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Serenissima Boutique Hotel

Property class: 5 and above

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Photo gallery for Serenissima Boutique Hotel

A cozy living room with a stone wall, a white sofa, a wooden coffee table, and a bookshelf. - Serenissima Boutique Hotel (Chania)
A hotel entrance with a stone facade, arched doorways, and potted plants. - Serenissima Boutique Hotel (Chania)
A modern kitchen with a stone archway, a bar area, and a seating area with a sofa and chairs. - Serenissima Boutique Hotel (Chania)
A staircase with wrought iron railings leading to a room labeled "ROOMS". - Serenissima Boutique Hotel (Chania)
A dining area with a long wooden table, white upholstered chairs, and a stone wall backdrop. - Serenissima Boutique Hotel (Chania)
Near Old Venetian Harbor and Nea Chora Beach, Serenissima Boutique Hotel provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Adventurous travelers may like the cycling at this hotel. The on-site Mediterranean cuisine fine-dining restaurant, Serenissima Restaurant, offers breakfast and dinner. In addition to a hair salon and a library, guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

A bedroom with a bed, bedside lamp, and a view of the bathroom.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A bathroom with a shower, a towel rack, and a bed with a blanket and pillow.

Superior Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A bedroom with a stone wall, wooden beams, a bed with white linens, a red hat, and a desk with a chair.

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Suite, 1 King Bed with Sofa bed

A table with two vases of white flowers and a keychain.

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet

View all photos for Superior Suite, 1 King Bed with Sofa bed , Porch

A bedroom with a stone wall, wooden beams, a bed, a desk, and a chair.

Superior Suite, 1 King Bed with Sofa bed , Porch

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace

A bedroom with a stone wall, wooden beams, a TV, a bedside table, and a window.

Superior Suite, 1 King Bed with Sofa bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located near the beach, Serenissima Boutique Hotel is in Old Town Chania neighborhood and is connected to a shopping center. Old Venetian Harbor and Port of Souda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nea Chora Beach and Golden Beach. Maritime Museum of Crete and Greek National Football Museum are also worth visiting. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with horse riding and skydiving. Visit our Chania travel guide
Map
Skoufon 4, Chania, Crete Island, 73131

What's nearby

  • A coastal walkway with a tall lighthouse, a stone wall, and a body of water.
    Old Venetian Harbor
    1 min walk - 0.1 miles
  • A cobblestone street with outdoor seating, a red fire hydrant, and a maritime museum sign.
    Maritime Museum of Crete
    2 min walk - 0.1 miles
  • A coastal lighthouse with a stone wall and a clear sky.
    Chania Lighthouse
    3 min walk - 0.2 miles
  • A historic building with a clock, palm trees, and a blue banner.
    Chania Central Market
    5 min walk - 0.3 miles
  • Municipal Art Gallery of Chania
    3 min walk - 0.2 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ)
    32 min drive

Restaurants

  • Starbucks
    2 min walk
  • Remezzo
    2 min walk
  • Άρωμα
    3 min walk
  • Συντριβανι Cafe
    2 min walk
  • Galileo Cafe
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Serenissima Restaurant

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 23 to May 31:
  • One of the dining venues
  • Bar/Lounge

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 9 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: EUR 32 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Serenissima Boutique Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 9 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking?

There is free parking nearby.

What time is check-in at Serenissima Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Serenissima Boutique Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Serenissima Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 32 per vehicle applies.

Where is Serenissima Boutique Hotel located?

Located in Old Town Chania, this luxury hotel is within a 15-minute walk of Old Venetian Harbor and Nea Chora Beach. Etz Hayyim Synagogue and Franciscan Monastery of Aghios Fragkiskos are just steps away.

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Reviews

Serenissima Boutique Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 147 out of 161 reviews
Rating 8 - Good. 11 out of 161 reviews
Rating 6 - Okay. 2 out of 161 reviews
Rating 4 - Poor. 0 out of 161 reviews
Rating 2 - Terrible. 1 out of 161 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property ideally located for exploring the old town. On arrival it was a short walk from the taxi through the pedestrian streets but a member of staff was waiting to guide us and assist with the bags. It was October and the main restaurant was only open for breakfast but there are plenty of restaurants very nearby.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely property l. Great staff, super clean. Breakfast was varied, fresh and tasty with a wide selection. Prime location but still very quiet.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Breakfast was very good and we really enjoyed the property! We will def be visiting again!!!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in very convenient location close, but not too close to the old town. Loved the aesthetics and amenities as well as very helpful and friendly staff. Highly recommend this hotel.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet charming hotel close to the more chaotic harbour area. Spacious rooms, nice service.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the heart of the old town, we were very happy with the large room with mezzanine bedroom and private terrace as well as a smart tv (not that we watched much) was great to connect to for music/news etc in the evenings. Service at the breakfast was always very good as was the food. For the money everything was spot on and would highly recommend this hotel!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel on the pedestrianised area of Chania in a very central location just behind the waterfront - convenient for a multitude of restaurants and bars - with very knowledgeable and extremely helpful staff
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Breakfast in the morning was a plus too! The staff was so nice and welcoming and the room was absolutely perfect. Highly recommend!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing boutique hotel located in the heart of the old town, but on a quiet street. Staff is very friendly and helpful. Breakfast was delicious.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable, although the mattress and pillows were extremely hard for my taste. The lady on the staff who assisted us—I unfortunately forgot her name—was exceptional: very friendly, helpful, and welcoming. The hotel is also pet-friendly, which we greatly appreciated, and the breakfast was excellent. The main issue was that our room was on the third floor and there is no elevator. Going up and down meant climbing close to 100 steps each time, several times a day. This was exhausting and, in my opinion, is something the hotel should address or find a solution for, especially for older guests or anyone with mobility limitations. That said, if you are comfortable with the stairs, Serenissima is an excellent place to stay. It has a great location, wonderful staff, excellent breakfast, clean accommodations, and the added benefit of being pet-friendly.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3-night stay in Chania Old Town

A beautiful boutique hotel, perfectly located for exploring Chania and close to the harbour. We stayed in a standard room (no 1) which was very clean and comfortable but not spacious. The a la carte breakfast was fantastic - the best hotel breakfast ever!
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay

A lovely hotel right in the centre of Chania’s old town. We had a really nice stay and fantastic breakfasts throughout the trip. Note that I have a lot of allergies and they were catered for. So thank you very much. The only thing was that our room had one window which looked out onto the courtyard. Meaning if you had the blind open you didn’t get any privacy. I’d suggest a netted curtain here so that you can have both privacy and daylight. Otherwise a lovely trip with very accommodating staff.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serenissima is situated in the heart of the old town. There is no car traffic in the area, so the hotel staff has to meet your taxi at a prearranged spot and lead you to the hotel. The hotel is an old Venetian/Ottoman house that has been nicely converted. The room we had was large, clean and nice. The staff is always helpful and the breakfast is good. The one criticism is that there is no handrail along the top flight of steps going to the top floor. I'd strongly recommend asking the hotel staff to help you with your luggage.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel! The room was beautiful - made me wish we’d planned more downtime just to enjoy it. The staff were so kind and went out of their way to be helpful and accommodating. A perfect stay!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning boutique hotel. Wonderful Staff! Exceptional breakfast. A perfect 10!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was everything we were hoping for and more. I highly recommend this place if traveling to Crete.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great charming hotel
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Beautiful hotel!
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Absolutely lovely beautiful room reception area lovely open courtyard for breakfast very central but yet quiet
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, service, and location!
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in beautiful a city !

Superb stay, great location and a very Nice staff🙌
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, fantastic breakfast! Highly recommend. Only issue is parking because old town Chania is not accessible by car, so you have to find parking about a 1/2 mile away and walk. Still worth it, just be prepared for the parking spot hunt. (We found parking garage, and paid about 25€ a day)
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Center of all to see. By the port.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The stay at this hotel was wonderful. The staff were extremely friendly and provided everything upon request. We loved our room.
Stayed 3 nights in Jul 2025