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Excelsior Chamonix Hotel & Spa

4.0 star property
Mountain ski retreat with full-service spa and restaurant

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Photo gallery for Excelsior Chamonix Hotel & Spa

Seasonal outdoor pool
Reception
Suite (Montblanc) | Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Spa

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Double Room

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room, Balcony

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room (View Mont Blanc)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room (View Mont Blanc)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Montblanc)

Suite (Montblanc) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Montblanc)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony (View Mont Blanc)

Deluxe Double Room, Balcony (View Mont Blanc) | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room, Balcony (View Mont Blanc)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
251 Chemin de Saint Roch, Les Tines, Chamonix-Mont-Blanc, Haute-savoie, 74400

What's nearby

  • Chamonix Golf Club - 16 min walk - 0.9 miles
  • Les Praz - Flegere Ski Lift - 3 min drive - 1.4 miles
  • Chamonix Church - 6 min drive - 2.9 miles
  • Chamonix - Planpraz Ski Lift - 6 min drive - 3.1 miles
  • Aiguille du Midi Cable Car - 7 min drive - 3.3 miles

Getting around

  • Les Tines Station - 2 min walk
  • Sion (SIR) - 53 min drive

Restaurants

  • ‪Mer de Glace - ‬32 min drive
  • ‪Brasserie des deux Gares - ‬5 min drive
  • ‪Micro-Brasserie de Chamonix - ‬4 min drive
  • ‪Neapolis - ‬5 min drive
  • ‪La Table de Plan Joran - ‬19 min drive

About this property

Excelsior Chamonix Hotel & Spa

Upscale hotel near Les Praz - Flegere Ski Lift
Located close to Sea of Ice and Chamonix - Planpraz Ski Lift, Excelsior Chamonix Hotel & Spa provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Hit the slopes at this hotel offering a ski shuttle, ski passes, and ski equipment rentals. Treat yourself to a body scrub, a massage, or a body treatment at Pure Altitude, the onsite spa. The on-site local cuisine restaurant, CASA BIANCO, serves dinner. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and an electric car charging station
  • Free newspapers, concierge services, and wedding services
Room features
All 79 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • CASA BIANCO
  • ELIXIR

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 14
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Excelsior Chamonix
Excelsior Chamonix Hotel
Excelsior Hotel Chamonix
Best Western Plus Excelsior Chamonix Hotel Chamonix-Mont-Blanc
Best Western Plus Excelsior Chamonix Chamonix-Mont-Blanc

Frequently asked questions

Does Excelsior Chamonix Hotel & Spa have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Excelsior Chamonix Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Excelsior Chamonix Hotel & Spa?

Self parking is free at this property.

What time is check-in at Excelsior Chamonix Hotel & Spa?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Excelsior Chamonix Hotel & Spa?

Check-out is at 11 AM. Late check-out is available for EUR 50 (subject to availability).

Where is Excelsior Chamonix Hotel & Spa located?

Located near the slopes, this Les Tines hotel is in the mountains, 1.1 mi (1.8 km) from Les Praz - Flegere Ski Lift, and within 6 mi (10 km) of Chamonix - Planpraz Ski Lift and Aiguille du Midi Cable Car. Sea of Ice and Les Houches Ski Resort are also within 9 mi (15 km). Les Tines Station is only a 2-minute walk and Les Praz de Chamonix Station is 23 minutes.

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Excelsior Chamonix Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 550 reviews
Rating 8 - Good. 191 out of 550 reviews
Rating 6 - Okay. 55 out of 550 reviews
Rating 4 - Poor. 27 out of 550 reviews
Rating 2 - Terrible. 7 out of 550 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Amazing place.
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the marvelous views around the hotel, it is aswome
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Great room and breakfast. Best of all was the view of Mont Blanc from our balcony.
Stayed 1 night in Jul 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Aug 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
This was close to Monte Blanc Tunnel just 15 mins drive so a convenient place to stay overnight and with half board available with a delicious menu and great breakfast it was a real find!
Stayed 1 night in May 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful balcony overlooking the Matterhorn. Nice location close to everything. Easy walking distance from the train station.
Stayed 1 night in Aug 2024

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with stunning views of Mont Blanc! Great breakfast buffet, great parking, nice quiet location. It’s about a 10 minute drive to the heart of Chamonix and l’aiguille de Midi. So if you want a hotel outside of the busy area but close and convenient, this is for you.
Stayed 2 nights in Sep 2024

10/10 Excellent

PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel with great view

Beautiful surroundings and views. Nice restaurant facility with excellent food. Good parking space. Bathroom is a little bit on the small side but looks updated. Overall good value.
Stayed 1 night in Sep 2024

8/10 Good

DEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property with great views and pretty quiet bus stop close
Stayed 6 nights in Feb 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views, but every day the same menu options for half board
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful upon arrival. Given rail passes for free transit during our stay. Train station a short walk from hotel. So we just left the car parked free and used the train to explore the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a ski break. We had a hire car, and used it for the various ski areas - which worked really well, but there was also ski bus stop150 metres down the road. The beds are really comfortable, the half board food excellent and we loved the friendly and helpful staff.
Stayed 7 nights in Mar 2024

10/10 Excellent

Timothy

Very good
Stayed 1 night in Jan 2024

6/10 Okay

Ted

Liked: Cleanliness, amenities, property conditions & facilities
Hôtel offers standard rooms and superior rooms with balcony. However the room I was offered to begin with I would describe as a standard room with balcony. In my view just because a room has a balcony does not make it superior if it is the same size as a standard. Thankfully the hotel rectified this situation after the first night which was appreciated.
Stayed 5 nights in Aug 2024

8/10 Good

Jean

Liked: Staff & service, amenities, property conditions & facilities
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Stayed 3 nights in Jul 2024

4/10 Poor

Alister

Disliked: Cleanliness
We found the hotel to be very poorly run. On the second day the room was made up. Damp towels were put on top of the beds, used coffee cups were left, coffee and sugar wasn’t replaced. The dining area for breakfast was poorly run. Jars of jams had run out and not been replaced. Tables were left dirty, floor was sticky. Overall this hotel is poorly run, understaffed and the staff that do work there don’t do the job properly. I would choose another hotel if I were you.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We recently stayed at this hotel in early September and had a pleasant experience overall. The hotel was very clean, and the staff were incredibly cordial and welcoming. Despite it being the beginning of the month, there were many groups of tourists, which added to the lively atmosphere. One of the perks of staying here is that the hotel offers a train card, which was very handy for traveling between Vallorcine and Chamonix — a great bonus for exploring the area. We were quite pleased with the hotel, though we did encounter two minor issues. First, our room was extremely hot, and there was no air conditioning, which made it a bit uncomfortable to sleep at night. Second, the swimming pool is closed whenever it rains, which was a bit disappointing. Despite these small inconveniences, if these issues aren’t deal breakers for you, I would definitely recommend this hotel. The overall experience was positive, and the location and service were excellent.
Stayed 3 nights in Sep 2024

2/10 Terrible

jae woo

Disliked: Cleanliness, property conditions & facilities
There are no bathtub in the room, although main reason why i choose this hotel is the bathtub. You should remove bathtub picture in the selecting room page. Also there is bad (rotten) smell in the corridor, which make me feel that I am in the youth hostel, not in the 4-star hotel. In the morning restauran, it seems that fruit salad is expired. And there is no much selection . My general feeling is that this is not 4-star hotel.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Go for the spa/pool but don’t expect much else

This is only 4 star because of the pool and spa. You have to book in to use the steam/sauna and it’s limited. Rooms far too warm and no temp control. No shower gel provided, got a dirty towel with a hair band and hair on it. No fresh cups for tea/coffee - room service, only make the bed and empty the bins. Had to get a robe at reception for the spa as none provided in the rooms. Restaurant is pretentious with average food.
Stayed 2 nights in Sep 2022

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Un we en amoureux dans un bon établissement. L'hôtel est bien situé en dehors de la ville, au calme. Notre sejour s'est tres bien déroulé. Un petit bemol sur l'état de la chambre, rien de bien grave mais, ayant des habitudes dans des établissements de ce niveau... il y aurait peut-etre des petits travaux d'embellissement à faire. Peinture qui s'effrite, TV défaillante quand le temps n'est pas au beaux fixe. Mais dans l'ensemble c'est un bon hôtel. Le personnel est aux petits soins, l'environnement est parfait pour se reposer, le spa est bien egalement propre et bien équipé. J'y retournerai sans problème.
Stayed 2 nights in Jan 2025

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour ski

Séjour ski
Stayed 2 nights in Jan 2025

10/10 Excellent

Corentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 3 nights in Dec 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

LAURENT

Liked: Cleanliness, property conditions & facilities

Beau mais...

L'endroit est magnifique en fond de vallée, desserte facile avec le train à proximité, ca sent la suisse ! par contre très dommage de ne pas avoir ete prévenus en amont que l'accès au spa doit etre réservé longtemps à l'avance sinon je serai allé dans un autre hotel. Tout était booké !! et sinon le chasse-neige à l'arriere de l'hotel à 5h le dimanche matin pendant 20'.... reveil garanti mais ca l'hotel n'y peut rien ! Autre sujet, les équipes au breakfast sont sous-staffées... ruptures en cascade à 9h30
Stayed 1 night in Dec 2024