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The Capitol Hotel

2.5 star property
Hotel with free breakfast, steps from Clay Center for the Arts and Sciences

Choose dates to view prices

Photo gallery for The Capitol Hotel

Individually furnished, desk, laptop workspace, iron/ironing board
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Reception
Basic Double Room, 2 Queen Beds | Individually furnished, desk, laptop workspace, iron/ironing board
Exterior
Best Western Charleston offers a convenient base near Haddad Riverfront Park. Guests enjoy a continental breakfast, a fitness gym, and a seasonal pool. Nearby attractions include the Clay Center. Visitors appreciate the attentive staff.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Single Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Single Room, 1 King Bed, Roll-in Shower

Individually furnished, desk, laptop workspace, iron/ironing board

Basic Single Room, 1 King Bed, Roll-in Shower

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | Individually furnished, desk, laptop workspace, iron/ironing board

Basic Double Room, 2 Queen Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Map
1000 Washington St E, Charleston, WV, 25301

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.2 miles
  • Charleston Town Center - 9 min walk - 0.5 miles
  • Charleston Coliseum & Convention Center - 14 min walk - 0.8 miles
  • West Virginia State Capitol Building - 2 min drive - 1.7 miles
  • University of Charleston - 4 min drive - 2.4 miles

Getting around

  • Charleston Station - 12 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • ‪Fife Street Brewing - ‬7 min walk
  • ‪Mea Cuppa - ‬5 min walk
  • ‪Soho's - ‬5 min walk
  • ‪Ristorante Abruzzi - ‬7 min walk
  • ‪Adelphia Sports Bar & Grille - ‬7 min walk

About this property

The Capitol Hotel

Hotel near Clay Center for the Arts and Sciences
Located close to Charleston Town Center and Haddad Riverfront Park, The Capitol Hotel provides free continental breakfast, a gym, and a business center. Stay connected with free WiFi in public areas.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Smoke-free premises, luggage storage, and outdoor furniture
  • A front-desk safe, a 24-hour front desk, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 136 individually furnished rooms include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs and WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LED TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay (for stays between 31 December - 01 January)

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston

Frequently asked questions

Does The Capitol Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is The Capitol Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Capitol Hotel?

Self parking is free at this property.

What time is check-in at The Capitol Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Capitol Hotel?

Check-out is at noon.

Where is The Capitol Hotel located?

Located in Downtown Charleston, this hotel is within a 15-minute walk of Clay Center for the Arts and Sciences, Charleston Town Center, and Haddad Riverfront Park. Charleston Coliseum & Convention Center and West Virginia State Capitol Building are also within 2 mi (3 km). Charleston Station is 12 minutes by foot.

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The Capitol Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 234 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 198 out of 1003 reviews
Rating 4 - Poor. 170 out of 1003 reviews
Rating 2 - Terrible. 152 out of 1003 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Chanay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, ale were worried about the area when getting off the freeway. Everything was fine during our stay and the breakfast (even though it was at the neighboring hotel) was good!
Stayed 1 night in Aug 2025

6/10 Okay

Sucora

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Stay

The hotel was nice the pool and gym was closed and we had to switch rooms due to a bug problem other than that the staff was nice and funny and it was quite comforting
Stayed 2 nights in Jun 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 1 night in Mar 2025

8/10 Good

Brittney

Liked: Staff & service, room comfort
Found an open package of men’s hair treatment under the bench in the room. Homeless people fighting in the parking lot. Altogether, the hotel was pretty clean though, staff was really nice, and it was very close to downtown
Stayed 2 nights in May 2025

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Very nice recently remodeled Room was very clean
Stayed 1 night in Aug 2022

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The personnel were so friendly and so helpful that it made our visit a joy.
Stayed 5 nights in Jan 2024

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were patient, kind and helpful
Stayed 1 night in Oct 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean rooms.
Stayed 1 night in Feb 2024

6/10 Okay

Nichole

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I believe the property is still fixing up the hotel as it was formally Best Westrrn…still need to work on the elevator because it looked condemned…there was homeless people outside the hotel and they need to work on security on controlling how they let the homeless people come up to the door…felt a little unsafe…the room was nice and the customer arrive was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Erica

Liked: Amenities, property conditions & facilities
Very nice room and bathroom. Not a lot of breakfast options but plenty of restaurants around the hotel.
Stayed 2 nights in Apr 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Amenities
With this hotel, you get what you pay for. It is an older hotel, so there are some expected shortcomings. They are in the process of renovating but there is a long way to go before it is completed. Pros: price, location, updated and clean rooms, friendly staff, free parking, free wifi. Cons: outside is in very poor condition, only one working elevator and it working is a stretch, hallways are hot and humid, housekeeping left bags of trash and dirty sheets from multiple rooms in the hallway overnight, their website says free breakfast but there was none and we was told to go to the hotel next door for breakfast. Not a terrible stay for the price but be aware of why the price is cheap.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After being put up on the Quality Inn in Charleston, West Virginia for two nights by my company..I was glad to be out of that crappy hotel and into this CLEAN and updated hotel with comfortbale beds and pillows and clean soft towels.
Stayed 1 night in Sep 2022

4/10 Poor

Penny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean but hotel itself needs major upgrades. Only 1 working elevator. Staff was courteous and pleasant.
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though under construction, this hotel still made accommodations for you. Very nice that they are remodeling since many hotels are not.
Stayed 1 night in Jul 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The Breakfast was ok. Didn't have much to choose from
Stayed 1 night in Apr 2024

6/10 Okay

Todd

Liked: Staff & service
The staff was great. The property needs some major updates and it appears that is in the works. Room was clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Sachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and great price. the only gripe would be the cleanliness of the bathtub: it wasn't horrible, but it wasn't spotless. a little soap grime that was unpleasant after a long flight and needing a hot bath to soak in.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was great except the small ancient elevators
Stayed 1 night in Mar 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was excellent except the parking lot which had dead trees, weeds in walkways and uncut grass. For very little money, you make a much better first impression.
Stayed 1 night in Sep 2024

2/10 Terrible

Edward

Liked: Staff & service
Disliked: Cleanliness, amenities
Arrived at the Charleston Tower hotel to find it completely empty. A sign on the door said the hotel was shut down for renovations and that our reservation would be honored next door at the Quality Inn. We received no prior email, call, or text from either the hotel or Expedia informing us about the situation!!! The staff at Quality Inn were friendly and efficient but the parking lot was unsecured and adjacent to a homeless mission. When leaving the next morning, there were numerous homeless people in the area as well as a few that had set up temporary overnight shelter in the parking lot of the hotel!!! It was not like this the previous afternoon when we were checking in. We didn’t have any problems but this issue certainly needed to be mentioned. On top of that, there were never any cars or workers present at the Charleston Tower hotel which leads me to believe that there are no renovations taking place either!
Stayed 1 night in Jul 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
We were going to a showing at the Clay Center and it was so convenient to stay there. Only a three minute walk. They do need some kind of mat or something in the bathtub for safety.
Stayed 1 night in Sep 2023

6/10 Okay

Thomas

Liked: Amenities
Good location. Average condition of property and room. Needs attention and more effort on cleaning.
Stayed 1 night in Mar 2023

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