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Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Lobby sitting area - Holiday Inn Express Hotel & Suites Cross Lanes by IHG (Cross Lanes)
Indoor pool - Holiday Inn Express Hotel & Suites Cross Lanes by IHG (Cross Lanes)
Exterior - Holiday Inn Express Hotel & Suites Cross Lanes by IHG (Cross Lanes)
Free daily buffet breakfast - Holiday Inn Express Hotel & Suites Cross Lanes by IHG (Cross Lanes)
Egyptian cotton sheets, premium bedding, pillowtop beds, desk - Holiday Inn Express Hotel & Suites Cross Lanes by IHG (Cross Lanes)
Located near Mardi Gras Casino, Holiday Inn Express Cross Lanes welcomes guests with an inviting atmosphere. Unwind by the lobby fireplace or swim in the indoor pool. Enjoy a free breakfast buffet and manager's reception, with attentive staff ensuring a great stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Cross Lanes, Holiday Inn Express Hotel & Suites Cross Lanes by IHG is in the city center and near the airport. Southridge Center and Charleston Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dunbar Park and Nitro City Park. Check out an event or a game at Charleston Coliseum & Convention Center, and consider making time for North Charleston Recreation Center, a top attraction not to be missed. Visit our Cross Lanes travel guide
Map
410 New Goff Mountain Road, Cross Lanes, WV, 25313

What's nearby

  • showgirl in red costume
    Mardi Gras Casino
    3 min drive - 1.5 miles
  • Aerial Elevating Up Over Chruch Clocktower and Charleston West Virginia
    Charleston Town Center
    13 min drive - 12.7 miles
  • Regal Nitro
    3 min drive - 1.3 miles
  • Southridge Center
    12 min drive - 10.6 miles
  • Charleston Coliseum & Convention Center
    12 min drive - 12.0 miles

Getting around

  • Charleston Station
    15 min drive
  • Charleston, WV (CRW-Yeager)
    23 min drive

Restaurants

  • McDonald's
    10 min drive
  • McDonald's
    7 min drive
  • McDonald's
    4 min drive
  • Tudor's Biscuit World
    12 min drive
  • Golden Corral
    4 min walk

About this property

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Hotel near Mardi Gras Casino
Located close to Nitro City Park, Holiday Inn Express Hotel & Suites Cross Lanes by IHG provides a free breakfast buffet, a grocery/convenience store, and a free manager's reception. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, coffee/tea in the lobby, and a front-desk safe
  • A 24-hour front desk, free newspapers, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 89 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

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  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Holiday Inn Express Hotel & Suites Cross Lanes by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express Hotel & Suites Cross Lanes by IHG located?

Located in the heart of Cross Lanes, this hotel is 1.6 mi (2.6 km) from Mardi Gras Casino and within 6 mi (10 km) of Dunbar Park and Nitro City Park. Jefferson Park and North Charleston Recreation Center are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites Cross Lanes by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 666 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

david

Liked: Cleanliness
Very nice stay and staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff and a nice comfortable bed with good pillows
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was very friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness
Hotel was fairly new, nice looking inside and out. Rooms were nice, beds comfortable. Breakfast was very nice and host was very friendly and kept area well stocked. Pool was nice. I would highly recommend this hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and breakfast had many options. Staff was attentive.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Markieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, parking substantial and breakfast was decent. The road to the hotel could use some work, but I’m sure that’s on the state to maintain. The pool could be bigger and exercise room more could use more offerings but overall, a good stay. Staff were helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
STAFF IS AMAZING!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed only for a night while passing through WV. Clean rooms, friendly staff and great breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast - fresh. Attendant very friendly. Vanity in bathroom with vessel sink - too high forshorter person to use. Need a stool- haha.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Candy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms that have been recently remodeled. Front desk staff were very nice! The pool is actually HEATED which is super nice and doesn’t close till 11
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Denise

The breakfast buffet was great!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Farina Conchita

Liked: Cleanliness, property conditions & facilities
The room and the entire hotel was very clean and inviting. Complimentary bottle waters and coffee were available. Overall good place to stay while in the city.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! Very fresh and tasty! Hotel very clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was nice. Staff was helpful and friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, shower pressure strong and hot, loved the extras..coffee, shampoo and conditioner, extra sheets and blankets, etc. Breakfast was phenomenal and attendant working was wonderful and deserves a raise. Very friendly, helpful, and a hardworking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean, breakfast crew was above and beyond. Friendliest Ivebeen around in a long time. Will definitely stay here again. Great job
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable beds, convenient to restaurants
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
The staff was exceptional! Very welcoming. The hotel was clean as well as my room.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff member who checked us in was great. They also allowed us to park our uhaul in a safe area which we were extremely grateful for
Stayed 1 night in Oct 2025
Verified

8/10 Good

Charise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff clean rooms gokd breakfast too!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and spacious rooms. Very clean and very good beds, the breakfast was phenomenal and very friendly staff. Highly recommend!!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Lyudmyla

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, comfortable beds, good breakfast
Stayed 1 night in Mar 2025