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Auberge du Jeu de Paume

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Auberge du Jeu de Paume

Exterior
Courtyard
Reception
Premium Room, Park View | View from room
Premium Suite | Premium bedding, in-room safe, desk, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking available
  • Spa
  • Gym

Room options

View all photos for Premium Room, Park View

Premium Room, Park View | View from room

Premium Room, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Designer toiletries
Hair dryer
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite

Premium Suite | Premium bedding, in-room safe, desk, soundproofing

Premium Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Designer toiletries
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, soundproofing

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Designer toiletries
Hair dryer
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Designer toiletries
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
4 Rue du Connetable, Chantilly, Oise, 60500

What's nearby

  • Musée Vivant du Cheval - 3 min walk - 0.2 miles
  • Château de Chantilly - 10 min walk - 0.6 miles
  • Chantilly Racecourse - 14 min walk - 0.8 miles
  • Dolce Chantilly Golf Club - 7 min drive - 3.2 miles
  • Parc Astérix - 19 min drive - 8.7 miles

Getting around

  • Chantilly-Gouvieux Station - 8 min drive
  • Chantilly La Borne-Blanche Station - 14 min drive
  • Paris Charles de Gaulle Airport (CDG) - 33 min drive

Restaurants

  • ‪Histoire 2 - ‬18 min walk
  • ‪Le Bouchon Gourmand - ‬2 min walk
  • ‪Dame Juliette - ‬5 min walk
  • ‪L'Etrier - ‬1 min walk
  • ‪La Prego - ‬7 min walk

About this property

Auberge du Jeu de Paume

Luxury hotel near Château de Chantilly
Located close to Musée Vivant du Cheval and Dolce Chantilly Golf Club, Auberge du Jeu de Paume provides an adjacent golf course, a terrace, and a coffee shop/cafe. Treat yourself to a massage, a body scrub, or a facial at Spa VALMONT, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and French cuisine. Free in-room WiFi is available to all guests, along with a garden and a library.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Babysitting (surcharge), an elevator, and luggage storage
  • 8 meeting rooms, a banquet hall, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 92 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Arabic, Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)
  • Secured, covered valet parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 27 for adults and EUR 13.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • La Table du Connetable
  • Le Jardin d Hiver

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 8 meeting rooms
  • Conference space

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 17 and up, and test must have been administered no more than 72 hours prior to check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 55 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 13.5 for children
  • Self parking fee: EUR 20 per day
  • Covered valet parking fee: EUR 20 per day
  • Pet fee: EUR 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the spa from 8-10 AM and 8-11 PM, and must be accompanied by an adult.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Auberge Jeu Paume
Auberge Jeu Paume Chantilly
Auberge Jeu Paume Hotel
Auberge Jeu Paume Hotel Chantilly
Auberge du Jeu de Paume Hotel
Auberge du Jeu de Paume Chantilly
Auberge du Jeu de Paume Hotel Chantilly

Frequently asked questions

Does Auberge du Jeu de Paume have a pool?

Yes, this property has an indoor pool.

Is Auberge du Jeu de Paume pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 55 per pet, per night. Service animals are exempt from fees.

How much is parking at Auberge du Jeu de Paume?

Self parking is available for EUR 20 per day. Valet parking is available for EUR 20 per day.

What time is check-in at Auberge du Jeu de Paume?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Auberge du Jeu de Paume?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Auberge du Jeu de Paume located?

Situated in the historical district, this luxury hotel is within a 15-minute walk of Musée Vivant du Cheval and Château de Chantilly. Dolce Chantilly Golf Club and Castle Pontarme are also within 6 mi (10 km). Chantilly-Gouvieux Station is 22 minutes by foot.

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Auberge du Jeu de Paume Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 229 reviews
Rating 8 - Good. 49 out of 229 reviews
Rating 6 - Okay. 12 out of 229 reviews
Rating 4 - Poor. 4 out of 229 reviews
Rating 2 - Terrible. 2 out of 229 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After four days in Paris it was dreamy to take a quick 25 min train ride to Chantilly and stay here. My fiance and I got engaged the night before we stayed here & it was so special to celebrate it here. The staff was great, the room was clean and beautifully decorated. I loved the pool and sauna as well, it was nice how late the pool and sauna were open too (10pm).
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel we love it!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay. Beautiful hotel and lovely helpful staff.
Stayed 1 night in May 2024

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous quaint Hôtel comfortable bed and lovely size room , felt very luxurious , good bar food and friendly bar staff too
Stayed 1 night in Oct 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location for visiting the Chateau, the riding stables and the town. All are an easily walkable distance. We ate in both the hotel restaurants and enjoyed our meals and the service immensely. We look forward to returning.
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Amazing……..Everyone was excellent.
Stayed 1 night in May 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms well proportioned & very comfortable. Spa facilities great.
Stayed 1 night in Jun 2023

10/10 Excellent

Xueman

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellent- the room is spacious and beautiful decorated. The spa facilities are super. I did a massage at the Spa by Chustelle, which I enjoyed very much.
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service. Great location.
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in on a very early flight and were at the Auberge by 8am. Though the rooms were of course not ready, the staff was very accommodating, allowing us to sit for breakfast (which was excellent and high quality). We had dinner in the bistro there the first night and the food was some of the best we had in France during our visit. An excellent hotel to stay at when visiting Chantilly!
Stayed 2 nights in Sep 2023

8/10 Good

vimal

Liked: Cleanliness, property conditions & facilities, room comfort

Let down by some of the service

Great place, front desk staff were grumpy.So were the restaurant staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay , a lovely walkable little town with a stunning castle , we came after Paris for a little down time . The staff went above and beyond in every way to make us feel welcome , especially as Americans . Special shoutout to Ramy the concierge , and Eduard the fabulous sommelier. We so enjoyed our delicious dinner in the brasserie the first night , we decided to splurge and sit at the chefs table at the gastronomy restaurant the 2nd night for a 7 course tasting menu and it was an evening we will never forget! Incredible food and wine . We also enjoyed the quiet and spacious room , the pool and the buffet breakfast . A terrific stay !! Highly recommended!
Stayed 2 nights in May 2024

8/10 Good

Dr Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well overpriced

Nice place in a very cute location, well overpriced, and petty that they also charge extra for breakfast
Stayed 2 nights in Aug 2023

8/10 Good

Sanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place - good food, nice bar

This is a beautiful hotel with beautiful surroundings. Great service, food and drinks. The only negative i can say is that our room on 1st floor facing the street was quite noisy. You can hear the cars. If that bothers you, you should upgrade to a park view room.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely country manor

A very young, friendly and helpful staff although sometimes the message fell through the cracks. Just minor things. Breakfast was quite pricey and not as great as we expected for the price. Lovely large rooms and just adjacent to the chateau so very convenient. Nearby nice restaurants. Pool is heated and sauna and steam were great! Definitely a beautiful property. We also appreciated that we were able to modify our stay to leave early to care for a sick family member.
Stayed 6 nights in Jan 2024

2/10 Terrible

Jacquelyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not worth the money and don’t ask for a taxi.

Not recommending this hotel as service was disappointing and the room was ok - particularly considering the price / brand. My main issue is that I asked the desk to call me a taxi for the airport but instead they booked me the hotel car. They never informed me of this and they never provided a rate (not even on my final bill) and only found out about this when they charged my credit card after I left. Had I known this was a hotel car / been a told of the rate at any point I would never have taken the car (it’s an appalling 195 euros for a 30 minute ride vs a taxi which is 70). When I finally got a hold of someone at the hotel and they explained the charge (3 days after check out), they acknowledged that this was their error but said since I took the car there was nothing they would do. Perhaps an ok respond or a 2-star hotel but pretty poor service for a ‘5*’. Additionally the room stunk of cigarettes.
Stayed 1 night in Oct 2024

4/10 Poor

Dianne

Disliked: Staff & service, property conditions & facilities
Have stayed in many R&C properties before. This Hotel accommodates large groups in hotel guest spaces so very disruptive to have dinner (smoking proximity to eating area). Hard sell to upgrade at check-in for one night only stay. Bedding dated with cheap lumpy pillows for Relais et Chateau property. Air unsatisfactory . Very disappointing.
Stayed 1 night in Jun 2023

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mariama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karim

Stayed 1 night in Jan 2025

8/10 Good

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Dårlig sevice

Dårlig service ringe info
Stayed 4 nights in Dec 2024

8/10 Good

SABRINA

Liked: Cleanliness, staff & service, amenities
Séjour bien dans l’ensemble ! Point négatif pas d’eau chaude dans la chambre et petit déjeuné un peu mouvementé quand il y a du monde. Le reste rien à dire le personnel est très sympa et bienveillant.
Stayed 3 nights in Dec 2024