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Kydon, The Heart City Hotel

4.0 star property
Travelers discover a haven where history and hospitality converge in Chania, with Mediterranean dining and Old Venetian Harbor exploration just steps away

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Photo gallery for Kydon, The Heart City Hotel

Lobby - Kydon, The Heart City Hotel (Chania)
Bar (on property) - Kydon, The Heart City Hotel (Chania)
Terrace/patio - Kydon, The Heart City Hotel (Chania)
Premium bedding, pillowtop beds, in-room safe, desk - Kydon, The Heart City Hotel (Chania)
City view - Kydon, The Heart City Hotel (Chania)
Kydon, The Heart City Hotel in central Chania, offers a Mediterranean restaurant, intimate bar, terrace, and library. Enjoy high-speed WiFi, bicycle rentals, and 24/7 attentive multilingual staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Room

Premium bedding, pillowtop beds, in-room safe, desk

Comfort Room

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, City View (Old Town View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free WiFi

View all photos for Junior Suite, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, City View (Old Town View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, City View (Square View)

Junior Suite, City View (Square View) | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, City View (Square View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite, City View (Square View)

Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, City View (Square View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, City View (Old Town View)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Chania Town, a neighborhood in Chania, Kydon, The Heart City Hotel is in a shopping district and near the beach. Agora and Old Venetian Harbor are notable landmarks, and the area's natural beauty can be seen at Nea Chora Beach and Golden Beach. Chania Lighthouse and Chania Archaeological Museum are two other places to visit that come recommended. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. Visit our Chania travel guide
Map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134

What's nearby

  • Chania Central Market
    Chania Central Market
    2 min walk - 0.1 miles
  • Old Venetian Harbor
    Old Venetian Harbor
    5 min walk - 0.3 miles
  • A coastal lighthouse with a stone wall and a clear sky.
    Chania Lighthouse
    10 min walk - 0.6 miles
  • Agora
    2 min walk - 0.1 miles
  • Nea Chora Beach
    15 min walk - 0.9 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ)
    26 min drive

Restaurants

  • Bristol Drink & Dine
    2 min walk
  • Γρηγόρης
    1 min walk
  • KROSS Coffee Works
    3 min walk
  • Καφεκοπτείον Αρχοντάκη
    2 min walk
  • Mix & Match
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 12 per day)
  • Uncovered valet parking on site (EUR 12 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agora
  • Square

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Elevator (26 inch wide door)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1968
  • Communal living room
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 12 per day
  • Uncovered valet parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1042K014A0129900

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Kydon, The Heart City Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 12 per day. Valet parking is available for EUR 12 per day.

What time is check-in at Kydon, The Heart City Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Kydon, The Heart City Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Kydon, The Heart City Hotel located?

Located in Chania Town, this hotel is within a 10-minute walk of Agora and Old Venetian Harbor. Nea Chora Beach and Chania Lighthouse are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kydon, The Heart City Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 499 out of 670 reviews
Rating 8 - Good. 141 out of 670 reviews
Rating 6 - Okay. 22 out of 670 reviews
Rating 4 - Poor. 5 out of 670 reviews
Rating 2 - Terrible. 3 out of 670 reviews

Reviews

Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the best hotel we have stayed in Crete island! Very nice breakfast included, location is wonderful and staff/room are all good!
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Awesome location!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel offering a wonderful breakfast selection. Had dinner there twice and found the good exceptional.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay. Friendly, efficient staff. Clean rooms. Great breakfast. Good dinner also. Nice bar. Easy walk to old town harbor.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Kydon were fantastic as they were efficient and welcoming. The buffet breakfast every morning set us up for the day. The location was also perfect as it was central to everything and we walked to Old Chania Town restaurants and shops. We loved our stay at the Kydon and will recommend it to family and friends.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely perfect spot if you want to visit Old Town Chania. The hotel was bright and always very clean. The breakfast buffet was amazing. The rooms are comfortable and all the amenities are there. For tours we were picked up right outside the hotel. A lovely sand beach is only a 15 minute walk. All of the staff were wonderful especially Nicholas
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely balcony rooms with a sea view. Yummy breakfast and helpful staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities
Very well-located boutique hotel with excellent breakfast, good sized, clean and well-laid out rooms and a lovely helpful staff! Highly recommend!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well located and the facilities are excellent. The hotel staff are very pleasant.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, excellent location for exploring Chania from.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Very nice hotel in a great location! Staff was very hospitable!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very comfortable bed, spacious room, staff very friendly and helpful. Very welcoming hotel and is would definitely stay here again. Breakfast was also a good with many options and a nice, spacious restaurant.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience with excellent facility and service in very good location ( walking distance ) to Old Town, restaurants, shopping,etc..
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Staff members were helpful and friendly. Room was clean airy and had a great balcony with views.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, comfortable room, onsite bar and restaurant. Great beds & blackout curtains.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Miltiadis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the centre of Chania, friendly staff, good breakfast, spacious room
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice hotel centrally located in Chania

Nice hotel centrally located in Chania, next to shops and short walk to the old port. Spacious rooms, good breakfast, excellent service
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with the family and super hospitable staff. Would definitely stay here again and recommend to friends/ family.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly in the heart of the city. Everything was walkable to everything. I wish we had stayed here longer! We booked the family suite and it truly was incredible. They had a PS5 with limited games, but what a nice feature to keep the kids busy. And having two bathrooms was great for 4 people. Plus there was a sofa bed so you could fit 5-6 people. Welcome treats were provided which was a nice touch. Staff were incredibly helpful. Breakfast buffet (included when we went) was a mix of hot and cold items which was amazing. And the gym was amazing! It had so many machines and a small space for floor work. We only stayed one night but well worth the price!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Poras

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great over night stay after arriving late from the airport before heading to our holiday destination - all staff very friendly and helpful
Stayed 1 night in Aug 2024
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.. room was clean..
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel, in a convenient location, staff exceptional. Free drink in the room on arrival, which was a nice gesture. Room and bathroom were clean and a good size.
Stayed 1 night in Jun 2025