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West Palm Hotel

3.0 star property
Hotel in Chaguaramas with free breakfast and bars

Choose dates to view prices

West Palm Hotel offers a quiet sanctuary near the ocean. Guests enjoy continental breakfast, cool off at the poolside bar, grab coffee at the café, and relax with aromatherapy spa services. Attentive staff and complimentary WiFi enhance the experience.

Reviews

6.2 out of 10

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Bedroom

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
Microwave
Electric kettle
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
Microwave
Electric kettle
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Bedroom

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Rainfall showerhead
Microwave
Electric kettle
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
125 Western Main Rd, Chaguaramas, Diego Martin Regional Corporation

What's nearby

  • Chaguaramas Military History & Aerospace Museum - 16 min walk - 0.9 miles
  • Five Islands Water & Amusement Park - 3 min drive - 1.7 miles
  • Ariapita Avenue - 20 min drive - 9.6 miles
  • Hasely Crawford Stadium - 21 min drive - 9.8 miles
  • Queen's Park Savanah - 22 min drive - 10.5 miles

Getting around

  • Piarco Intl. Airport (POS) - 55 min drive

Restaurants

  • ‪Rituals Coffee House - ‬15 min drive
  • ‪KFC - ‬14 min drive
  • ‪Rituals Coffee House - ‬15 min drive
  • ‪The Lure - ‬9 min walk
  • ‪Sails Restaurant - ‬3 min walk

About this property

West Palm Hotel

Property highlights
Consider a stay at West Palm Hotel and take advantage of free continental breakfast, a poolside bar, and a grocery/convenience store. Treat yourself to spa services, such as aromatherapy, a body treatment, or a massage. In addition to a free daily manager's reception and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • A TV in the lobby, concierge services, and coffee/tea in the lobby
  • Barbecue grills, a vending machine, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at West Palm Hotel have thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers and tubs or showers
  • 40-inch Smart TVs with cable channels
  • Wardrobes/closets, microwaves, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

West Palm Hotel Hotel
West Palm Hotel Chaguaramas
West Palm Hotel Hotel Chaguaramas

Frequently asked questions

Does West Palm Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–7:00 PM.

Is West Palm Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at West Palm Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at West Palm Hotel?

Check-out is at 12:30 PM.

Where is West Palm Hotel located?

Situated in Chaguaramas, this hotel is 0.9 mi (1.4 km) from Chaguaramas Military History & Aerospace Museum and within 3 mi (5 km) of Five Islands Water & Amusement Park and Chaguaramas Boardwalk. Chaguaramas Golf Course and Macqueripe Bay are also within 6 mi (10 km).

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Reviews

West Palm Hotel Reviews

6.2

6.4

Cleanliness

6.0

Amenities

6.8

Staff & service

6.2

Eco-friendliness

5.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 98 reviews
Rating 8 - Good. 17 out of 98 reviews
Rating 6 - Okay. 31 out of 98 reviews
Rating 4 - Poor. 12 out of 98 reviews
Rating 2 - Terrible. 20 out of 98 reviews

Reviews

6/10 Okay

Milan

Liked: Cleanliness, staff & service
Very quite, calm, nice swiming pool
Stayed 2 nights in Mar 2025

6/10 Okay

GAIL

Disliked: Cleanliness, amenities, property conditions & facilities
Surroundings/environs are beautiful. Rooms need major improvement/upgrading.
Stayed 2 nights in Jun 2025

8/10 Good

Craft

Liked: Staff & service, amenities
The food is really good!… convenient location to five islands
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m impressed with the cleanliness and hospitality of the place and people.Will definitely be back
Stayed 1 night in Apr 2023

8/10 Good

shenelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful...
Stayed 1 night in Jun 2023

6/10 Okay

Antonio

Disliked: Cleanliness, staff & service
Breakfast
Stayed 1 night in Mar 2024

8/10 Good

Devindra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The fish soup for dinner was excellent, and by itself raised the overall score from 3/5 to 4/5.
Stayed 1 night in May 2023

6/10 Okay

Matthias

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was decent, the pool is beautiful however there was mold in our bathroom, really questionable characters outside the hotel as well as the actual hotel itself drains smell badly, grass is overgrown and there's caution tape preventing you from rolling the suitcases on normal ground and instead you have to drag your suitcase up the stairs.
Stayed 1 night in Oct 2024

8/10 Good

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the BESSSSSS. I LOVE YOU SHARON MOHAMMED YOU CLEANED Excellent FOR ME I WILL ALWAYS LOVE YOUUUUU 💚
Stayed 12 nights in Jul 2024

4/10 Poor

Bevan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Logistically the set up of the rooms and accessibility
Stayed 1 night in Apr 2024

4/10 Poor

Kirt

Disliked: Cleanliness, property conditions & facilities
They are located too far from the International Airport.
Stayed 1 night in Nov 2023

6/10 Okay

terry

Liked: Amenities
The place is decent overall, some of the staff are very friendly and helpful. Rooms we clean but can do with a little upgrade. However, the price is affordable and it's good for a staycation if you are on a budget.
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable, clean, and close to Peakes boatyard!

Staff were helpful in finding a ride to the Fast Ferry at (!) 4:30 am. Excellent AC. Only downside was the loud grass-trimmer just outside. At first I thought: no TP!, but it was behind me..
Stayed 1 night in May 2024

8/10 Good

Judith Ann

Liked: Staff & service
Welcoming & responsive staff. Generally tidy but signs of wear and tear, suggesting need for investing in upgrading facilities.
Stayed 1 night in Jun 2023

4/10 Poor

Krasimir

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
They didn’t have WiFi for more then/4 hours. I also didn’t have hot water first night. Two basic things in the 21st century.
Stayed 2 nights in Jul 2024

2/10 Terrible

Sherice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to switch rooms because of a foul odor and then the TV remote didn’t work, I had to get a different remote for the A/C. It was too much confusion and back and forth.
Stayed 1 night in Feb 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were unhelpful. The rooms are hard to fin and the staff do noit guide you. They gave me a room with two enormous air conditioners outside - very noisy - so I complained and was given a quieter one b ut it required a lot of too and fro. Dinner such as it was, was pretty appalling and inflxible. You had to give a deposit for the aircon remote which says a lot about their clientele. Huge amounts of form filling at reception. Breakfast almost a bad as dinner - no choice at all. instant coffee and a tea bag and a kettle. Overall got the impression the staff did not care at all.
Stayed 1 night in Jun 2024

2/10 Terrible

Aristoteles

This hotel should be out-of-business

Honestly I never make any negative review, specially because all business can take a chance to improve their services, however this hotel should be closed now. No cable TV, the AC worked only one night, the next night And couldn’t sleep because of hot weather and defective AC. The breakfast is just like nothing, and all local people I’ve interacted in town made bad comments about the hotel. Do yourself a favor and save some frustration. Find other hotel. Pictures are attached to prove my review. By the way, I think I was the only guest there. Done my prepaid booking online, and no option to cancel. Breakfast served in a super nasty dirty tray . Check pictures.
Better say they don’t have TV …. Horrible picture … not 4K lol.
Broken and outdated AC, also missing the remote control.
Super dirty tray serving bad breakfast.
Stayed 2 nights in Dec 2023

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
To begin, there was no information about the different levels, and the number of steps it took to get to and from our rooms when we booked the hotel, which as it turned out was at the back of the property. The only good thing about the rooms were the air conditioning and the bathrooms that were nicely tiled, although we had to battle bugs and mosquitoes that came in through the holes in the mesh outside of the little windows. The tv remote did not work, nor did the wifi, so we could not get room service, and had to trek down four levels of stairs, and cross the property to get to the front desk to request assistance. We were transferred to rooms closer to the front of the property the next day, but the view from the balcony was a wall and steps leading up to the pool. Again, there was no wifi service at that level either, and not only did the tv remote not work, which did not matter anyway because TNT was the only channel available, we had to unplug the tv when it was time to sleep. Only one night stand in the room, and no lamp. We had to request an ironing board and iron, as well as fresh towels after two days, as well as put out the trash for pickup. The property owner needs to pay more attention to the details, and the overall upkeep for the property. Too much exposed and broken PVC piping that were an eyesore. There needs to be solar lighting along the pathway leading to the upper levels, so you can see your way at night. As for breakfast! hotdogs are not sausages!
Stayed 4 nights in Jun 2023

10/10 Excellent

Miguel Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 14 nights in Sep 2025

4/10 Poor

Terri

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The aircondition is leaking infront of the front door and in the toilet. There was no Wifi on the property. They kept lying saying the technician is there fixing it. I threaten to leave and they purchased a phone card for me to buy a plan for the duration of my stay. I killed a cockroach in my room. The bathroom had a choke the water was not running out quickly. Breakfast was delicious. Staff was very helpful.
Stayed 3 nights in Aug 2025

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service
Very affordable rates for people looking for somewhere to rest their head for vacation. Not much else to offer as a hotel.
Stayed 1 night in Aug 2025

6/10 Okay

M J

Disliked: Staff & service, property conditions & facilities

I’d stay there again but wouldn’t rush to do so

While the pool is quite nice, a lot of the property is run down. The room is ok; AC worked well; the bathroom is ok. It’s a bit piecemeal; a queen mattress on a double bed base does not make a queen bed. Breakfast was good. Since there were two of us we asked for a second key. The hotel refused to provide one. In fact, if we wanted our room cleaned we had to drop off our key at reception. Doesn’t instill confidence, nor a feeling of guest focus.
Stayed 8 nights in Jun 2025

8/10 Good

victoria

Our stay was good. There was a minor issue at the beginning but that was quickly sorted out🙏
Stayed 1 night in Jun 2025

2/10 Terrible

vanessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Book 1 room for 4 adults which came up to 164 US. Also had the choice of booking 2 rooms for 4 adults for 161 US. When I called the hotel they said that I had to pay extra since I had 2 extra person in the room. I tried to explained that if I had knew I would had booked the 2 rooms which was actually less cash. The hotel was no help and said since I booked third party I had to contact Expedia. Weeks later I still don’t have a contact number for Expedia. I messaged the help desk and they said that the hotel had the authorization to ask for more cash. From the experience Expedia has FALSE ADVERTISING. They claim that it’s a one time payment and you have certain package options but when u go to the hotel that is not real information. It’s completely different. I recommend that Expedia either put up the real information (no fine print garbage) or just don’t have the advertise the hotel at all. The trip started horribly because of the misinformation. The toilet in my room was flooded and I need to be re-roomed. For breakfast I came in at half 8 and all the other guest was literally packing the food into boxes and heading into their rooms. I had to pay extra for my 2 other persons and received nothing for them. No towels or water. The property itself was old and wore down. The only highlight was the pool. Poor staff service. Highly recommend that Expedia take this hotel down until they contact them and have CORRECT PRICES.
Stayed 1 night in Jun 2025

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