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Kydon, The Heart City Hotel

4.0 star property
Hotel with a restaurant, steps from Agora

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Photo gallery for Kydon, The Heart City Hotel

Lobby
Front of property - evening/night
Bar (on property)
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, City View (Square View)

Books

Junior Suite, City View (Square View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, City View (Old Town View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Old Town View)

Iron/ironing board

Superior Room, City View (Old Town View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite, City View (Square View)

Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, City View (Square View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • City view
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, City View (Old Town View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Comfort Room

Premium bedding, pillowtop beds, in-room safe, desk

Comfort Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134

What's nearby

  • Agora - 2 min walk - 0.1 miles
  • Chania Central Market - 2 min walk - 0.1 miles
  • Old Venetian Harbor - 5 min walk - 0.3 miles
  • Chania Lighthouse - 10 min walk - 0.6 miles
  • Nea Chora Beach - 15 min walk - 0.9 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 14 min drive

Restaurants

  • ‪KROSS Coffee Works - ‬3 min walk
  • ‪Θεατρο - ‬2 min walk
  • ‪Γρηγόρης - ‬1 min walk
  • ‪Amphora - ‬1 min walk
  • ‪Delish - ‬3 min walk

About this property

Kydon, The Heart City Hotel

Upscale hotel near Agora
Located close to Old Venetian Harbor and Chania Lighthouse, Kydon, The Heart City Hotel provides a terrace, a library, and dry cleaning/laundry services. The on-site Mediterranean cuisine restaurant, Square, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
Additional perks include:
  • Free bicycle rentals, valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a porter/bellhop
  • 2 meeting rooms, a computer station, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 112 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Free toiletries and hair dryers
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 12 per day)
  • Uncovered valet parking on site (EUR 12 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agora
  • Square

Things to do

  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Elevator (26 inch wide door)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1968
  • Communal living room
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 12 per day
  • Uncovered valet parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1042K014A0129900

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kydon
Kydon Hotel
Kydon Hotel Khania
Kydon Khania
Kydon Heart City Hotel Chania
Kydon Heart City Hotel
Kydon Heart City Chania
Kydon Heart City
Kydon, The Heart City
Kydon, The Heart City Hotel Hotel
Kydon, The Heart City Hotel Chania
Kydon, The Heart City Hotel Hotel Chania

Frequently asked questions

Is Kydon, The Heart City Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kydon, The Heart City Hotel?

Self parking is available for EUR 12 per day. Valet parking is available for EUR 12 per day.

What time is check-in at Kydon, The Heart City Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Kydon, The Heart City Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Kydon, The Heart City Hotel located?

Located in Chania Town, this hotel is within a 10-minute walk of Agora and Old Venetian Harbor. Nea Chora Beach and Chania Lighthouse are also within 1 mi (2 km).

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Kydon, The Heart City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 429 out of 596 reviews
Rating 8 - Good. 139 out of 596 reviews
Rating 6 - Okay. 21 out of 596 reviews
Rating 4 - Poor. 4 out of 596 reviews
Rating 2 - Terrible. 3 out of 596 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Very nice hotel in a great location! Staff was very hospitable!
Stayed 2 nights in Jun 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities
I enjoyed that the hotel was close to everything
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is perfectly located. Easily walkable to the harbor and the numerous nearby shops and restaurants. Room was very spacious too. The front desk also gave us free drink vouchers upon check in which was great.
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The percect location! Right in the middle of everything, everything was walkable. I would come back and stay here again without hesitation.
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The location was walkable to the Old Town, port and many restaurants. Staff were very helpful. Parking was made easy. Balcony was a nice feature.
Stayed 3 nights in May 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely friendly and go above and beyond. Rooms where always spotless and our belongings respected. Hired a car from the hotel which we were neverous about but the hotel sorted everything. Location is spot on for an easy walk to everywhere. Would highly recommend
Stayed 7 nights in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with the family and super hospitable staff. Would definitely stay here again and recommend to friends/ family.
Stayed 3 nights in Jun 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the city. Everything you need is I walking distance.
Stayed 2 nights in Feb 2025

8/10 Good

Maryam

Liked: Staff & service
Disliked: Cleanliness
Overall a good hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel to stay at! The staff are excellent and very friendly! The location is perfect - lots of restaurants nearby and shopping! Would highly recommend this hotel!
Stayed 2 nights in Sep 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent hotel and location!
Stayed 3 nights in Aug 2023

10/10 Excellent

kook sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with private parking. Awesome breakfast and friendly staff
Stayed 4 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay. I really enjoyed the breakfast buffet and room service food. The breakfast was a huge selection of foods and drinks.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, best breakfast of our whole trip! Loved the rooms. This was our best stop. Parking is tricky but the hotel took care of our car and parking it. Thank you!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a really perfect hotel. Central to everything.
Stayed 3 nights in Sep 2024

10/10 Excellent

SHANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful front desk staff. Breakfast buffet was amazing.
Stayed 2 nights in May 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.. room was clean..
Stayed 2 nights in Nov 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is your place in Chania!

Had an amazing stay! Amazing and accommodating staff, great location and the breakfast is fantastic.
Stayed 3 nights in May 2024

8/10 Good

Azadeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff
Stayed 3 nights in Jul 2022

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kydon is a wonderful hotel. Clean, convenient access to Chania harbor, walkable to beach (20 min) thru town, friendly and knowledgeable staff....just great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Ruta

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot; close to the old town and harbor and not far from the airport.
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel was top notch. The people at the front desk were very helpful. The hotel and room was very clean. The breakfast was excellent with lots of variety. The location was convenient and walkable to the old town.
Stayed 4 nights in Sep 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jun 2022

10/10 Excellent

Julie

Liked: Amenities
Location is close to port, and the staffs are friendly. We left early in the morning to airport, they prepared the breakfast box for us.
Stayed 1 night in May 2024