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Zerenity Hotel & Suites

3.0 star property
Hotel with free parking, near Cebu International Convention Center

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Photo gallery for Zerenity Hotel & Suites

Terrace/patio
Lobby
Executive Pad | In-room dining
Premium bedding, in-room safe, desk, rollaway beds
Front of property - evening/night

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, rollaway beds

Deluxe Double Room

Highlights

Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Bidet
Electric kettle
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, rollaway beds

Deluxe Room, 2 Twin Beds

Highlights

Fireplace
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Bidet
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
San Miguel Road, Corner 1st St. Villa Amores, Apas, Cebu City, Cebu, 6000

What's nearby

  • Ayala Malls Central Bloc - 3 min walk - 0.2 miles
  • Waterfront Cebu City Casino - 14 min walk - 0.8 miles
  • Ayala Center - 5 min drive - 1.6 miles
  • Cebu Business Park - 5 min drive - 1.8 miles
  • SM City Cebu - 5 min drive - 2.0 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Ally Mango - ‬4 min walk
  • ‪Ikkousha Ramen - Food Choices - Ayala Malls Central Bloc Branch - ‬4 min walk
  • ‪Treat Street - ‬4 min walk
  • ‪Pipeline Bar & Grill - ‬4 min walk

About this property

Zerenity Hotel & Suites

Hotel near SM City Cebu
Located close to Cebu International Convention Center and Casa Gorordo Museum, Zerenity Hotel & Suites provides a grocery/convenience store, a terrace, and a coffee shop/cafe. Be sure to enjoy a meal at Zen Cafe, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), an elevator, and meeting rooms
  • A front-desk safe, luggage storage, and a TV in the lobby
Room features
All guestrooms at Zerenity Hotel & Suites feature thoughtful touches such as fireplaces and premium bedding, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • Electric kettles, daily housekeeping, and desks

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Zen Cafe

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 600 per vehicle (one-way)
  • Rollaway bed fee: PHP 1150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Zerenity Hotel Cebu
Zerenity Hotel
Zerenity Cebu
Zerenity
Zerenity Hotel & Suites Cebu Island/Cebu City
Zerenity Hotel Suites
Zerenity Hotel & Suites Hotel
Zerenity Hotel & Suites Cebu City
Zerenity Hotel & Suites Hotel Cebu City

Frequently asked questions

Is Zerenity Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zerenity Hotel & Suites?

Self parking is free at this property.

What time is check-in at Zerenity Hotel & Suites?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Zerenity Hotel & Suites?

Check-out is at noon.

Does Zerenity Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 600 per vehicle applies.

Where is Zerenity Hotel & Suites located?

Situated in the business district, this hotel is 1 mi (1.6 km) from Cebu International Convention Center and 2.1 mi (3.3 km) from SM City Cebu. Casa Gorordo Museum is 2.9 mi (4.7 km) away.

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Zerenity Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 120 reviews
Rating 8 - Good. 46 out of 120 reviews
Rating 6 - Okay. 27 out of 120 reviews
Rating 4 - Poor. 11 out of 120 reviews
Rating 2 - Terrible. 3 out of 120 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service
It's a budget hotel. great location. immediate surrounding area is not the greatest. staff is friendly and helpful
Stayed 3 nights in Jan 2025

8/10 Good

R'

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient for tourist and locals
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Near IT Park

Good location and great value for your money.
Stayed 4 nights in May 2024

10/10 Excellent

Paul Jazon

Liked: Cleanliness, staff & service, property conditions & facilities
I love that there's a 7-Eleven right next to the hotel.
Stayed 5 nights in Nov 2023

10/10 Excellent

Elwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zerenity Hotel is a better hotel then i expected. Nice, comfortable and cozy.
Stayed 7 nights in Jan 2024

10/10 Excellent

Timothy Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Breakfast was FANTASTIC. Wifi was spotty but mostly ok. Staff VERY friendly and accommodating.
Stayed 10 nights in Mar 2024

10/10 Excellent

AUGUSTO

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and Staff & Service are Excellent. Dining and Transportation are very accessible. Most importantly, it's affordable.
Stayed 15 nights in Nov 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Customer Service

Good Job to Sir Jay-R and another Sir JR! Kudos too to the staff at the resto (breakfast). Best customer service, thank you!
Stayed 1 night in May 2023

6/10 Okay

William

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Disappointed....

No hot water for shower. Toilet flush is seldom fail or repeatedly do so it will flush. Remote TV is not working.
Stayed 3 nights in May 2023

4/10 Poor

Mydel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay room 310, 408 and 406. Room 310, the exhaust fan from ceiling is dripping with water and straight to toilet bowl. You will get wet while you will pee or pass motion. There is no hand and face towel provided at all. no room slippers and door card is not working. I need to open by keys manualy. It is very hassle. The toilet alot of molds on shower side .lastly the kettle provided has burning smell when using it Bathroom towel and bathroom rug is also dirty. No hygiene Room 408/406 - the toilet bowl will not flush, it over flow when flushing. very dirty. Can not even fix it even after changing toilet bowl itself The key card is not working, we need to always use manual keys to open the room. I find that the hotel is new but the amenities is not well maintained. we requested to change room so that we will have better stay but they don't have spare room. And unfortunately they are not able to fix the issues we escalate to them. so we end up we check out early and move to other hotel to stay. I hope the hotel will get improved and provide the basic necessity. And be prepared especially if peak season. Overall experience is bad and dont pass the basic requirement for accomodation
Stayed 7 nights in Jan 2024

8/10 Good

Kazumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Masako

Disliked: Staff & service
スタッフはフレンドリーだったが、デポジットが2000ペソだったが、返却時は1000ペソしか預かっていなかったと言われた。部屋のカードキーの扱いも雑でしばらく見つからなかった。
Stayed 5 nights in Aug 2024

6/10 Okay

Yuji

Liked: Staff & service, amenities
Disliked: Cleanliness
まぁまぁかな
Stayed 1 night in Jul 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

Kazunori

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

SHINGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Ryoichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023

8/10 Good

CHULHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

서비스 굳

자주 이용하는 호텔로서 위치 및 서비스에 만족합니다.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed numerous times over the past year, it’s my favourite for location, price, excellent staff service
Stayed 2 nights in Jan 2020

10/10 Excellent

RT, San Francisco, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fairly nice neighborhood and lively atmosphere. Not too crowded.
Stayed 4 nights in Jan 2020

10/10 Excellent

BONG, NEW YORK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit to the hotel and the #1 reason I love about this place are the Staff. Then you have the cleanliness of the room, and super close to IT Park (where everything is happening). The shower definitely needs an upgrade to make them all "rain shower" and an even distribution of hot and cold water. Wi-fi connections needs to be improved vastly because I do a lot of business online while on vacation. May I also suggest to have a 2 station internet cafe that are connected to a high-speed internet cable, again for tourists who does business online while on vacation. Over all, because of the Staff, Management, and tidiness of the room I'll give this place a 4 star! You can be on the bank that I will be back here next year!
Stayed 3 nights in Dec 2019

6/10 Okay

Antonio

Liked: Staff & service

Hotel room not as described.

Not happy with my stay, and I left my amenities in the room hotel did not even bother to info me upon checkout.
Stayed 3 nights in Oct 2019

8/10 Good

KOJI

Liked: Staff & service, property conditions & facilities, room comfort

セブは水圧と電波が…

シャワー　水圧が… お国の問題なので仕方ないけど… メンテナンス呼んで対応して貰いましたが水がかなり弱かったです。 その他は何の問題もなくセキュリティーの人もいるし安心でした。
Stayed 5 nights in Oct 2019