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Grand Hyatt Changsha

4.5 star property
A tranquil luxury escape in bustling Tian Xin where travelers can enjoy excellent dining options and refresh with a swim in the indoor pool

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Photo gallery for Grand Hyatt Changsha

A modern bathroom with a large bathtub, two vanity mirrors, and a city view. - Grand Hyatt Changsha (Changsha)
Property video
A modern building with a reflective pool and a glass facade. - Grand Hyatt Changsha (Changsha)
3 restaurants; breakfast, lunch, and dinner served - Grand Hyatt Changsha (Changsha)
A modern interior with a large whale sculpture centerpiece, reflective flooring, and contemporary lighting fixtures. - Grand Hyatt Changsha (Changsha)
Grand Hyatt Changsha stands in Tian Xin's center, offering a refined retreat with three restaurants and a coffee shop. Guests can enjoy breakfast on-site or order local delivery, then relax in the sauna or take a refreshing swim in the indoor pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Grand Club Room (King)

A modern hotel room with a large bed, a flat-screen TV, a vanity with a mirror, and a small side table with a lamp.

Grand Club Room (King)

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Club Room (Twin)

A hotel room with two beds, a sofa, a TV, and a city view.

Grand Club Room (Twin)

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, 1 King Bed with Sofa Bed

Family Suite, 1 King Bed with Sofa Bed | Down comforters, in-room safe, desk, laptop workspace

Family Suite, 1 King Bed with Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Grand Room (King)

A modern hotel room with a large bed, a flat-screen TV, a vanity with a mirror, and a small side table with a lamp.

Grand Room (King)

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room (Twin)

A hotel room with two beds, a sofa, a TV, and a city view.

Grand Room (Twin)

8.0 out of 10
Very good
(1 review)
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Grand Deluxe River View Room (King)

A hotel room with a large bed, a TV, a sofa, a small table, and a view of the city through large windows.

Grand Deluxe River View Room (King)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 71 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for River View Suite, 1 King Bed with Sofa Bed

A hotel room with a large bed, a chair, a small table with a vase, and a view of a cityscape through large windows.

River View Suite, 1 King Bed with Sofa Bed

  • River view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Grand Club Deluxe River View Room (King)

A hotel room with a large window, a sofa, a bed, a TV, and a small table with a bowl of fruit.

Grand Club Deluxe River View Room (King)

  • River view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand River View Room (Twin)

A hotel room with two beds, a sofa, a desk, and a large window offering a city view.

Grand River View Room (Twin)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Grand Club River View Room (King)

A modern hotel room with a large bed, a desk, a TV, and a bathroom with a large mirror.

Grand Club River View Room (King)

  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe River View Room (Twin)

A hotel room with two beds, a TV, a desk, a view of the city, and a large window.

Deluxe River View Room (Twin)

  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Grand River View Room (King)

A modern hotel room with a large bed, a desk, a TV, and a bathroom with a large mirror.

Grand River View Room (King)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Deluxe (With Sofa Bed)

A modern hotel room with a large window, a bed, a desk, a chair, and a small table.

1 King Bed, Deluxe (With Sofa Bed)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, City View (Lepetie-Themed)

A child-friendly hotel room with a bed, bunk bed, green ottoman, and a tent decoration.

Family Room, Multiple Beds, City View (Lepetie-Themed)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds (Lepetie-Themed)

A bedroom with a bed, bedside table, TV, dresser, and a wall with star and moon decorations.

Family Suite, Multiple Beds (Lepetie-Themed)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed & 2 Twin Beds

Presidential Suite, 1 King Bed & 2 Twin Beds | Down comforters, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed & 2 Twin Beds

  • City view
  • 249 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Twin Beds, Deluxe (With Sofa Bed)

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

2 Twin Beds, Deluxe (With Sofa Bed)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Connecting Room, 1 King Bed & 2 Twin Beds (Club Access)

A hotel room with two beds, a sofa, a TV, and a city view.

Family Connecting Room, 1 King Bed & 2 Twin Beds (Club Access)

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large bed, a seating area, and a city view.

Executive Suite, 1 King Bed

  • River view
  • 136 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

DOUBLE CLUB

  • Sleeps 4
  • Free WiFi

DOUBLE CLUB DELUXE

  • Sleeps 4
  • Free WiFi

DOUBLE CLUB GRAND

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located on the waterfront, Grand Hyatt Changsha is in Tianxin District neighborhood and is connected to a shopping center. Check out an event or a game at Helong Stadium, and consider making time for Changsha Window of the World, a top attraction not to be missed. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. Visit our Changsha travel guide
Map
No. 36 Middle Xiangjiang Road, Tianxin District, Changsha, Hunan, 410002

What's nearby

  • Huangxing Walking Street
    13 min walk - 0.7 miles
  • Jia Yi's Memorial Hall
    2 min drive - 1.5 miles
  • Jia Yi Former residence
    2 min drive - 1.5 miles
  • YuefangiD Mall
    2 min drive - 0.9 miles
  • Changsha Bamboo Slips Museum
    3 min drive - 1.7 miles

Getting around

  • Changsha Railway Station
    17 min drive
  • Wanjiali Square Station
    20 min drive
  • Changsha (CSX-Huanghua Intl.)
    31 min drive

Restaurants

  • Starbucks 星巴克
    11 min walk
  • 柠季.手打柠檬茶(东瓜山店)
    6 min walk
  • 南门口小吃街
    9 min walk
  • 51k歌
    13 min walk
  • 五欸毑臭豆腐
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 117 per person
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Grand Café
  • Su Yuan
  • Xiangjiang 36

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • High chair
  • In-room crib
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 37,071 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 61 floors
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 117 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Grand Hyatt Changsha have a pool?

Yes, this property has an indoor pool.

Is Grand Hyatt Changsha pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Hyatt Changsha?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Hyatt Changsha?

Check-out is at noon.

Where is Grand Hyatt Changsha located?

Located in Tianxin District, this luxury hotel is within 1 mi (2 km) of Huangxing Walking Street and Helong Stadium. May Day Square and Hunan University are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hyatt Changsha Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 49 out of 65 reviews
Rating 8 - Good. 8 out of 65 reviews
Rating 6 - Okay. 3 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

Reviews

Verified

10/10 Excellent

Mengying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient to each area and business center. We enjoyed the stay and will recommend it to my friends.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Miguell R Fung You

Very good hotel and location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel was a delight. Great location. Great room. Amazing breakfast. Truly friendly and hospitable staff. Highly recommend!!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

SIEW CHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand club room was spacious and with nice view from the 61st Floor. Breakfast had a good variety and taste delicious. There is a mall with direct access from hotel lift lobby. Wuyi shopping district and metro station is within walking distance from hotel. The happy hour had a very good spread and food taste good too. Would definitely stay here again when we come to Changsha .
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and view
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Roger

Liked: Amenities
All excellent as can be expected from a Hyatt hotel . Surrounding is nice area to walk around and everything is close to the hotel both restaurants as well as shopping malls.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from our hotel room!! Beautiful hotel with a mall, and hidden underground city attached to it!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Zhouyue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Great service and amenities. Very convenient. Right next to Hisense Plaza and WenHeYou.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and nice, but the toilet got some smell of cigarette
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel facing the river downtown Changsha. we loved the breakfast for the huge choice and the quality and atmosphere. The pool is high quality like in a spa and has lanes for swimming. Room was big and high quality, very nice. We loved it.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Enwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown and the river. Nice place to stay.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Fantastic room. Service, location.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property!

Our room was georgeous and it had everything one might need. You cannot stay in a lux hotel like this anywhere else for this price. Loved it!
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Alan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Business travel review

A modern hotel high rise. The AC is set to floor temperature (can’t be changed) so pretty difficult to sleep unless you are happy with a standard 23+ degrees. The windows can’t be opened. The room service menu seemed ok but most of the options were sold out chicken and beef so no way to tell on the quality.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Peifeng

Liked: Cleanliness, property conditions & facilities
Terrible experience for spending $350 per night. The room I booked through Expedia has wrong description and photos and this hotel couldn’t do anything for their own mistakes. I ended up staying in a different types of room from the website description and photos Stay away!
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Xuanjun

Liked: Cleanliness, amenities, property conditions & facilities
整体还算OK。作为长沙地区老牌一梯队酒店整体维护得很好。因为在高楼层所以大部分房间的视野都很开阔，浴室的设计很优秀，整体淋浴的体验也很棒，酒店的插电口适配大多数主流国家的电器使用。服务上，考虑到我们的时差问题，酒店也视房态为我们延迟了两个小时的退房。但是还是可以从一些细节上感受到酒店的年代感（甚至说是有提升空间的地方），例如床头柜靠墙的区域已经老化开裂（甚至掉屑掉渣），部分木质抽屉并不方便拉开。浴室带的立式小梳妆镜已经严重松晃动，浴室能闻到出租房会出现的下水道味，淋浴区地板的一些引水凹槽处清洁不是很彻底有些湿滑，客房卧室的地毯上可见一块很大的油渍/吐渍，以及浴室电动拉帘的指引按钮装反了，这些配件的老化或者细节问题其实会很大程度上影响酒店的整体质感（再搭配上药感很强的客房香氛会更突出酒店陈旧老化的感觉，这同样也会影响体验）。与设施相比，酒店的服务有更大的提升空间，例如以下一些细节：1.在我们办理入住时，负责帮助携带行李的工作人员可以先将行李暂时收归到礼宾部，或是将行李放置在视野范围内并告知我们，而不是默默将行李箱放置在我们身后遍匆匆离开了，这样我们不知道是要自己将行李拉上楼还是要把行李留在这个公共场所。2. 关于食品外卖配送上楼这一条相关政策酒店可以在入住时与房客交代好并且主动询问是否签署免责协议，而不是在外卖已经被配送到酒店，外卖员将商品交给礼宾部时才告知食品外卖出于食品安全考虑礼宾部不配送上楼，需要额外签署免责协议。不论是临时签署协议或是抽出身下楼自取，对于房客来说都造成了或大或小的不方便甚至行程耽误。整体来说这次的住店整体顺利，体验良好。
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Sham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐選擇豐富多樣，食材新鮮富特色。
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

YUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間非常寬敞舒適
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ulisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto, eccellenza Hyatt!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

JUI-CHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店員工服務很好，硬體設備也新。小缺點：馬桶水箱一直有補水聲，但在房間聽不到。保險箱沒電，會自動打開，嫌麻煩就沒通知前台，我是相信大酒店的信譽，錢放了好幾天都沒少，員工的教育訓練做的很好。 不愧是高級酒店，值得再去。
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Zhaoxiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务周到
Stayed 1 night in Nov 2025