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Surestay Plus By Best Western Cebu City

2.5 star property
Travelers find genuine hospitality near Ayala Center with an impressive breakfast spread that fuels exploration of Cebu City's vibrant attractions

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Photo gallery for Surestay Plus By Best Western Cebu City

Exterior - Surestay Plus By Best Western Cebu City (Cebu City)
Family Room, 2 Queen Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk - Surestay Plus By Best Western Cebu City (Cebu City)
Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk - Surestay Plus By Best Western Cebu City (Cebu City)
Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk - Surestay Plus By Best Western Cebu City (Cebu City)
Lobby - Surestay Plus By Best Western Cebu City (Cebu City)
Surestay Plus By Best Western Cebu City, in Capitol Site's center, offers a free breakfast buffet and luggage storage. Minutes from Ayala Center, the on-site coffee shop is perfect for relaxing. Attentive staff provide insider tips for local experiences.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 2 Twin Beds, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 3 Twin Beds, Non Smoking

Premier Room, 3 Twin Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 3 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Minibar, in-room safe, individually furnished, desk

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
LED TV
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, individually furnished, desk

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

View all photos for Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

Minibar, in-room safe, individually furnished, desk

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

  • Sleeps 4

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

  • Sleeps 4

1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

View all photos for 3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 3

About the neighborhood

Located in Capitol Site, a neighborhood in Cebu City, Surestay Plus By Best Western Cebu City is in a shopping district. Travelers who have shopping on the agenda can visit Ayala Center and SM City Cebu. Zoomers Blacklight Mini Golf and Jose R. Gullas Halad Museum are also worth visiting. Visit our Cebu City travel guide
Map
Danaque Building, Capitol Site, Cebu City, 6000

What's nearby

  • I am not yet done for the day! 😃 Today has been an interesting walk... my happy feet seems to know where the most happening place is and found myself at another happy place! National Bookstore in Mango Avenue 😃 where they are currently having their 2019 Book Binge Bazaar. I immediately sent photos and sale alert to my fellow bookworms who might also want to take this book binge opportunity ☺️ #ginnysjournal #bookworm #booklover #happyplace #happyfeet
    Mango Square
    7 min walk - 0.4 miles
  • Ayala Center which includes modern architecture and a garden
    Ayala Center
    2 min drive - 0.9 miles
  • Cebu Doctor's University Hospital
    1 min walk - 0.0 miles
  • Osmeña Fountain Circle
    7 min walk - 0.4 miles
  • Chong Hua Hospital
    7 min walk - 0.4 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    36 min drive

Restaurants

  • Jollibee
    2 min walk
  • Carlo’s Batchoy
    2 min walk
  • Lost Books Cebu
    1 min walk
  • Yakski Barbeque & Eatery
    3 min walk
  • Bo's Coffee
    1 min walk

About this property

Surestay Plus By Best Western Cebu City

Hotel near Ayala Center
Take advantage of a coffee shop/cafe, a bar, and a restaurant at Surestay Plus By Best Western Cebu City. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self parking
  • Smoke-free premises, an elevator, and luggage storage
  • Concierge services, a banquet hall, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 62 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs and separate sitting areas.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • 32-inch LED TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Similar properties

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Harolds Hotel CEBU
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 967 reviews
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1200 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: PHP 1200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Cebu City
Surestay Plus By Best Western Cebu City Hotel Cebu City

Frequently asked questions

Is Surestay Plus By Best Western Cebu City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Cebu City?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Surestay Plus By Best Western Cebu City?

Check-out is at noon.

Where is Surestay Plus By Best Western Cebu City located?

Located in Capitol Site, this hotel is steps from Cebu Doctor's University Hospital, and within 3 mi (5 km) of Ayala Center and SM City Cebu. St Patrick’s Square and Osmeña Fountain Circle are also within 10 minutes.

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Reviews

Surestay Plus By Best Western Cebu City Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 122 out of 190 reviews
Rating 8 - Good. 46 out of 190 reviews
Rating 6 - Okay. 15 out of 190 reviews
Rating 4 - Poor. 2 out of 190 reviews
Rating 2 - Terrible. 5 out of 190 reviews

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and service. The hotel is lovely, the bed is so comfortable, allowing and great rest, the shower is hot. Everything here is incredible, I would recommend this hotel to all 🙂
Stayed 4 nights in Dec 2025

10/10 Excellent

Coraliza

Liked: Cleanliness, amenities, property conditions & facilities
Clean and smells good
Stayed 2 nights in Nov 2025

10/10 Excellent

WILMA GONZAGA

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice and it just makes coming home more meaningful even with storm hitting the place two days before I left. I am so grateful for the staff. They make me feel so welcome. They were so attentive to my needs. Thank you everyone!!!
Stayed 15 nights in Oct 2025

10/10 Excellent

Maria

Liked: Amenities
Very helpful staff, clean property and great breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

CALEB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Convenient to CBD and lots of places
Stayed 3 nights in Jun 2025

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful! The hotel is clean.
Stayed 3 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to coffee shops, restaurants and groceries.
Stayed 5 nights in May 2025

10/10 Excellent

Ma Angeli

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and smelled good! The beds are comfy and the linens looked and smelled clean. The hotel’s location was perfect for what we came to Cebu for. I’d stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Nice place & people , got a great time.
Stayed 6 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
clean, the staffs are friendly and nice.
Stayed 10 nights in Mar 2025

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with breakfast included which was very tasty. Staff are so helpful and friendly. Very clean and quiet. We enjoyed our 2 night stay here. Lovely reception area to sit and relax.
Stayed 2 nights in Apr 2025

8/10 Good

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few days, property was in good location, lots of restaurants and entertainment nearby. They charge too much for airport transfer, though.
Stayed 3 nights in Mar 2025

8/10 Good

tri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent amenities and room is good size and clean. Staff is very friendly.

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay while in Cebu City. The bldg.is newly renovated. It’s clean and the staff are nice and very accommodating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Euclif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean atmosphere and good rooms
Stayed 3 nights in Feb 2024

10/10 Excellent

Goldie Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying with surestay. The staff are very nice and accommodating. Definitely recommended ! We will be back next time we visit cebu ❤️
Stayed 3 nights in Mar 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and excellent staff. Breakfast foods it's so good. I will recommend this place to my family and friends.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay and the service was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff. Delicious breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
employees are super nice. rooms are clean overall, 4 stars.
Stayed 15 nights in Jan 2025

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility, food are good, excellent customer service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room. Staffs are very accommodating and friendly. Breakfast is great!
Stayed 1 night in Feb 2025

10/10 Excellent

Robert and Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed by how clean it was and the breakfast was good every morning.
Stayed 2 nights in May 2024