Mercure Cergy Pontoise Centre

4.0 star property
Upscale hotel with business center and 24-hour front desk

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May 2024

Mercure Cergy Pontoise Centre

Photo gallery for Mercure Cergy Pontoise Centre

Classic Room, 1 Double Bed | In-room safe, blackout drapes, soundproofing, free cribs/infant beds
Exterior
Bar (on property)
Eco-friendly toiletries, hair dryer, towels, soap
Bar (on property)

Overview of Mercure Cergy Pontoise Centre

Reviews
7.8

Good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet friendly
  • Free WiFi
  • Bar
  • Room service

Check out the area

3 rue des Chênes Émeraude, Cergy, Val-d'Oise, 95000
  • Popular LocationMcDonald's2 min walk
  • Popular LocationCY Cergy Paris University9 min walk
  • Popular LocationCergy Préfecture Station11 min walk
  • AirportParis (CDG-Roissy-Charles de Gaulle)36 min drive

Room options

Classic Room, 1 Double Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Double Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Privilege, Superior Room, 1 Double Bed with Sofa bed

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Cergy

Located in Cergy, Mercure Cergy Pontoise Centre is in the city center and near a boardwalk/promenade. Pontoise Cathedral and Abbaye de Maubuisson are local landmarks, and some of the area's activities can be experienced at Ecopark Adventures and Parkid's Amusement Center. Piscine Cergy and Cergy Pontoise Leisure Island are also worth visiting. Looking to get your feet wet? Water tubing and swimming adventures can be found near the property.

What's nearby

  • CY Cergy Paris University - 9 min walk
  • Essec Business School - 16 min walk
  • Cergy Pontoise Leisure Island - 6 min drive
  • St Christophe Business Park - 7 min drive
  • Pontoise Cathedral - 8 min drive

Getting around

  • Cergy Préfecture Station - 11 min walk
  • Saint-Germain-en-Laye Acheres-Grand-Cormier Station - 11 min drive
  • Paris Charles de Gaulle Airport (CDG) - 36 min drive

Restaurants

  • McDonald's - 2 min walk
  • KFC - 6 min walk
  • Buffalo Grill - 8 min walk
  • La Croissanterie - 11 min walk
  • Bowling du Stadium - 11 min walk

About this property

Mercure Cergy Pontoise Centre

Upscale hotel in a shopping district
Take advantage of a shopping mall on site, an arcade/game room, and dry cleaning/laundry services at Mercure Cergy Pontoise Centre. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Additional perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and access to a nearby health club
  • Luggage storage, meeting rooms, and a TV in the lobby
  • Laundry services, secured bicycle storage, and a front-desk safe
Room features
All 57 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Other amenities include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 40-inch flat-screen TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 7 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday continental breakfast available 6:30 AM–10:30 AM for a fee: EUR 17 per person
  • A bar/lounge

Restaurants on site

  • Astree

Things to do

  • Arcade/game room
  • Bicycle storage
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 840 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 6.18 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 17 per person
  • Covered self parking fee: EUR 7 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cergy Pontoise Centre
Mercure Pontoise
Mercure Pontoise Hotel
Mercure Pontoise Hotel Cergy Centre
Mercure Cergy Pontoise Centre Hotel
Mercure Pontoise Centre Hotel
Mercure Pontoise Centre
Mercure Cergy Pontoise Cergy
Mercure Cergy Pontoise Centre Hotel
Mercure Cergy Pontoise Centre Cergy
Mercure Cergy Pontoise Centre Hotel Cergy

Frequently asked questions

Is Mercure Cergy Pontoise Centre pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Cergy Pontoise Centre?

Self parking is available for EUR 7 per night.

What time is check-in at Mercure Cergy Pontoise Centre?

Check-in begins at noon. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Cergy Pontoise Centre?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Cergy Pontoise Centre located?

Located in the heart of Cergy, this hotel is within a 15-minute walk of CY Cergy Paris University and Piscine Cergy. Essec Business School and Pontoise Cathedral are also within 2 mi (3 km). Cergy Préfecture Station is 11 minutes by foot and Pontoise Station is 28 minutes.

Mercure Cergy Pontoise Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 178 reviews" "
Rating 8 - Good. 72 out of 178 reviews" "
Rating 6 - Okay. 25 out of 178 reviews" "
Rating 4 - Poor. 17 out of 178 reviews" "
Rating 2 - Terrible. 9 out of 178 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

TAKUMI

Stayed 2 nights in Jan 2024

2/10 Terrible

Saeid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go there !
Stayed 3 nights in Sep 2023

8/10 Good

Reza

Stayed 2 nights in Jun 2023

10/10 Excellent

Gerald

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 6 nights in May 2023

10/10 Excellent

Carlos, Santiago

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, all are really friendly

10/10 Excellent

Wissam

Stayed 2 nights in Sep 2022

10/10 Excellent

Marco Antonio

Stayed 1 night in Oct 2021

6/10 Okay

CHANTAL

Stayed 2 nights in Jun 2021

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I don’t reconcile as it is in poor conversation and the price is not cheapest
Stayed 1 night in Jul 2019