Vacations Close To University Medical Center of El Paso

The floors had dirt and hair in the room and in all the hallways. The door to my room would not shut without slamming it and turning the handle down from the outside. It was almost impossible to latch from the inside. Very unsafe.

This place is absolutely phenomenal. The staff is organized, helpful, and go out of their way to make sure every need is met. This hotel and hotel staff really impressed me. I will 100% stay here again.

We were charged a deposit but it went through as a payment. The front desk woman was mean and nasty when we called about receiving a refund and a confirmation. She told us not to call again and hung up on us too. Never staying there again.

The staff was very friendly and the free shuttle service to restaurants