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Holiday Inn Express Charleston-Kanawha City by IHG

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Charleston-Kanawha City by IHG

Restaurant
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Room amenity
Located near Cabin Creek Quilts, Holiday Inn Express Charleston-Kanawha City offers a practical base for visitors. Guests enjoy continental breakfast, a fitness center, indoor pool, and complimentary WiFi and newspapers.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Transfer Shower, Non Smoking (Communications)

Room amenity

Suite, 1 King Bed, Transfer Shower, Non Smoking (Communications)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
107 Alex Ln, Charleston, WV, 25304

What's nearby

  • West Virginia State Museum - 6 min drive - 4.5 miles
  • West Virginia State Capitol Building - 6 min drive - 4.5 miles
  • University of Charleston - 8 min drive - 4.3 miles
  • Charleston Town Center - 8 min drive - 6.5 miles
  • Charleston Coliseum & Convention Center - 8 min drive - 6.7 miles

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 13 min drive

Restaurants

  • ‪China Buffet - ‬16 min walk
  • ‪Cracker Barrel - ‬16 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Cookout Burgers - ‬2 min drive
  • ‪Shell - ‬4 min drive

About this property

Holiday Inn Express Charleston-Kanawha City by IHG

Hotel near University of Charleston
Located close to Cabin Creek Quilts, Holiday Inn Express Charleston-Kanawha City by IHG provides free continental breakfast, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • An elevator, smoke-free premises, and a vending machine
  • A front-desk safe, a 24-hour front desk, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 67 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 1,105 reviews
Holiday Inn Express Charleston-Civic Center by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 5 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charleston South
Holiday Inn Express Hotel Charleston South
Holiday Inn Express Charleston South Hotel
Holiday Inn Express Charleston-Kanawha City Hotel
Charleston Holiday Inn
Holiday Inn Charleston
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Express Charleston (Us 17 And i-526)

Frequently asked questions

Does Holiday Inn Express Charleston-Kanawha City by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 5 AM–11 PM.

Is Holiday Inn Express Charleston-Kanawha City by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Charleston-Kanawha City by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Charleston-Kanawha City by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Holiday Inn Express Charleston-Kanawha City by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Charleston-Kanawha City by IHG located?

Located in Kanawha City, this hotel is within 6 mi (10 km) of Cabin Creek Quilts, University of Charleston, and West Virginia State Capitol Building. West Virginia State Museum and GoMart Ballpark are also within 6 mi (10 km).

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Holiday Inn Express Charleston-Kanawha City by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 235 out of 596 reviews
Rating 8 - Good. 167 out of 596 reviews
Rating 6 - Okay. 97 out of 596 reviews
Rating 4 - Poor. 57 out of 596 reviews
Rating 2 - Terrible. 40 out of 596 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was the best part of our vacation.
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean bed was comfortable front desk was very friendly.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location near highway, gas stations close by nice bed and pillows
Stayed 1 night in Jul 2025

8/10 Good

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Jun 2025

4/10 Poor

Bobbie Jo

Disliked: Cleanliness, property conditions & facilities
Short staffed, dirty rooms
Clean under the pull out!!!
Stayed 1 night in Aug 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative i have is the chemical smell from the pool. Other than that it was great
Stayed 2 nights in Aug 2025

6/10 Okay

Antonio

Good overall
Stayed 1 night in Jun 2025

2/10 Terrible

Sangam

Disliked: Amenities, property conditions & facilities
Front desk was nice! We were locked in our room for 20 minutes when we walked in because the door handle was broken. Bath tub was moldy. Pool was closed. Breakfast was cold.
Stayed 1 night in Jul 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because it was one of the few in the area that had a room that would accommodate 6 people (my wife and I and 4 small kids). The room felt very unfinished and neglected. There was a picture missing from the wall, a hole in the door, and cobwebs on the lamp. It did not feel like we were in a hotel but like we were in a room that was built inside a warehouse. Even the lights flickered after they had been on for around 30 seconds. Even though I booked ahead on Expedia the check-in process was extremely slow and it was not a busy time (we arrived around 12:30am). The breakfast was decent and that area was clean and modern.
Dirty lamp
Holes on door
Another hole on bathroom door
Dirty door handle
Stayed 1 night in Aug 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its near the highway but the sound of it isnt to loud, staff is excellent and responsive to any needs you have, the rooms where very clean on arrival and pool area was clean. Overall was a great stay.
Stayed 2 nights in Feb 2025

2/10 Terrible

Douglas

Disliked: Cleanliness, property conditions & facilities
I would never recommend or stay there again. Trucks Jake-braking all night long on 77/64 Interstate. Bugs are everywhere! Beetles in the bathroom! Fruit flies and ants everywhere in dining room for breakfast! I would never recommend anyone stay here again!
Stayed 1 night in Jun 2025

8/10 Good

Kelley

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Boarded up restaurants in the area. Texas Roadhouse and another steak house just up the road were boarded up. Some of the rooms in the back of the hotel over look the underside of a freeway overpass with graffiti that looked like it was frequented by homeless or druggies. I never felt unsafe though. The pool was closed and the pancake maker was broken. Both of which were advertised but unavailable and this angered another family staying there. We didn't care, though. I left behind in our room a sound machine that nobody seemed to be able to find even though nobody stayed in the room after us. Staff were very friendly but all the little things add up and I wouldn't go back.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and amazing breakfast options
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access off interstate…plenty nearby to eat, get gas, convenience stores, etc..
Stayed 1 night in Nov 2024

2/10 Terrible

John

Disliked: Cleanliness, amenities
Room smells bad
Stayed 1 night in Jun 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
For an affordable hotel it was very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, very clean and comfortable bed!
Stayed 1 night in Dec 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Sep 2023

4/10 Poor

Joel

Disliked: Amenities, property conditions & facilities
Property was poorly kept. Breakfast was cold and the location appears to be unsafe
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice, rooms were clean and hot breakfast in the morning was great!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay!

It's a great place to stay with family. The breakfast is exceptional. Newly renovated. Friendly staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Crystal

I called on Sunday to confirm my reservation for fear of traveling 4 hours and the room not being booked. I was assured it was booked. When I showed up today, they told me they were overbooked and I had no room and it wasn’t their fault. Then told me they had the wrong number on file. Both the hotels fault and Expedia in my opinion.
Stayed 1 night in May 2025

6/10 Okay

Josh

Liked: Cleanliness

Not bad

Support was great, lacks employees which resulted in long wait times to get help with issues.
Stayed 2 nights in Mar 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overnight stay. Pool was very nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Jordy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, people were friendly, pool was very nice
Stayed 1 night in Dec 2023