Vacations Close To Chaparro Ranch

I was charged a pet fee for my service dog. Because my disability wasn’t obvious I suppose he thought I was faking. I wasn’t going to discuss my diagnosis at the counter with a line of people waiting behind us. (Though he went to the ADA website and recited the info to me and everyone else waiting in line) Since I had already paid for the room through hotels.com, reimbursement was not an option. I work out of town and stay in different hotels around Texas and Louisiana, usually a few nights per week. This is the first hotel that has ever done this. My husband asked if we could check our 8 ft ladder. The hotel could not accommodate. Our key kept having issues locking us out. The staff’s explanation was that sometimes they work and sometimes they don’t. Then there were roaches in the bathroom. This will be the first hotel we’ll put on a do not return list!!

Room wasn't as nice as I hoped for. Probably would consider another hotel or better room.

The apartment was wonderful. We will definitely stay here again.

Staff were so kind and helpful and the property is beautiful