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Helena Hotel

3.0 star property
Travelers stroll along the Old Venetian Harbor before retreating to this welcoming hotel where staff greet guests with genuine warmth

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Photo gallery for Helena Hotel

Superior Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace - Helena Hotel (Chania)
Standard Triple Room | Individually decorated, individually furnished, desk, laptop workspace - Helena Hotel (Chania)
Superior Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace - Helena Hotel (Chania)
Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace - Helena Hotel (Chania)
Superior Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace - Helena Hotel (Chania)
Helena Hotel sits in Chania Town's center, offering a comfortable base with free WiFi in every room. The Old Venetian Harbor waits just steps away for exploration, while back at the hotel, multilingual staff assist with luggage storage for hassle-free adventures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace

Superior Double Room, Sea View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Sea view

View all photos for Standard Triple Room

Standard Triple Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace

Double Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Sea view

View all photos for Single Room, Sea View

Individually decorated, individually furnished, desk, laptop workspace

Single Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
  • 10 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Sea view

About the neighborhood

Located near the beach, Helena Hotel is in Old Town Chania, a neighborhood in Chania. Old Venetian Harbor and Port of Souda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nea Chora Beach and Golden Beach. Maritime Museum of Crete and Greek National Football Museum are also worth visiting. Visit our Chania travel guide
Map
Sali Helidonaki 14, Old Town, Chania, Greece, 73131

What's nearby

  • Maritime Museum of Crete showing interior views
    Maritime Museum of Crete
    1 min walk - 0.0 miles
  • Beautiful Chania, Crete
    Old Venetian Harbor
    1 min walk - 0.1 miles
  • Chania showing a city
    Chania Central Market
    7 min walk - 0.4 miles
  • Chania Lighthouse
    2 min walk - 0.1 miles
  • Agora
    7 min walk - 0.4 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ)
    34 min drive

Restaurants

  • Galileo Cafe
    2 min walk
  • Ταμάμ (Tamam)
    2 min walk
  • Remezzo
    4 min walk
  • Amphora
    1 min walk
  • Άρωμα
    4 min walk

About this property

Helena Hotel

Hotel near Old Venetian Harbor
Helena Hotel provides everything you need. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Express check-out, a front-desk safe, and a TV in the lobby
  • Luggage storage, multilingual staff, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and espresso makers.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, refrigerators, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 1 building
  • 4 floors
  • Communal living room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 20-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Helena Hotel Chania
Helena Chania
Helena Hotel Hotel
Helena Hotel Chania
Helena Hotel Hotel Chania

Frequently asked questions

Is Helena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Helena Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Helena Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Helena Hotel located?

Located in Old Town Chania, this hotel is steps from Maritime Museum of Crete and Old Venetian Harbor. Byzantine & Postbyzantine Collection and Firka Fortress are just steps away.

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Reviews

Helena Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 46 out of 73 reviews
Rating 8 - Good. 24 out of 73 reviews
Rating 6 - Okay. 1 out of 73 reviews
Rating 4 - Poor. 1 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

Reviews

10/10 Excellent

Selena Di

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing! George gave us great recommendations and was always ready to help us out. The hotel location is perfect, situated in Old Town Chania, walkable at night, clean room, and very safe. Thank you so much George we will definitely be back Selena and Jonathan
Stayed 4 nights in Sep 2025

8/10 Good

Michelle

Liked: Amenities
Lovely staff and cute little hotel right in the middle of the old town. In a very picturesque walk way. It’s a little dated and has very tiny rooms with even tinier bathrooms with a little personal shower. Not ideal for two. If you have a large suitcase good luck finding space for it
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from our windows over the curving harbour of Chania was outstanding! Many photos were taken of the water and shore sites and activities of this beautiful scene! Georgio and Teresa were wonderful hosts. Georgio helped us up to the top floor with our heavy luggage and then spent quite a bit of time describing best restaurants for various meals and times day. He is quite proud of Chania and Helena Hotel. We had a wonderful time and look forward to staying at the Helena Hotel next time we’re in Chania! *****
Stayed 2 nights in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed in this hotel for 3 nights and we had a great experience. The staff was friendly, helpful and open to answer any questions about the places around the area. The bed was comfortable, the room was very clean and the location was great to walk around the old town of Chania. I really recommend it.
Stayed 3 nights in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour Staff were very friendly and helpful
Stayed 2 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Judy

Liked: Amenities
George was super helpful and made sure we had everything we needed. He provided many recommendations for breakfast and dinner. He also arranged our taxi to airport. He made the time in Chania very enjoyable
Stayed 2 nights in May 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
Stayed 5 nights in Aug 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view of the sea and the Venetian Port from my room was excellent. The location in the old town is convenient and charming, as is the hotel itself. My only caveat about the Helena is its lack of an elevator - it's a rare hotel in the old town that has one. The same is true in the old towns in other Cretan cities. If mobility is an issue request a room on a lower floor. If you have a car parking is a beast, but that's true of everywhere in Chania, especially the old town. That's just one of the very few downsides to Chania and it's a small price to pay for what one gets in return for the charm of the place and this hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
Stayed 4 nights in Sep 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot, close to everything, very nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, great view. Will be back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
George is amazing and gave great recommendations
Stayed 5 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Stayed 3 nights in Apr 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Stayed 4 nights in Sep 2022

10/10 Excellent

VINCENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay. Much appreciated, and many thanks.
Stayed 2 nights in Sep 2023

10/10 Excellent

Thiemo

Liked: Cleanliness, amenities, property conditions & facilities
Die Lage und der Blick auf den venezianischen Hafen ist grandios. Super Personal. Und der Chef outstanding und 24 Stunden privat erreichbar. Unglaublich herzlich und zuvorkommend. Efcharisto para poli!
Blick aus dem Fenster
Stayed 7 nights in Jun 2025

10/10 Excellent

marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confort y amabilidad

Recomendable 100%, los chicos de la recepción muy amables siempre ye rwciben con una sonrisa y alguna recomendación. Sin duda la habitación von vistas al mar és maravillosa
Stayed 6 nights in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service

Hotel muy céntrico

Georgio nos recomendó muy bien. El hotel tiene una ubicación excelente.
Stayed 2 nights in Aug 2021

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities

kann man weiterempfehlen

alles prima..sauber und alle serhe freundlich.
Stayed 2 nights in Oct 2019

10/10 Excellent

mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería sin dudar

Totalmente recomendable. La ubicación y atención fue excelente
Stayed 2 nights in Sep 2019

10/10 Excellent

Rooda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙소주변은 새벽까지 사람이 많아 으슥하지 않습니다. 밤늦게까지 돌아다니기 좋고 있을거 다 있어요. 객실은 조금 오래되었으나 깨끗하고 깔끔합니다. 가장 좋은건 창문으로 바다가 보입니다. 저렴한 가격에 가성비 좋아요. 직원과 사장님은 너무 친절했습니다. 영어를 못해 대화는 안통했지만 마주칠때마다 재밌게 놀고있냐고 물어봐주셨어요. 가성비있는 호텔로 추천합니다
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location The owners are very kind and helpful.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot, friendly, accommodating host, it was,perfect but the bed was too hard!
Stayed 3 nights in Apr 2019

10/10 Excellent

Naheem, Wakefield U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my wife stayed at Helena Hotel during our visit to Chania. It was a great hotel which had a perfect location with everything within walking distance. Clean and tidy hotel with good sized rooms. Bedrooms with the Chania harbour view are amazing and beautiful. Staff who were a father and son team were excellent, extremely helpful, polite, welcoming, pleasant and accommodating who went the extra mile to assist us. I Would definitely stay at Helena Hotel again I would highly recommend Helena Hotel. Thank you for your kindness and assistant.
Stayed 2 nights in Oct 2018