La Joya del Lago

Property class: 3

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Photo gallery for La Joya del Lago

A bar area with shelves of bottles, a TV mounted on the wall, and tables set for dining. - La Joya del Lago (Chapala)
A building with a covered outdoor seating area, a paved walkway, and a variety of plants. - La Joya del Lago (Chapala)
A spacious living area with a black leather sofa, a stone fountain, and potted plants. - La Joya del Lago (Chapala)
A swimming pool with clear blue water, surrounded by palm trees and lounge chairs. - La Joya del Lago (Chapala)
An outdoor patio with a pool, covered seating area, and a bar. - La Joya del Lago (Chapala)
A terrace, a garden, and a playground are just a few of the amenities provided at La Joya del Lago. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a restaurant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Kitchen

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Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Traditional Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Apartment, 2 Bedrooms

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Standard Room (Two beds)

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

About the neighborhood

Chapala is home to La Joya del Lago. Chapala Handicrafts Market and Laguna Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Chapala and San Juan Cosala Boardwalk. Visit our Ajijic travel guide
Map
Río Zula, Río Zula, Ajijic, Chapala, Jalisco, 45920

What's nearby

  • A wooden balcony with a view of a calm lake and mountains in the background.
    Monte Coxala Spa
    22 min drive - 5.7 miles
  • Chapala Handicrafts Market
    9 min walk - 0.5 miles
  • Ajijic Malecón
    12 min walk - 0.7 miles
  • Church of Ajijic
    4 min drive - 1.5 miles
  • Chapala Malecon
    17 min drive - 6.4 miles

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    46 min drive

Restaurants

  • Brew House By Corazón de Malta
    6 min walk
  • Mariscos Don Petter
    10 min walk
  • Smoke House
    9 min walk
  • Cenaduria Memo
    17 min walk
  • Lago cafe & cocina
    19 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • A restaurant

Things to do

  • 2 outdoor pools
  • Playground

Family friendly

  • 2 outdoor pools
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 500 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Does La Joya del Lago have a pool?

Yes, this property has 2 outdoor pools.

Is La Joya del Lago pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of MXN 500 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at La Joya del Lago?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at La Joya del Lago?

Check-out is at noon.

Where is La Joya del Lago located?

Situated in Chapala, this hotel is within a 10-minute walk of Lake Chapala and Chapala Handicrafts Market. Ajijic Malecón and Church of Ajijic are also within 1 mi (2 km).

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Reviews

La Joya del Lago Reviews

7.2

Good

7.2

Cleanliness

7.0

Amenities

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 31 out of 102 reviews
Rating 8 - Good. 25 out of 102 reviews
Rating 6 - Okay. 24 out of 102 reviews
Rating 4 - Poor. 12 out of 102 reviews
Rating 2 - Terrible. 10 out of 102 reviews

Reviews

Verified review

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds with awesome views. Nice restaurant on site
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place easy to find ckose to restaurants
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the hotel. The staff and people go above and beyond.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

María

Liked: Property conditions & facilities, room comfort

Nice hotel

The place is nice , but need more attention on the cleaning , because is in town it is to much dust .
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gardens are beautiful and the restaurant is very good. Swimming pool is large, although missing many tiles.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little gem, slightly off the beaten path

Way better than expected. Some of the reviews mentioned the upkeep and I actually thought it was in pretty good shape. It had character and beautiful architecture, and the pool was also very nice. The room wasn't ready when we arrived at 17:30 but they were able to rectify that within about 15 minutes.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Peter

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property location and D’Shanti restaurant was beautiful. The building and especially the pool needs repairs and maintenance. The pool was cloudy with hundreds of tiles missing. The building has deferred maintenance. With a bit of attention this is a beautiful property.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Alisia

Liked: Cleanliness
Disliked: Property conditions & facilities
I like the property because it has a serene feel to it and it's quiet the property is older it definitely needs upgrades from new screens to shades the beds are old and firm the bedding smells old as well the best thing about the property was the night guard Mr Zacharias he went above and beyond to assist me when the internet went down the two ladies that were in receptionist did not even make an attempt to correct the situation neither did the manager he was nowhere to be found the two nights I was there and on the third day I left he still didn't reach out I reached out to him because the internet was down. I'm only giving the place a three star because of the friendly gentleman.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lot of reviews talked about a sewage smell. Well, I had that room. They were very good about getting rid of the smell that day, and it did not come back. I was there for 6 days and 5 nights. They never came to clean the room, even when I asked on the third day. I never received clean towels when I asked for them, also, on the third day. I ended up washing them myself in the free laundry room in the basement. Other than that, the staff were helpful despite the language barrier. Having a night watchman there was comforting, and he was very helpful. The other guests were friendly, and I got invited to their "Happy Hour" on the gazebo. I would probably go back because of the price, but knowing now that I will be treated as a tenant and not a guest.
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

SALVADOR

Liked: Cleanliness
Disliked: Amenities
Agua fria
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Tom

Liked: Staff & service, property conditions & facilities
Nice pool and restaurant on site
Stayed 9 nights in Nov 2024
Verified review

6/10 Okay

redvers

This is not a full service hotel, so if you are expecting fresh daily change of linens, etc., this would not be your best choice.
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Donna

Disliked: Staff & service

Beautiful grounds

I loved the setting at the Capital O. We had a 2 bedroom suite, pet friendly room and it was wonderful! I did buy my own broom to clean as no one offered to do that. The restaurant across the garden was excellent and the area convenient to everything Ajijic..
Stayed 9 nights in Jul 2025
Verified review

8/10 Good

ZIYI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

jesus

Liked: Cleanliness, amenities
It's nice place but need some mines
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Frank

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water Super noisy No blankets
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Stephen

Liked: Amenities
It is a 3 star standard
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

John

Did I leave my drivers license there?
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Alicia

😂
Stayed 1 night in Dec 2024
Verified review

8/10 Good

javier

Liked: Cleanliness, property conditions & facilities
I like the place overall wat I didn't like they should have new soaps and new shampoos at all times
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Patricio

Disliked: Cleanliness
Bathroom and shower were dirty.
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

GUSTAVO

Disliked: Staff & service
Normal
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities
Never received toilet paper or any kind of room service
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Samuel

Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. If you’re just looking for a cheap place to sleep then I recommend the property. But I found a bar soap and a used bottle of shampoo in the shower from the previous guests. Also there was no A .C. Or hot water in the shower. Also the mosquitos were bad, we got bit all night. They were coming in through the restroom vent.
Stayed 1 night in Sep 2024