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Novotel Charleroi Centre

4.0 star property
Multilingual staff welcome travelers to this urban retreat where local flavors shine on the menu and city attractions wait just steps from the door

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Photo gallery for Novotel Charleroi Centre

Fountain - Novotel Charleroi Centre (Charleroi)
Bar (on property) - Novotel Charleroi Centre (Charleroi)
Superior Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, blackout drapes, soundproofing - Novotel Charleroi Centre (Charleroi)
Meeting facility - Novotel Charleroi Centre (Charleroi)
Reception - Novotel Charleroi Centre (Charleroi)
Novotel Charleroi Centre sits in the heart of the city center, combining comfort with convenience. Travelers can enjoy a meal at the GourmetBar, relax on the city-view terrace, or browse shops at the on-site mall without ever leaving the property.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Minibar, in-room safe, blackout drapes, soundproofing

Family Room, 2 Double Beds

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, blackout drapes, soundproofing

Superior Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, blackout drapes, soundproofing

Superior Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed

Minibar, in-room safe, blackout drapes, soundproofing

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Charleroi City Center, a neighborhood in Charleroi, Novotel Charleroi Centre is in a shopping district. The area's natural beauty can be seen at Le Bois du Cazier and Dyle, while Museum of Photography and Maison de l'Imprimerie are cultural highlights. European Flight Simulator and Tramway Historique Lobes-Thuin et Musee are also worth visiting.
Visit our Charleroi travel guideOpens in a new window
Map
Place Verte 17, Charleroi, 6000

What's nearby

  • Rive Gauche - 1 min walk - 0.1 miles
  • Place du Manège - 6 min walk - 0.4 miles
  • City Hall of Charleroi - 6 min walk - 0.4 miles
  • Musee des Beaux-Arts - 7 min walk - 0.4 miles
  • Charleroi Expo Congres - 10 min walk - 0.6 miles

Getting around

  • Charleroi-West Station - 6 min walk
  • Charleroi (CRL-Brussels South Charleroi) - 8 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Novotel Charleroi Centre - ‬2 min walk
  • ‪CHAR Le ROY - ‬2 min walk
  • ‪Gourmet Bar Novotel - ‬2 min walk
  • ‪Le Royal - ‬1 min walk

About this property

Novotel Charleroi Centre

Upscale hotel located in Charleroi City Center
At Novotel Charleroi Centre, you can look forward to a free grocery shopping service, a terrace, and a shopping mall on site. Be sure to enjoy a meal at GourmetBar, the on-site brasserie. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A front-desk safe, concierge services, and an elevator
  • Meeting rooms, barbecue grills, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 123 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and showers
  • Electric kettles, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 17 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GourmetBar

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 102-cm flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 21 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.54 per person, per night. This tax does not apply to children under 18 years of age.
  • Administrative fee: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 17 per day (in/out privileges)
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 21 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Charleroi Centre Hotel
Novotel Charleroi Hotel
Novotel Charleroi Centre Hotel
Novotel Charleroi Centre Charleroi
Novotel Charleroi Centre Hotel Charleroi

Frequently asked questions

Is Novotel Charleroi Centre pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 17 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 17 per day.

What time is check-in at Novotel Charleroi Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Charleroi Centre?

Check-out is at noon.

Where is Novotel Charleroi Centre located?

Located in Charleroi City Center, this hotel is within a 10-minute walk of Rive Gauche, City Hall of Charleroi, and Belfry. Church of St. Christopher and Place Charles II are also within 10 minutes. Charleroi-West Station is 6 minutes by foot and Charleroi-South Station is 9 minutes.

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Reviews

Novotel Charleroi Centre Reviews

8.4

Very Good

9.0

Cleanliness

7.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 228 out of 493 reviews
Rating 8 - Good. 181 out of 493 reviews
Rating 6 - Okay. 47 out of 493 reviews
Rating 4 - Poor. 23 out of 493 reviews
Rating 2 - Terrible. 14 out of 493 reviews

Reviews

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, wonderful rooms, very clean and close to the train station
Stayed 1 night in Sep 2025

10/10 Excellent

GORAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central station convenient for transfer to CRL Airport if you have early flight,
Stayed 1 night in Sep 2025

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, friendly reception staff. Clean rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Yoones

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast, good location, close to airport
Stayed 1 night in Oct 2023

8/10 Good

Melissa

Liked: Staff & service, property conditions & facilities, room comfort
Perfect, easy for public transport
Stayed 2 nights in Jun 2025

8/10 Good

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good one night stay in Charleroi

Hotel is well situated next to a shopping centre in the best part of Charleroi. Comfortable hotel with friendly and welcoming staff. Good sized room - only drawback being that bathroom facilities are in bedroom (basin is open-plan & would have preferred more privacy). We enjoyed a nice meal in the restaurant and breakfast was plentiful.
Stayed 1 night in May 2025

10/10 Excellent

Shinichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was friendly. The room was pretty dark.
Stayed 1 night in Jul 2025

6/10 Okay

Tomas

Liked: Cleanliness
Perfect location in between traveling with the shopping mall attached to the hotel and lots of dining options around the area
Stayed 1 night in Jul 2023

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Nice modern rooms in a central location
Stayed 1 night in Mar 2024

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean modern hotel and a very very good breakfast. Beds to our taste, firm snd with selecrion of pillows.

8/10 Good

M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice restaurant. Central location .
Stayed 1 night in Mar 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, clean and convenient.
Stayed 1 night in Dec 2023

10/10 Excellent

Yvonne

Liked: Staff & service, room comfort

Great hotel

Great hotel we moved on the last night to a room with a bath thank you to the manager for arranging this. Rooms very comfortable stains in the corridor carpets should be addressed and the seating in the bedrooms also need stream cleaned
Our last night
Stayed 5 nights in Oct 2024

10/10 Excellent

Trifon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very nice hotel, comfortable and quiet.
Stayed 1 night in Aug 2023

10/10 Excellent

Bisala Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position, close to gare central from where you can reach the airport easily. Close to shopping centre and different restaurants. Hotel clean with big room.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay in Novotel Charleroi, bright and spacious rooms with great showers. Bed was very comfortable. Only issue I had was the speed of check in with only one member of staff working and a queue of 6/7 guests, not a big issue overall. Fantastic stay.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nicer than most chains I've stayed in. Right next to a shopping mall, so parking is available and there are numerous shops and things to do. The cost of breakfast is exorbitant, but there are quite a few cafés/boulangeries in the area that deliciously solve that particular problem. Overall, would recommed.
Stayed 1 night in Jan 2024

10/10 Excellent

Barad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grat value for money in Charloei

Great hotel. was upgraded to a suite. very good breakfast and nice staff. have no bed thing. its just up of the mall can park in the mall. good price.\Charloei itself is not the nicest city but if you are there this is the place to stay
Stayed 1 night in Sep 2023

6/10 Okay

Carl

Liked: Staff & service, room comfort

Passing through

My wife, our 8-month-old daughter, our dog, and I stayed at the hotel for one night while traveling through the area. The streets surrounding the hotel felt a bit dodgy, as there were quite a few people who appeared to be under the influence of substances. Unfortunately, the hotel restaurant was booked for a private event, so my family and I had to go out and look for food. However, we managed to find a very nice restaurant further down the street. The hotel room had a nice view and all the basic necessities one could ask for. There was a bit of mold in the bathroom, and the walls could use a fresh coat of paint. The beds, sheets, and towels were clean and fresh, but overall, the hotel felt like it could use a bit of extra attention and care. The staff were very friendly throughout our stay, from check-in to breakfast. The breakfast offered all the standard items one would expect—it was nice, though nothing extraordinary.
Stayed 1 night in Jun 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. The breakfast was pratically the same every day and some items missing from day to day (serving spoons, fruit...). Nice staff and decentbproperty. Fitness room rudimentary and without natural light.
Stayed 8 nights in Nov 2023

6/10 Okay

Mark

Liked: Cleanliness, amenities
Hotel itself is OK - similar to other Novotels I have stayed in. Area around hotel rather grim. Several defunct shops and restaurants. Not the fault of the hotel. Need a good street plan to find hotel unless somebody gives you directions. If you consult Google maps print out the detailed directions if you can. Unless your smartphone can direct you.
Stayed 1 night in May 2024

6/10 Okay

Liz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A bit deceptive, room not as described

We paid for a superior double room but did not get as shown in the photos for that exact room - only one chair and no recliner, no work desk, just a small table. When we arrived it was not immediately obvious where the car park was - hubby went up to find out where - wasn’t tokd everything. Was told B6 parking spot - when we drove in there was only 2 left and both were disabled parks. We drove into one till we found out more info. The guy at reception was not friendly with his response - said we could park anywhere - he could’ve said that at the start! Unfortunately this parking is for Novotel and anyone else, so it took ages to drive around looking for an empty space! We had a coffee maker but paper cups to put it in - really???? So we used the bigger and better bathroom cups. Come on Novotel - how hard is it to supply a good coffee cup? Bed comfort was so so, shower was good, bathroom very nice, shopping centre in same building a bonus. Doubt that we’d book this hotel again, let alone come to this boring town.
Just a table, not desk as per photo for this room
Room without extra chair/recliner.
Stayed 1 night in Aug 2023

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Novotel good standard. Easy parking, van charge the car if needed. Nice welcome with clear instructions. Room and bathroom clean. Just a bit dark, not enough light. Breakfast good.
Stayed 1 night in Oct 2025

4/10 Poor

Daniel

Disliked: Property conditions & facilities
Not a 4 star hotel, it was a very basic budget hotel. Especially in the rooms. The lobby and restaurant looked 4 star quality but nothing else.
Stayed 1 night in Jul 2025

8/10 Good

Brian

Liked: Staff & service
Rooms and hallways seemed a bit worn out
Stayed 1 night in Sep 2025