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Novotel Charleroi Centre

4.0 star property
Hotel in Charleroi with a fitness center and a 24-hour front desk

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Photo gallery for Novotel Charleroi Centre

Fountain
Minibar, in-room safe, blackout drapes, soundproofing
Meeting facility
Restaurant
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Minibar, in-room safe, blackout drapes, soundproofing

Family Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed

Minibar, in-room safe, blackout drapes, soundproofing

Executive Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, blackout drapes, soundproofing

Superior Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, blackout drapes, soundproofing

Superior Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - twin
Blackout drapes/curtains
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Place Verte 17, Charleroi, 6000

What's nearby

  • Rive Gauche - 1 min walk - 0.0 miles
  • Place du Manège - 6 min walk - 0.4 miles
  • City Hall of Charleroi - 6 min walk - 0.4 miles
  • Stade du Pays de Charleloi - 16 min walk - 0.9 miles
  • Spiroudome - 4 min drive - 1.3 miles

Getting around

  • Charleroi-West Station - 6 min walk
  • Charleroi (CRL-Brussels South Charleroi) - 8 min drive

Restaurants

  • ‪Novotel Charleroi Centre - ‬1 min walk
  • ‪Häagen-Dazs - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Gourmet Bar Novotel Charleroi Centre - ‬1 min walk
  • ‪Le Pain Quotidien Charleroi - ‬1 min walk

About this property

Novotel Charleroi Centre

Upscale hotel located in Charleroi City Center
At Novotel Charleroi Centre, you can look forward to a free grocery shopping service, a terrace, and a shopping mall on site. Be sure to enjoy a meal at GourmetBar, the on-site brasserie. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and concierge services
  • A TV in the lobby, luggage storage, and meeting rooms
  • Barbecue grills, an elevator, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 123 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and showers
  • Electric kettles, daily housekeeping, and phones

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 15 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GourmetBar

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 102-cm flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 21 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 21 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Charleroi Centre Hotel
Novotel Charleroi Hotel
Novotel Charleroi Centre Hotel
Novotel Charleroi Centre Charleroi
Novotel Charleroi Centre Hotel Charleroi

Frequently asked questions

Is Novotel Charleroi Centre pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 17 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Charleroi Centre?

Self parking is available for EUR 15 per day.

What time is check-in at Novotel Charleroi Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Charleroi Centre?

Check-out is at noon.

Where is Novotel Charleroi Centre located?

Located in Charleroi City Center, this hotel is within a 10-minute walk of Rive Gauche, City Hall of Charleroi, and Belfry. Church of St. Christopher and Place Charles II are also within 10 minutes. Charleroi-West Station is 6 minutes by foot and Charleroi-South Station is 9 minutes.

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Novotel Charleroi Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 406 reviews
Rating 8 - Good. 153 out of 406 reviews
Rating 6 - Okay. 43 out of 406 reviews
Rating 4 - Poor. 12 out of 406 reviews
Rating 2 - Terrible. 9 out of 406 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

It was a nice experience, breakfast was great
Stayed 4 nights in Jan 2025

10/10

good breakfast, good location, close to airport
Stayed 1 night in Oct 2023

8/10

Dirty walls and found chewed gum next to the sink in the bathroom.
Stayed 1 night in Feb 2025

6/10

Perfect location in between traveling with the shopping mall attached to the hotel and lots of dining options around the area
Stayed 1 night in Jul 2023

10/10

Great hotel we moved on the last night to a room with a bath thank you to the manager for arranging this. Rooms very comfortable stains in the corridor carpets should be addressed and the seating in the bedrooms also need stream cleaned
Our last night
Stayed 5 nights in Oct 2024

8/10

Nice modern rooms in a central location
Stayed 1 night in Mar 2024

8/10

Nice clean modern hotel and a very very good breakfast. Beds to our taste, firm snd with selecrion of pillows.

10/10

Good position, close to gare central from where you can reach the airport easily. Close to shopping centre and different restaurants. Hotel clean with big room.
Stayed 1 night in Aug 2024

8/10

Clean room, nice restaurant. Central location .
Stayed 1 night in Mar 2024

10/10

Very modern clean hotel

4/10

The check-in was good - the receptionist very welcomming and nice. But the room was discusting - very dirty and smelled of old sweat and the carpet had so many stains on it (and the furniture) and the shower cabin dirty. Very uncomfortable - at least the sheets seemed clean but the pillow and duvet had a discusting smell.
Stayed 1 night in Dec 2024

10/10

Central, clean and convenient.
Stayed 1 night in Dec 2023

10/10

Ideal hotel to visit Charleroi. Great service, very friendly staff, clean and comfortabel room (familyroom with two children) and a nice breakfast. I recommend this hotel! We had a great visit!
Stayed 1 night in Jul 2023

10/10

Very nice hotel, comfortable and quiet.
Stayed 1 night in Aug 2023

10/10

The room was spacious and well laid out, breakfast was very good, I enjoyed boiling my own eggs. The staff were helpful. Parking was easy.
Stayed 1 night in Jun 2023

10/10

Very nice hotel in the Charleroi city center. Most restaurants closed by 7 or 8pm, and was difficult to find many solid dining options. Not an easy city to navigate without a car.
Stayed 3 nights in May 2024

10/10

Had a problem with the booking and was resolved very quickly. Great central location
Stayed 1 night in Aug 2022

10/10

Had a fantastic stay in Novotel Charleroi, bright and spacious rooms with great showers. Bed was very comfortable. Only issue I had was the speed of check in with only one member of staff working and a queue of 6/7 guests, not a big issue overall. Fantastic stay.
Stayed 1 night in Sep 2023

8/10

Nice staff
Stayed 1 night in Oct 2022

8/10

The hotel was nicer than most chains I've stayed in. Right next to a shopping mall, so parking is available and there are numerous shops and things to do. The cost of breakfast is exorbitant, but there are quite a few cafés/boulangeries in the area that deliciously solve that particular problem. Overall, would recommed.
Stayed 1 night in Jan 2024

4/10

Badly organised and poorly staffed.
Stayed 1 night in Sep 2024

6/10

This room was described as superior room,we found the room was basic nothing superior about it,there was no dressing table just small table beside sitting chairs,not even iron or iron board in room. Looking on to anunkept area at back of hotel.
Stayed 4 nights in Jun 2024

10/10

Great hotel. was upgraded to a suite. very good breakfast and nice staff. have no bed thing. its just up of the mall can park in the mall. good price.\Charloei itself is not the nicest city but if you are there this is the place to stay
Stayed 1 night in Sep 2023

8/10

The hotel was excellent, in the city center. What was not so excellent, is that our car was broken into and stolen from shortly after our arrival at Charleroi, even though it was in the Q-Park (not affiliated with Novotel). We had not researched Charleroi before coming there, so we didn't know that it is known for its level of crime and beggars. When I went to move my car to a safer location, I noticed unsavory people squatting inside the garage.
Stayed 1 night in Jul 2024

8/10

Good hotel. The breakfast was pratically the same every day and some items missing from day to day (serving spoons, fruit...). Nice staff and decentbproperty. Fitness room rudimentary and without natural light.
Stayed 8 nights in Nov 2023