miss it
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Palmetto!! Right when you walk in the staff greets you and the hotel just smells good! There are always drinks in the lobby- water and sweet tea! The room was exactly as pictured and the staff serviced the room multiple times a day which was very nice! The breakfast was minimal but what you’d expect for a continental breakfast- fruit, grits, pastries, hard boiled eggs, biscuits and gravy, and yogurt parfaits. Would’ve loved to see some bagels and cream cheese or bacon or sausage but we had breakfast at the hotel 3/4 days of our stay so it was good enough to keep coming back! We also had several cocktails at the lobby bar: definitely try their espresso martini it is top notch! Overall we had a lovely stay and would certainly stay there again! Definitely recommend if you are thinking of booking!
Stayed 4 nights in May 2026
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Palmetto!! It was in a great location and the vibe, breakfast, and room was amazing. Would totally go back.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, the service was above and beyond excellent!! Fully recommend this stay!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on a great location. We were greeted with welcome cocktails. Lots You can rent bikes, there's plenty of parking.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! Staff was awesome! They did an excellent job with the decor. Highly recommend!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Great room, very friendly staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, well decorated. Room was clean and staff was very personable and accommodating. Needs upgrades—stains on hallway carpets, rust on showerhead, stain on headboard. Good stay but expensive based on the wear and tear.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great continental breakfast. Good location close to restaurants. Our trip dampened, as elevator was not working. Had to walk up/ down 4 floors.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

daniela

Liked: Cleanliness, staff & service, amenities
Wonderful staff, great location, nice room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kelly

Great staff/breakfast/bar
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our deluxe king room was quite snug. We stayed on the 4th floor and the person above us was stomping so so much. The property is absolutely lovely and the location was ideal- easy walking to lots of wonderful food. I would definitely recommend this hotel- maybe just spring for the superior king.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, well appointed amenities and very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

kathy

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautifully decorated. Room amenities included bath robes and a generous room bar. Lobby has a bar which serves breakfast every morning Great location. Highly recommend
Stayed 1 night in Jan 2026