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Alexis Hotel

Property class: 2

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Photo gallery for Alexis Hotel

A poolside area with a view of the sea, a bar, and outdoor seating. - Alexis Hotel (Chania)
Property video
An outdoor seating area with white tables and chairs, stone walls, and a view of the sea. - Alexis Hotel (Chania)
A beach with sun loungers and umbrellas, a clear sky, and a building in the background. - Alexis Hotel (Chania)
A table set for dining with a bottle of wine, glasses, and plates, overlooking a scenic sunset view. - Alexis Hotel (Chania)
Located close to Nea Chora Beach and Golden Beach, Alexis Hotel provides 5 beach bars, a terrace, and a library. Active travelers can enjoy cycling at this hotel. Treat yourself to a Swedish massage or other spa services. The on-site Greek cuisine restaurant, Theodosi Restaurant, offers breakfast, lunch, dinner, light fare, and ocean views. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double or 2 Twin Beds, Balcony

A hotel room with a desk, chair, bed, and balcony.

Standard Room, 1 Double or 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 1 Double or 2 Twin Beds, Balcony, Partial Sea View

A hotel room with a large bed, a desk, a TV, and a balcony with a view of the sea.

Standard Room, 1 Double or 2 Twin Beds, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Superior Double or Twin Room, Sea View, Sea Facing

A balcony with a table and chairs, a view of the sea, and a fence.

Superior Double or Twin Room, Sea View, Sea Facing

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

DOUBLE SIDE SEA VIEW

  • Sleeps 4
  • Free wired internet

View all photos for Double or Twin Room

A hotel room with a large bed, a balcony with a table and chairs, and a view of the city.

Double or Twin Room

  • 12 sq m
  • Sleeps 5
  • 2 Twin Beds OR 1 Double Bed
  • Free wired internet

Double or Twin WITH DOUBLE BED

  • Sleeps 6
  • Free wired internet

About the neighborhood

Located in Chania, Alexis Hotel is in the city center and near the beach. Chania Lighthouse is a notable landmark, and the area's natural beauty can be seen at Golden Beach and Nea Chora Beach. Agioi Apostoloi Beach and Chania Central Market are two other places to visit that come recommended. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and mountain biking. Visit our Chania travel guide
Map
99 Kallergidon Street, Chania, Crete Island, 73135

What's nearby

  • A beach with the sun setting over the water, rocky terrain, and a distant hill with buildings.
    Golden Beach
    14 min walk - 0.8 miles
  • An aerial view of a coastal area with a prominent mountain, clear blue waters, and a small island with dense vegetation.
    Port of Souda
    12 min drive - 7.6 miles
  • Aptera Beach
    14 min walk - 0.8 miles
  • Nea Chora Beach
    17 min walk - 0.9 miles
  • Eastern Gulf
    3 min drive - 1.2 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ)
    34 min drive

Restaurants

  • Kaiki
    5 min drive
  • Ζάχαρη & Αλάτι
    20 min walk
  • Papanikolakis
    17 min walk
  • DeRlikatessen
    16 min walk
  • Blend Coffeeshop
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 5 beach bars
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Theodosi Restaurant

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Free beach club
  • Gym
  • Library
  • Private wine tours
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas
  • Wine tours
  • Winery release events

Family friendly

  • Children's pool
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 steps to reach entrance
  • Accessible airport shuttle
  • Elevator (27 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Mosquito nets
  • Renovated entire property - May 2024
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 2:00 AM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
After hours check-in takes place at the hotel restaurant. Guests arriving early may leave their luggage at the reception desk and use the public washrooms, showers, or changing rooms.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of EUR 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 31 lbs per pet)
Pets cannot be left unattended
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 9)
  • Pet fee: EUR 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1042Κ012A0135400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 8:30 AM to 8:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Alexis Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 8:30 AM–8:30 PM.

Is Alexis Hotel pet-friendly?

Yes, Alexis Hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 31 lbs per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Alexis Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Alexis Hotel?

Check-out is at 10:00 AM. Late check-out is available for EUR 25 (subject to availability).

Does Alexis Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per vehicle applies.

Where is Alexis Hotel located?

This family-friendly Chania hotel is located by the sea, within 1 mi (2 km) of Golden Beach and Nea Chora Beach. Chania Central Market and Agioi Apostoloi Beach are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alexis Hotel Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 116 out of 251 reviews
Rating 8 - Good. 88 out of 251 reviews
Rating 6 - Okay. 32 out of 251 reviews
Rating 4 - Poor. 10 out of 251 reviews
Rating 2 - Terrible. 5 out of 251 reviews

Reviews

Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel, staff were amazing Restaurant was very good
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Gensheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice people. I had a great time there.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Deborah

Liked: Staff & service, amenities, property conditions & facilities
I liked being close to the center of Chania but not in the hustle and bustle. Loved the balcony overlooking the Aegean!
Stayed 5 nights in Apr 2023
Verified review

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the Alexis hotel after 2 am for our reservation for jukyb22nd 2024. I had called ahead to the property informing them that we had a late boat crossing and it would take us until after 1am for sure to get there and the lady I spoke to verified the reservation and said it was no problem for us to arrive late as the room was ALREADY PAID FOR thru Expedia. The boat was delayed arriving and it ended up being after 2am before we arrived. When we got there, there was no reception, we had to call a local phone number for someone to come and give us our keys…I though ok no biggie but when she arrived she proceeded to tell us very angrily that they did NOT have a reservation for us that was booked. I showed her my confirmation number through Expedia and then she proceeded to tell me that “we don’t deal with EXPEDIA and that there was no room available for the night” We were tired, and left with nowhere to stay so we had to sleep in our car which was neither SAFE nor COMFORTABLE. Upon talking to a few locals there and a few friends from home we heard horror story after horror story of them giving away peoples rooms that were paid for leaving customers in out situation. Upon requesting a refund from them the lady at the desk told us a flat out NO. I would SERIOUSLY RECONSIDER HAVING THEIR LISTING UNDER TOUR BANNER NAME. I use Expedia often without issue but this time I am out money and sleep 😡 Any help from you would be greatly appreciated Jason Pelley
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Inge Gudrun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der er rent og pænt overalt og rengøringspersonalet er meget fleksible. I restauranten fik vi den dejligste mad og venlig betjening. Poolen er ikke så stor, men ligger rigtigt godt, og der er børnepasning og boblebad. Alt i alt en skøn ferie.
Stayed 11 nights in May 2026
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Top service aften - men resten ???:-(

Skuffende hotel sammenlignet med billeder og virkelighed. Hotellets poolomtåde og deres"spa" er ikke værd at besøge. Ingen rigtig sti/vej ned til en meget stenet strand. Morgenmadsbuffet - skal på ingen måde have ros. Ingen servise fremme, meget lidt plads ved maden samt et meget skrap morgen personle. Aften personale skal så dog roses til skyerne. Fantastisk service, smilende og hjælpsomme. Samt ejeren Normanden, Fantastisk søde og hjælpsom. Men hotellet har plads til forbedringer, wc dør kunne ikke lukkes eller låses, gammelt lille køleskab larmede meget, manglede en el-kedel på værelset.
Stayed 8 nights in Oct 2024
Verified review

8/10 Good

Assiya

Liked: Cleanliness, staff & service
Bon hôtel familial . Il est un peu vieillot et mal isolé . Si vous recherchez un hôtel simple et au calme pas loin du centre ville c est une très bonne option . Gros plus pour la vue sur la mer qui est magnifique . Petit déjeuner un peu récurent mais la personne du petit déjeuner est très gentille et vous fait des pancakes à la demande . Point négatif la mer est difficilement accessible à pied il faut une voiture
Stayed 9 nights in Jul 2024
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour fabuleux

Nous avons passé 5 nuits à l'hotel Alexis en demi pension. Tout était parfait. La chambre avait un balcon avec une magnifique vue sur la mer. Le petit déjeuner etait copieux et très varié. Le repas du soir, servi au restaurant de l'hôtel, etait un veritable régal. Tous les plats étaient delicieux, sans parler des excellents cocktails. Le personnel est vraiment adorable.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ett bra hotell med en fantastisk resturang, ligger på en höjd o det är fin utsikt men långa backar upp
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon hôtel personnels aux petits soins très bon repas n'oubliez pas une voiture pour vous déplacer
Stayed 10 nights in Oct 2023
Verified review

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé, nous avons eu une chambre vue sur mer : excellent ! Très propre, personnel super accueillant. Restaurant : excellent avec des plats typiques Grec. Tout était parfait !
Stayed 6 nights in Oct 2022
Verified review

10/10 Excellent

tuula anneli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, little hotel located just outside Chania. Easy acces to downtown with a bus every 20 minutes. Busstop only 300 m from the hotel. Pool is small but the beach is only couple of hundred meters from the hotel. Rooms are very basic, but with everything you need, incl. a balcony. Kept clean and tidy by the friendly cleaning Ladies. At the reception a norwegian guy, Frode, will help you with everything you want to know: where to go and how to get there. If he doesn’t know it, it’s not worth knowing! Solid breakfast with something to choose for everyone. From the breakfast room there is a wonderful view to the sea. Theodosi restaurant at the hotel serves very tasty meals to affordable price and service is fantastic like everywhere else at the hotel. All in all Alexis hotel can be warmly recommended: it could easily have 3 stars, the staff is worth 5 stars!
Stayed 5 nights in Apr 2022
Verified review

8/10 Good

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities

Alexis Hotel Chania

Mycket bra service och trevlig personal. Vi stannade 2 dagar och personalen var trevlig direkt och kände igen oss. Mycket bra restaurang också med bra service och god mat.
Stayed 2 nights in Sep 2021
Verified review

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, hotel has pool, great onsite restaurant, and rooms have a nice side view of the mountains and sea. Unfortunately the beds were hard as a rock. Waking up in pain every day puts a damper on the experience. The breakfast has loads of options and the dinner restaurant is fantastic. There is only 1 vegan option, so I wouldn’t recommend the half board to vegans, maybe vegetarians, and definitely to omnivores.
Stayed 7 nights in Sep 2021
Verified review

8/10 Good

MARIA RAFFAELLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il ristorante
Stayed 16 nights in Aug 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a great stay

Very hospitable people. Great view. Super breakfast buffet.
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Manuelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous tenons à remercier toute l’équipe qui ont contribué à la qualité de notre séjour à l’hôtel et au restaurant. Ayant déjà séjourné à l’Alexis il y a 3 ans, nous avons apprécié les travaux d’améliorations des chambres notamment au niveau de la salle de bain. N’oubliez pas de prendre vos dîners au restaurant de l’hôtel : vous y trouverez une grande variété de plats, la quantité et surtout d’une grande qualité. Enfin, en cette période de Covid-19, nous tenons à préciser la mise en place efficace de mesures de prévention.
Stayed 4 nights in Sep 2020
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
The hotel is in a great position and parking is easy. Theo is a fantastic host and the staff are like family
Stayed 14 nights in Oct 2019
Verified review

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merite d'avoir plus d'étoiles

Le personnel est juste formidable , accueillant , et d'une gentillesse fabuleuse. L'hôtel est tres bien , les alentours sont magnifiques et le restaurant est merveilleux
Stayed 5 nights in Sep 2019
Verified review

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a huge place so you could get to know the staff, if that's your thing. Views from every room. Excellent restaurant,
Stayed 11 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all amenities, fantastic views, close to beaches and wonderful staff. Rooms clean everyday. Fantastic breakfasts
Stayed 7 nights in Jul 2019
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was better than the photos. The room was large enough for us and a 1 year old, the breakfast had a lot of variety, the restaurant was very good and convenient as we arrived late and tired. It is a walkable distance to town & several beaches for us! The staff was outstanding in all aspects! My only regret is not have booked half-board to include dinner!
Stayed 7 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful friendly family hotel where Theo and his staff work hard to ensure guests have a unique experience. Food in the restaurant is lovely. Rooms are very clean and there are many repeat customers like me, which is testament to how high standards are here.
Stayed 11 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing and friendly staff

The staff were very welcoming and very helpful. The room was cleaned daily. We had a peaceful time and ate at the restaurant on two evenings. Both times the food was amazing. We enjoyed meeting the rest of our family for breakfast which was very relaxed. They even made us a packed breakfast when we had an early morning start. The bathroom could do with some adjustments as there was no shelf to put toiletries etc and the shower curtain was a bit annoying but otherwise for the price of our stay we thought it was fair and would definitely come back. We had a car so easy to get around but our friends walked to beaches and to Venetian harbour and to the old town and a taxi back cost them 6 euros
Stayed 7 nights in May 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and very helpful,The room was clean, had a safety box and a small fridge. It has a nice furnished sunny balcony. We were offered a kettle, a hairdryer and extra towels for the pool (the pool was lovely) the bathroom was tiny and a bit of a squeeze to use the toilet. The food was excellent. While the hotel was spotless the area around and the walk down to the beach had a lot of litter.
Stayed 2 nights in May 2019