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Holiday Inn Express Charleston-Civic Center by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

A modern coffee bar with espresso machines, a coffee station, and a sign promoting coffee. - Holiday Inn Express Charleston-Civic Center by IHG (Charleston)
A vending area with a Coca-Cola Zero fridge, a Twix chocolate dispenser, and a variety of snacks and drinks. - Holiday Inn Express Charleston-Civic Center by IHG (Charleston)
A modern lobby with a reception desk, seating area, and a colorful wall decoration. - Holiday Inn Express Charleston-Civic Center by IHG (Charleston)
A modern gym with treadmills, elliptical machines, and free weights. - Holiday Inn Express Charleston-Civic Center by IHG (Charleston)
A hotel room with a bed, a desk, a chair, a TV, and a window with a view. - Holiday Inn Express Charleston-Civic Center by IHG (Charleston)
At Holiday Inn Express Charleston-Civic Center by IHG, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Ground Floor

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room, 1 King Bed, Ground Floor

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

A modern bathroom with a white sink, toilet, and shower.

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room

9.0 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a flat-screen TV, a window with a city view, and a wall-mounted heater.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(123 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

A hotel room with two beds, a desk, a chair, a television, and a framed artwork on the wall.

Standard Room, 2 Queen Beds, Ground Floor

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Downtown Charleston, a neighborhood in Charleston, Holiday Inn Express Charleston-Civic Center by IHG is near the airport and near a train station. Coonskin Golf Course and Coonskin Driving Range are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Wallace Hartman Nature Preserve and Haddad Riverfront Park. Heritage Towers and Clay Center for the Arts and Sciences are also worth visiting. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Charleston travel guide
Map
100 Civic Center Drive, Charleston, WV, 25301

What's nearby

  • A cityscape with a prominent dome-shaped building, likely a capitol, under a partly cloudy sky.
    Haddad Riverfront Park
    8 min walk - 0.4 miles
  • A cityscape with a prominent clock tower, a mix of modern and historic buildings, and a clear road.
    Charleston Town Center
    8 min walk - 0.5 miles
  • Charleston Coliseum & Convention Center
    2 min walk - 0.1 miles
  • Clay Center for the Arts and Sciences
    17 min walk - 0.9 miles
  • GoMart Ballpark
    3 min drive - 1.1 miles

Getting around

  • Charleston Station
    3 min drive
  • Charleston, WV (CRW-Yeager)
    11 min drive

Restaurants

  • Chili's Grill & Bar
    9 min walk
  • Starbucks
    2 min walk
  • Fife Street Brewing
    12 min walk
  • Mea Cuppa
    12 min walk
  • Wendy's
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Charleston-Civic Center by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 10 per day.

What time is check-in at Holiday Inn Express Charleston-Civic Center by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Charleston-Civic Center by IHG?

Check-out is at noon.

Where is Holiday Inn Express Charleston-Civic Center by IHG located?

Located in Downtown Charleston, this hotel is within a 5-minute walk of Charleston Coliseum & Convention Center and Laidley Court Shopping Center. Haddad Riverfront Park and Heritage Towers are also within 10 minutes. Charleston Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Charleston-Civic Center by IHG Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 679 out of 1212 reviews
Rating 8 - Good. 300 out of 1212 reviews
Rating 6 - Okay. 128 out of 1212 reviews
Rating 4 - Poor. 59 out of 1212 reviews
Rating 2 - Terrible. 46 out of 1212 reviews

Reviews

Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot for an overnight and breakfast on your trip.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed at staff was amazing
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great staff to work with
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, and the hotel was very clean! We would recommend this hotel for anyone in the area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Joycelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to restaurants and downtown Charleston.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

mahmood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best help us greatly
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super comfortable, breakfast was good and staff was very friendly!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Short walk to downtown!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

mahmood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helped us No charge for parking
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good with a lot of choices. The staff was very friendly and an accommodating. The people in a room next to us were very loud late in the evening so we asked if we could switch rooms. They were great and immediately moved us to a quiet corner room. Really appreciated that.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

D. Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay. The room was very clean and the bed was comfortable. the breakfast was very good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique just everything was clean, prepared and in time!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and friendly staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and easy access for stopping off point.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk was helpful and attended to all needs. Breakfast was great the lady that attended to that did a great job.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Jeremy

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Breakfast was very good and the staff was excellent. First room floor was very wet and room smelled musty. Moved to another room and the floor was slightly damp, but the room didn’t smell. It was fine for one night.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Zsofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy very kind and helpful, breakfast very good, the room is clean. Everything good, thank you! ❤️
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was helpful. The parking lot felt sketchy with people hanging out or driving around looking at the parked cars.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, breakfast was good, surprised there wasn't a pool at this location though. The hotel staff was very nice and the property was clean and it was very quiet, I would stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lining

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, spacious clean room, comfortable bedding, only issue air-conditioning noise.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and well maintained. The staff was welcoming and friendly during the check in. The room was comfortable and clean. Breakfast was very good. We had overall an excellent experience
Stayed 1 night in Jun 2026
Verified review

8/10 Good

John

Liked: Cleanliness
The stay was fine, but the breakfast is always good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Walt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was great! I felt safe as a solo traveler and stayed an entire week! They had plenty of supplies and the room was spacious, clean, and cozy. I would stay here again!
Stayed 5 nights in May 2026