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Tru by Hilton Chapecó

2.5 star property

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Photo gallery for Tru by Hilton Chapecó

A modern reception area with a circular desk, bright lighting, and colorful seating. - Tru by Hilton Chapecó (Chapecó)
Dining - Tru by Hilton Chapecó (Chapecó)
A modern hotel building with a distinctive blue and yellow patterned facade, multiple floors, and a visible "tru by Hilton" sign on the top. - Tru by Hilton Chapecó (Chapecó)
A modern hotel room with a wooden desk, a chair, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a wardrobe with a mirror. - Tru by Hilton Chapecó (Chapecó)
A modern lounge area with seating arrangements, including red chairs, green sofas, and yellow couches. There are tables and a hanging chair. - Tru by Hilton Chapecó (Chapecó)
Located close to Hospital Unimed and Colonel Bertaso Square, Tru by Hilton Chapecó provides a free breakfast buffet and a 24-hour gym. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Casal - 1 Cama Queen

A modern hotel room with a bed, a desk, and a colorful wall art piece.

Standard Casal - 1 Cama Queen

9.8 out of 10
Exceptional
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin - 2 Camas Solteiro

A hotel room with two beds, a desk, and a chair. There is a colorful wall art piece above the beds and a modern light fixture on the wall.

Standard Twin - 2 Camas Solteiro

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard PcD - 1 Cama Queen

A modern hotel room with a large bed, a desk, and a chair.

Standard PcD - 1 Cama Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

A modern hotel room with a large bed, a desk, and a chair.

Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Double Standard PcD Triple - 1 Queen Bed and 1 Single Bed

In-room safe, desk, laptop workspace, WiFi (free)

Double Standard PcD Triple - 1 Queen Bed and 1 Single Bed

  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Standard PcD - 1 Queen Bed

In-room safe, desk, laptop workspace, WiFi (free)

Standard PcD - 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Chapeco Centro, a neighborhood in Chapecó, is home to Tru by Hilton Chapecó. Colonel Bertaso Square and Monumento o Desbravador are notable landmarks, and the area's natural beauty can be seen at Palmital Park. Check out an event or a game at Condá Arena, and consider making time for Plínio Arlindo de Nes Culture and Events Center, a top attraction not to be missed. Visit our Chapecó travel guide
Map
Avenida Porto Alegre 837, Chapecó, SC, 89802-131

What's nearby

  • Colonel Bertaso Square
    14 min walk - 0.8 miles
  • Santo Antonio Cathedral
    14 min walk - 0.8 miles
  • Marista São Francisco College
    18 min walk - 1.0 mile
  • Condá Arena
    20 min walk - 1.1 miles
  • Plínio Arlindo de Nes Culture and Events Center
    2 min drive - 1.1 miles

Getting around

  • Chapeco (XAP)
    21 min drive

Restaurants

  • Bets Snooker Bar
    6 min walk
  • Celeiro Superitália
    6 min walk
  • Amora café
    1 min walk
  • Maria Teresa Restaurante
    4 min walk
  • Restaurante Kilo Grill
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (BRL 10 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Renovated entire property - April 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 10 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Tru by Hilton Chapecó pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for BRL 10 per day. Limited spots are available.

What time is check-in at Tru by Hilton Chapecó?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Chapecó?

Check-out is at noon.

Where is Tru by Hilton Chapecó located?

Located in Chapeco Centro, this hotel is within a 15-minute walk of Hospital Unimed and Colonel Bertaso Square. Santo Antonio Cathedral and Marista São Francisco College are also within 1 mi (2 km).

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Reviews

Tru by Hilton Chapecó Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 185 out of 248 reviews
Rating 8 - Good. 44 out of 248 reviews
Rating 6 - Okay. 10 out of 248 reviews
Rating 4 - Poor. 4 out of 248 reviews
Rating 2 - Terrible. 5 out of 248 reviews

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

João Marcos

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Saumya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo impecável, Recomendo.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo..
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Maycon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem novo, quarto ótimo, banheiro está de parabéns também pela higiene e cuidado. Café da manhã deixa um pouco a desejar mas não foge do padrão deste tipo de hotel. Para viagens rápidas recomendo.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel moderno, porém quando chegamos o vaso sanitário estava entupido, mas foi logo reparado. Café da manhã poderia ser servido em local mais reservado, a reposição de alimentos é demorada.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mario Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização, excelente custo-benefício. Atendimento de qualidade, bom café-da-manhã, quartos amplos e confortáveis
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Marita

Disliked: Cleanliness, staff & service
Quarto meio sujo, cama muito mal arrumada Café da manhã ok, só não estava pronto no horário que dizia estar
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amei o hotel, tudo muito bom. Só a academia que poderia ter equipamentos e ser um pouco maior.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Wellington Robert Jesus

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hospedagem muito boa, limpo e bem organizado. Tem pontos a melhorar: a Tv não é smart sem streamings disponíveis para logar nossas contas. Precisei de informações e não tinha nenhum informativo nem com os ramais para falar com a recepção, não fui informado no momento do check-in. Os atendentes foram cordiais mas pouco conseguiram responder minhas dúvidas.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Sérgio

Disliked: Cleanliness, staff & service, property conditions & facilities
Atendimento horrível, atendentes mal treinadas, nem sabem de comunicar. hóspede chega de viagem cansado, hotel com baixa taxa de ocupação e não se permite o check-in um minuto antes do horário. Falta de empatia, diferente de muitos hotéis em que me hóspede. Café da manhã modesto. Mesas do café com sinais de uso da noite anterior. Pia com vazamento. Tv que só pega os piores canais e sem aplicativos. Não se pode acessar youtube, neflix, nada. Péssimo custo benefício.
Stayed 1 night in Mar 2026
Verified

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto muito bom. Equipe atenciosa, localização muito boa
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Marcelo

Liked: Staff & service, amenities, property conditions & facilities
Estacionamento com preço justo. Hotel novo, instalações imperdíveis. Bom atendimento, boa localização. Café da manhã bem servido, mas poderia ter mais variedade de frutas. Uma pena que só vende água em lata que custa R$8,00, poderia vender garrafas e com preço melhor. Hotel altamente recomendável.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

DANIEL P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente! Parabéns!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ana Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente custo benefício!! Hotel muito bom em vários aspectos!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rosilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalações novas, muito confortáveis. Cama e roupa de cama bons, chuveiro bom. Café da manhã excelente. Pessoal muito educado e prestativo. Cheguei tarde e fiquei sem estacionamento. Tive que deixar o carro na rua. Recomendo bastante.
Stayed 1 night in Mar 2026
Verified

8/10 Good

reynaldo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A entrada da garagem é difícil e perigosa pois está numa Av.de auto trafego. Recepcionistas mau treinadas não fornece as informações basicas.Ex senha do Wi-Fi por escrito,se tem restaurante, academia,piscina, as camas são muito estreitas,o box é minusculo e ainda para piorar tem uma prateleira na parede errada.O hotel é muito silencioso e o café da manha é muito bom
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jucineide

Liked: Cleanliness, staff & service, property conditions & facilities
Estacionamento coberto no local , talvez carro "baixo" raspe na rampa de acesso. Recepção muito bom o atendimento! Café excelente! Realmente me surpreendeu
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carla

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Quarto muito bom, talvez um pouco apertado. Era um duplo e eu estava sozinha, então não me afetou. Achei a cuba da pia pequena e o box mal planejado pois vaza água para fora. Acho que poderia ter uma piscina ou jacuzzi para relaxar no final do dia. Achei a recepcionista um pouco mal preparada pois minha amiga que estava em outro quarto quis confirmar no check-in se o quarto era para Não fumante e ela respondeu que não sabia. Sou bastante detalhista mas certamente voltaria a me hospedar no hotel. Achei falta da água cortesia para membros Hilton Honors, não havia e a recepcionista nem sabia do que se tratava. E eu imaginei que fosse praxe em todos hotéis da rede, independente de ser Hilton, Hampton inn, ou no caso Tru by Hilton.
Lobby
Corredor com carpete limpo
Parcial do banheiro
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opção no centro de Chapecó, com instalações novas e extremamente confortáveis, inclusive com isolamento acústico nas janelas. Atendimento cordial de toda a equipe, além de um bom café da manhã! O estacionamento tem poucas vagas e exige atenção nas manobras.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

albano

Liked: Cleanliness, staff & service, property conditions & facilities
Ambiente acolhedor, café da manhã muito bom,
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel era excelente , tudo novo e muito organizado
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel surpreendeu pela praticidade, simpatia dos funcionários e serviços.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ANA PAULA ROSSI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bem apertada, com uma taxa de 10,00
Stayed 1 night in Mar 2026