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Hotel City Heart Premium

Property class: 3.5

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Photo gallery for Hotel City Heart Premium

A bar area with a stone wall, wooden counter, and four wicker bar stools. - Hotel City Heart Premium (Chandigarh)
An outdoor rooftop lounge with seating areas, ambient lighting, and a view of the cityscape at night. - Hotel City Heart Premium (Chandigarh)
A grand lobby with a marble floor, a staircase with red and white accents, and a seating area with a glass-top table and chairs. - Hotel City Heart Premium (Chandigarh)
A bar area with a patterned light fixture, seating, and a television screen. - Hotel City Heart Premium (Chandigarh)
A modern bar area with a patterned partition, seating, and a counter with a television. - Hotel City Heart Premium (Chandigarh)
Take advantage of a nightclub, free airport pick-up, and a rooftop terrace at Hotel City Heart Premium. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Indian cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Bedroom

A modern hotel room with a large bed, a sofa, a TV, and a ceiling fan.

Standard Room, 1 Bedroom

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Honeymoon Suite, 1 Double Bed

A hotel room with a bed, a desk, a chair, a television, and a ceiling fan.

Honeymoon Suite, 1 Double Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite

A living room with a sofa, coffee table, and a TV stand.

Royal Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

About the neighborhood

Located in Sector 17 neighborhood, Hotel City Heart Premium is connected to a shopping center. International Dolls Museum and Chandigarh Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Zakir Rose Garden and Bird Sanctuary. Looking to enjoy an event or a game while in town? See what's happening at Punjab Cricket Association Stadium or Tau Devi Lal Cricket Stadium. Visit our Chandigarh travel guide
Map
SCO 202-203-204, Chandigarh, Punjab, 160022

What's nearby

  • A white temple with multiple domes surrounded by lush green trees.
    Gurudwara Singh Sabha
    10 min walk - 0.6 miles
  • A garden with pink roses and green grass.
    Zakir Rose Garden
    13 min walk - 0.7 miles
  • An art gallery with paintings on display, a ceiling with lights, and a sign that reads "SOBHA SINGH SECTION".
    Government Museum and Art Gallery
    18 min walk - 1.0 mile
  • Sector 17 Market
    5 min walk - 0.3 miles
  • Natural History Museum
    16 min walk - 0.9 miles

Getting around

  • Chandigarh Station
    18 min drive
  • Chandigarh (IXC)
    35 min drive

Restaurants

  • Blue Tokai Coffee Roasters
    12 min walk
  • Chaurasia Pan Wala Sector 18
    8 min walk
  • Sagar Ratna
    2 min walk
  • Rhapsody
    9 min walk
  • BUFFET HUT
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle on request
  • Secured self parking on site (INR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: INR 200 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Flavours
  • Orchid Green

Things to do

  • Nightclub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bed sheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 600.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 200 per person
  • Secured self parking fee: INR 20 per night
  • Rollaway bed fee: INR 600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel City Heart Premium pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for INR 20 per night.

What time is check-in at Hotel City Heart Premium?

Check-in begins at noon.

What time is check-out at Hotel City Heart Premium?

Check-out is at noon.

Does Hotel City Heart Premium provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is Hotel City Heart Premium located?

Located in Sector 17, this hotel is within a 5-minute walk of National Gallery of Portraits and Sector 17 Market. Gurudwara Singh Sabha and Zakir Rose Garden are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel City Heart Premium Reviews

6.0

5.4

Cleanliness

7.6

Location

6.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 5 out of 17 reviews
Rating 2 - Terrible. 3 out of 17 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place, helpful staff.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dissatisfied

Pros: Location and service staff attitude. Food quality is mostly good. Cons: cleanliness, outdated faucets and bathroom. Smelly bed. TV not working. A small issue but I was billed for a different dish than ordered. Entire hotel was plastered with posters to observe Covid appropriate behavior; it was even advertised that they take care of sanitization of the property but we found that indifferent attitude towards the pandemic throwing caution to winds. Overall I would not recommend this place but for some reason I found the place fully booked. I guess to each his own.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay in Chandigarh

We stayed at this hotel for only a couple of nights while visiting Chandigarh. The hotel was clean, and we really appreciated that there was a bathtub, and strong A/C. The location is near many stores for shopping, a movie theatre, and great coffee -- but also you can walk or take a short rickshaw to places like The Rock Garden, The Capitol Complex, The Rose Garden, etc. The staff were also helpful in getting us a taxi to the airport. I would recommend it!
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad reputation.

Payed parking. Very old and dirty. Below is night club. Asked for hair dryer which was huge like a vacuum cleaner. May 1960’s era.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good,clean and lovely hotel to stay in.The food and service was excellent.Highly recommend for short trips in the city..
Stayed 2 nights in Nov 2017
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Good Location but disappointing stay

The overall room was average, but the sheets wer dirty and had holes, the towels were hard and scratchy. The bath, which we had been looking forward to, was so dirty and stained it was not usable, the toilet in our friends's room was broken and the shower could not be used unless hand held.
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities

A

It was noce to stay on 3 days. Service staff needs change the attitute towards customer expectation and requirement
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

מלון פשוט, בסדר גמור, קצת יקר

מלון פשוט, נקי, שירות טוב, סה"כ בסדר גמור. מחיר קצת יקר לעומת מחירי לינה בהודו. ארוחת הבוקר לא טעימה ולא מתאימה לישראלים. אין משמעות למיקום מכיוון שבכל מקרה נוסעים לגן הפסלים ולשדה התעופה באוטו. באיזור המלון מצאנו מסעדות וחנויות.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

Great potential, Great position but unclean

Very trendy, old hotel...nothing should be changed about its fittings, fixtures and décor. The whole place could be transformed over a weekend with a solid clean, new sheets and towels, and brighter, more lively staff. The position was good for what we needed to do (middle of city)
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Decent, but not recommended

My overall stay was decent. The service of SOME employees was outstanding, however the hotel's level of cleanliness was absolutely disgusting. The bathroom towels, were disgusting, dirty and stained. The bedsheets seemed to be stale as well. Overall, the hotel has great potential but the food, cleanliness, and feel was lackluster. I would recommend to stay here only due to the convenience of the location, so if your looking for a good price, convenient location, this would work. However bring your own towels, and perhaps a pillowcase.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Great location with comfortable stay

our stay ay City Heart Premium,Chandigarh was great with comfortable rooms.The service was good.The food was tasty .Overall the stay was pleasurable.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No health faceut in toilet. Cleaniness of the towels supplied is not good.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very bad experiance

very pathetic experience, reception staff is not polite and room condition is very poor and striking. not expecting such hotels in the list of expedia.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

臭い

Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort