The location was absolutely perfect, and the check-in process was easy. Vaggelis was very helpful, friendly, and we will HANDS DOWN stay here again, every time. There is no parking, so I would say that is the only drawback. However, the location is near a street right behind the alley (straight shot and paved) where you contemporarily pull up your car to unload your luggage.LOVED my Nespresso coffee maker & pods in the morning and our little balcony was so charming. Rhe beds were super comfy and had plenty of pillows (i sleep with 2-3, so sometimes I struggle with that at other hotels). It’s updated beautifully, charming, clean, comfortable, and in the BEST LOCATION of Chania’s old port.