Vacations Close To Paseo Herencia Shopping Mall

We loved everything about the resort. The only thing needed is more activities at the pool site.

The beautiful pool closed to early, wish it was open later.

I recently stayed at Barcelo Aruba on a trip with my friend. Overall, the staff at the restaurants and amenities were very nice, friendly, and welcoming. We really appreciated their kindness and the service they provided during our stay. Unfortunately, our experience with the reception/front desk was very different. We did not feel welcomed, and at times it felt as though timeshare members were treated with much more importance than guests who booked through Expedia. We had booked a room with two beds through Expedia, but when we requested to change our room to the accommodation we had selected and paid for, we were told in front of other guests that rooms with two beds were not available for Expedia customers. The way this was communicated made us feel embarrassed and as though we were somehow less valued because we had booked through Expedia. I believe all guests should be treated with the same level of respect and hospitality, regardless of how they made their reservation. The restaurant and amenities staff were wonderful, but the experience at reception unfortunately affected our overall impression of the hotel.

Divi was great, clean, helpful staff. Resteraunts all had great food and was seated quick. Pools were fun and the beach was beautiful.

Rooms were clean and staff was very attentive. Food wasn’t very good. Very basic and over priced.

The room was fantastic cleaned, There was two incident that occurred , maid cleaned the room late 3:30 pm. And my husband and I left some items on the balcony (swimsuit , strawhat,cap and trunks)when we checked out,.I had a friend who was still at the resort check the front desk, no one seen the items.