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Elia Portou Due

4.0 star property
Hotel in Chania, steps from Old Venetian Harbor

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Photo gallery for Elia Portou Due

Suite, 2 Bedrooms, Balcony | In-room safe, desk, soundproofing, free WiFi
Exterior detail
Exterior
Classic Room, Hot Tub | In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, Hot Tub

Classic Room, Hot Tub | In-room safe, desk, soundproofing, free WiFi

Classic Room, Hot Tub

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Flat-screen TV
Jetted bathtub
Private bathroom
Bidet
Bathrobes
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, free WiFi

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Bidet
Rainfall showerhead
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | View from room

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, soundproofing, free WiFi

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Bidet
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Map
Portou 28, Chania, Crete, 73100

What's nearby

  • Old Venetian Harbor - 2 min walk - 0.1 miles
  • Maritime Museum of Crete - 3 min walk - 0.2 miles
  • Chania Central Market - 5 min walk - 0.3 miles
  • Agora - 5 min walk - 0.3 miles
  • Nea Chora Beach - 10 min walk - 0.6 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 27 min drive

Restaurants

  • ‪Ταμάμ - ‬2 min walk
  • ‪Veneto - ‬2 min walk
  • ‪Avalon Rock Cafe - ‬3 min walk
  • ‪Fresh Juice - ‬3 min walk
  • ‪Galileo Cafe - ‬2 min walk

About this property

Elia Portou Due

Upscale hotel near Old Venetian Harbor
Close to Chania Central Market and Nea Chora Beach, Elia Portou Due provides dry cleaning/laundry services, car rentals on site, and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A front-desk safe, concierge services, and tour/ticket assistance
Room features
All guestrooms at Elia Portou Due offer thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children

Family friendly

  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Zampeliou 32 street- Elia Zampeliou Hotel]
Guests must contact the property in advance for check-in instructions; your host will greet you
If you arrive at the property after hours, you'll need to check in at an alternate location: [Zampeliou 32 street- Elia Zampeliou Hotel]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 30 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Elia Portou Residence Hotel Chania
Elia Portou Residence Hotel
Elia Portou Residence Chania
Elia Portou Due Hotel
Elia Portou Due Chania
Elia Portou Due Hotel Chania

Frequently asked questions

Is Elia Portou Due pet-friendly?

No, pets are not allowed at this property.

How much is parking at Elia Portou Due?

This hotel doesn't offer parking.

What time is check-in at Elia Portou Due?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Elia Portou Due?

Check-out is at 11:00 AM.

Does Elia Portou Due provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per room applies.

Where is Elia Portou Due located?

Located in Chania Town, this hotel is steps from Etz Hayyim Synagogue and Old Venetian Harbor. Chania Central Market and Nea Chora Beach are also within 15 minutes.

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Elia Portou Due Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Check in was a bi confusing but the property was incredible comfortable and easily accessible
Stayed 1 night in Aug 2024

10/10

Another great location! If you are visiting the Old Venetian Harbor this is a great spot. Hotel room was spotless!
Stayed 1 night in Jun 2024

8/10

The shower was excellent. The room was comfortable. The location in the old town was charming and easy to walk everywhere. We were quite happy with the property.
Stayed 2 nights in Oct 2024

10/10

Gorgeous area. Very good and quick service. Receptionists speak english very well (very helpful for english tourists). Room was lovely and clean and air con works a treat. Hot tub was a lovely little add-on touch.
Stayed 4 nights in Jul 2024

10/10

The location was very nice, right in the heart of the old town, but the accommodation was still quiet at night. Our room got cleaned every day. The jacuzzi was fully functional. The breakfast was really good, the local specialty pastries were amazing. Staff were very helpful, they sorted out airport transfers and car rentals for us.
Stayed 7 nights in Jun 2024

10/10

The service!
Stayed 2 nights in Jul 2023

8/10

Overall, I really liked this hotel. I thought it was very conveniently placed. It was near a lot of nice restaurants and shops. I do wish I was given instructions before check in because we had to go to a building a short walk away to check in but we had to call someone to figure that out. Also, it says the rooms are sound proof but it was a little noisy and our room was right there next to the street. You could hear everyone on the streets and people walking in the room above you. I still thought it was a very cute room and loved that they provided things like shampoo, body wash, toothbrushes, etc.
Stayed 2 nights in Sep 2024

10/10

We loved it! Note: The Eλία / Elia Reception in Chania is not always were the rooms are! The Reception is on a little alley just behind, but parallel, to the harbour side. Super nice reception staff! Elia (Eλία) have rooms in different places in the quite ritzy little alleys behind Chania Old Port. So we did quite a bit of wandering the tiny narrow, but safe and full of tourists, alleys until we found the 24 hour Reception. Kinda fun and a good vibe, seek and you will find! Our room had its entrance door right on an alley on the ground floor. It had a high beamed ceiling and made us feel like humble but very comfortable Venetian merchants. Noting that Chania Old Port is Venetian. Pity we are not ship owners with very rich cargos! But, we certainly slept like royalty on ultra comfortable beds - splitting a double. Super comfy, great TV, and stunning being in the ultra beautiful old city centre with hundreds of restaurants and endless live music. Fab!
Stayed 1 night in Aug 2024

8/10

Stayed 8 nights in Sep 2024

10/10

Stayed 2 nights in Jul 2024

8/10

The location of this studio apartment is absolutely spot on. Walk out of your door and you are seconds away from the tavernas, tiny quaint streets and shops of the old town. The people who work for the Elia hotel group are lovely, helpful and friendly. Check in was super simple. The apartment was cleaned everyday. And new towels every day. The room itself was in great condition, with modern decor. We absolutely loved our stay. The only slight negative was the noise from upstairs and outside (this happens with old buildings). I’m a fairly light sleeper but my earplugs perfectly blocked out the noise. Not a deal breaker but something to be aware of. Thanks a fantastic stay in Chania old town!!
Stayed 7 nights in Jul 2021

4/10

Nous avons été très déçus par la nuit dans cet hotel. La chambre n'est pas du tout insonorisée. Des travaux ont été faits ce qui laisse penser au client que l'hotel est confortable et de bon niveau mais ce n'est qu'un leurre. La porte laisse passer le jour et donc le bruit, la fenêtre n'a ni double vitrage ni volets qui pourraient diminuer le bruit et au premier étage il y a du parquet et n'y a eu aucun travaux d'isolation phonique faits( nous entendions les clients marcher! Le séjour dans la chambre aurait pu être agréable car le confort est tout à fait raisonnable par rapport au prix mais impossible de dormir. Pour mes 2 autres hébergements exceptionnellement je suis passée par Airbnb et si les prestations étaient inferieures, nous avons au moins dormi! Nous ne comprenons pas la note qui a été attribuée à l'hotel car pour notre part le rôle d'un hôtel est de louer au client un hébergement clos, chauffé, propre et dans lequel il y a suffisament de silence pour assurer au moins 4 heures de sommeil d'affilée.La note de 4 me paraît suffisante.
Stayed 1 night in Oct 2019

10/10

Amazing property! Only few meters away from the old port of Chania and city center! Freshly renovated room! Value for money! Highly recommended!
Stayed 1 night in Aug 2019

6/10

De kamer was heel klein en onhandig om er overal heen te lopen. Geen balkon aanwezig. Er is geen isolatie dus veel lawaai s’nachts van die mensen er boven. Ik ben met een kakkerlak s’nachts tegen gelopen.
Stayed 4 nights in Aug 2019

10/10

Stayed 2 nights in Aug 2018

2/10

Very disappointed by our stay and by the hotel facilities (no resemblance to the pictures we had seen on the website). We had a 3-night reservation that unfortunately was not completed as the room that we were given had intense mold fumes (with clear signs of mold also on the walls) and we ended up staying only the first night requesting for another room. The receptionists did his bets to find us another room, but as the hotel was fully booked we left the room and it simply destroyed our trip trying to ind a different accommodation during a peak season.
Stayed 3 nights in May 2018

8/10

Nice location near the port in a charming quiet alley. Good welcome and helpful staff. Good size of the room and nice bed and bathroom. Although the rest of the room is clean, the floor needs a serious clean up and the room is quite humid.
Stayed 1 night in May 2018
This review was submitted before 2018 and has not been verified.

10/10

Greta apartment in the heart of chania with all comfort needed
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10

Stayed 5 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10

The experience was excellent overall, but I would avoid room 101. It is at street level, and you enter from a door right on the street. This makes the window and shutters pointless because with the shutters open people walking past can see right in (their waists are at window level). So we spent four days and nights in a dark room. The bed is very comfortable, but the sheets are too small and float on top of the mattress. The bathroom is exceptional, with a fine shower. The breakfast options did not look pleasing. We walked to the local bakeries and had exceptional breakfasts for just a few euro more than the hotel charges.
Stayed 4 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10

The room is clean and spacious. The balcony is small but still usable if desired. The bed in "bedroom" is comfortable as far as firmness but the bed in the main room is too soft. The staff is friendly.
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

10/10

Blown away by the fully refurbished historic building in old town Chania. The ceiling height was 5meters! The apartment was perfect, the breakfast was excellent & the lady at check in went out of her way to help out.