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Civitel Akali Hotel

4.0 star property
Central hotel with free parking connected to the convention center in Chania

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Photo gallery for Civitel Akali Hotel

Fireplace
Seasonal outdoor pool, pool umbrellas, sun loungers
Junior Suite | 1 bedroom, premium bedding, down comforters, minibar
Reception
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms

Superior Room, 2 Bedrooms, Connecting Rooms | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 2 Bedrooms, Connecting Rooms

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, down comforters, minibar

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Balcony

Superior Double or Twin Room, Balcony | 1 bedroom, premium bedding, down comforters, minibar

Superior Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, down comforters, minibar

Superior Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, minibar

Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
  • 2 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
55 Kissamou Street, Chania, Crete Island, 73101

What's nearby

  • Nea Chora Beach - 7 min walk - 0.4 miles
  • Old Venetian Harbor - 9 min walk - 0.5 miles
  • Cathedral of the Presentation of the Virgin Mary - 9 min walk - 0.5 miles
  • Chania Central Market - 10 min walk - 0.6 miles
  • Chania Archaeological Museum - 3 min drive - 1.7 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 28 min drive

Restaurants

  • ‪Ζαχαρη Και Αλατι - ‬1 min walk
  • ‪Papanikolakis - ‬5 min walk
  • ‪Blend Coffeeshop - ‬3 min walk
  • ‪Τα Καλαμακια - ‬7 min walk
  • ‪Garage - ‬7 min walk

About this property

Civitel Akali Hotel

Upscale hotel near Nea Chora Beach
Located close to Historical Museum of Chania and Municipal Art Gallery of Chania, Civitel Akali Hotel provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Hotel Restaurant, offers breakfast, dinner, and pool views. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, an electric car charging station, and babysitting (surcharge)
  • Luggage storage, tour/ticket assistance, and multilingual staff
Room features
All 70 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • 26-inch flat-screen TVs with satellite channels
  • LED light bulbs, daily housekeeping, and electrical adapters/chargers

Languages

English, French, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hotel Restaurant

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1042Κ014A0125300

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to November
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Akali Hotel Khania
Akali Khania
Akali Hotel Chania
Civitel Akali Hotel Chania
Akali Chania
Akali Hotel Chania Crete
Civitel Akali Chania
Civitel Akali
Civitel Akali Hotel Hotel
Civitel Akali Hotel Chania
Civitel Akali Hotel Hotel Chania

Frequently asked questions

Does Civitel Akali Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Civitel Akali Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Civitel Akali Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Civitel Akali Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Civitel Akali Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Civitel Akali Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is Civitel Akali Hotel located?

Located in Chania Town, this hotel is within a 10-minute walk of Municipal Art Gallery of Chania, Nea Chora Beach, and Cretan House Folklore Museum. Historical Museum of Chania and Etz Hayyim Synagogue are also within 15 minutes.

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Civitel Akali Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 70 reviews
Rating 8 - Good. 25 out of 70 reviews
Rating 6 - Okay. 3 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 3 out of 70 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Great stay
Stayed 1 night in May 2025

10/10

Close to beach
Stayed 1 night in May 2025

10/10

Excellent hotel
Stayed 6 nights in Feb 2025

10/10

The perfect location!!
Stayed 5 nights in Oct 2024

8/10

Greit hotell, sentralt og veldig bra service.
Stayed 5 nights in Jul 2024

10/10

Great hotel, service was excellent. If I ever found myself in Crete on business again I would stay here.
Stayed 2 nights in Jun 2019

10/10

Breakfast
Stayed 2 nights in Aug 2024

10/10

My family loved our stay at Akali! The staff was friendly and helpful and the proximity to the city center was perfect for us. We’d highly recommend Akali to all visitors.
Stayed 3 nights in Jul 2022

10/10

Great hotel, amazing staff
Stayed 4 nights in Jul 2019

10/10

A little walk from the old town . Close to the bus station. Great hotel and staff.
Stayed 4 nights in Sep 2019

8/10

Really good location. 10 mins to beach and 10 mins to town
Stayed 7 nights in Jul 2022

8/10

Overall we enjoyed our three night stay, breakfast was very nice, staff very hospitable and friendly. Room was spacious and bar staff were excellent. I would say the hotel could improve on cleaning, bathroom was a little outdated and we found a cockroach in our room. Staff were very quick to help us however and these things happen. Gym could have better equipment and pool area could be better.
Stayed 3 nights in Sep 2024

8/10

Nice rooms, good aircon (much needed), good breakfast with plenty of choice. Staff very friendly. Good location; very close to local restaurants, supermarket and old town. 10 minutes to walk to scenic harbour.
Stayed 5 nights in Jul 2019

10/10

Beautiful hotel and room with a comfortable bed. More modern than I expected. Great staff. Good breakfast. Walkable to everything and a couple blocks from main bus station. I would stay here again.
Stayed 4 nights in Jul 2021

10/10

Small hotel in the city centre. No views, and bathroom a little cramped. The friendliest staff and wonderful service. Value for money about right. Good location. We really enjoyed our stay and the city is fantastic
Stayed 7 nights in Apr 2022

10/10

Nice hotel with pleasant decor and enjoyable common areas. Walking distance to venetian Port. Staff went above and beyonf for a special request!
Stayed 2 nights in Sep 2021

10/10

Absolutely beautiful hotel at a very affordable price!! The staff were absolutely lovely, especially the reception team, nothing was too much and they were able to upgrade us and move us to a room overlooking the pool when we asked. They went above and beyond and purchased oat milk for me to have coffee with breakfast as I am vegan. Cannot recommend this hotel enough and if I were to come back to Crete I would not hesitate to stay here again!
Stayed 4 nights in Jul 2023

10/10

Overall, it’s a good hotel. Just a little bit old.
Stayed 3 nights in Aug 2020

8/10

We really enjoyed our stay at this hotel. It was very clean and the staff were so attentive - always offering to help with advice or services. Breakfast was wonderful with lots of choice and constant coffee refills . Great way to start the day. The hotel is in an ideal location around 10 mins walk to the old town. Such a nice walk in too. If you’re driving then the hotel is located not far from the main highway road that goes through all of Crete. Really handy!
Stayed 4 nights in Sep 2023

8/10

Ok
Stayed 1 night in Jul 2024

8/10

Hotel is in a odd area without any other hotels around it, but quiet and you can easily walk to the harbour and Nea Chora beach. Hotel itself is a little outdated but clean and the staff do everything to make your stay go well. There was constant cleaning in the rooms around me so the noise can be too much if you’re spending time in your room. Pool area is small but just the right size for a quick swim at the end of the day.
Stayed 3 nights in Jul 2021

10/10

Great location near Nea Chora beach and the old town! The rooms are clean and have all the necessary amenities. And most importantly olive oil soaps from ABEA! The pool is not mind-blowing, but considering the central location it couldn't really be much bigger. Some items from room service are a bit expensive, but who could resist ordering drinks directly to the pool? There's only a few parking spots right outside the hotel, but we were lucky to find a vacant one every day. All in all, this is a great place to stay in Chania!
Stayed 6 nights in Aug 2021

6/10

I booked a Double room, only to walk in and find it was a Twin, no biggie but it was a faff to have to wait in the lobby whilst housekeeping switched it over. Lunch was disappointing and expensive. I travel often and I can say definitively that I have never heard such loud road noise in a hotel room before, it felt like I was sleeping on the pavement and persisted all night. Thankfully the hotel staff were accommodating, eventually moving me to a room on the other side of the hotel, but only after a couple of sleepless nights. I would expect better sound proofing from a hotel of this cost and star rating.
Stayed 4 nights in May 2023

10/10

Easy, convenient to get around by foot and the beach is a stones throw away. Lovely stay.
Stayed 8 nights in May 2025

10/10

Stayed 1 night in Nov 2024