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Sugbutel Family Hotel Cebu powered by Cocotel

Property class: 3

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Photo gallery for Sugbutel Family Hotel Cebu powered by Cocotel

Deluxe Twin Room | Desk, free WiFi, bed sheets - Sugbutel Family Hotel Cebu powered by Cocotel (Cebu City)
Terrace/patio - Sugbutel Family Hotel Cebu powered by Cocotel (Cebu City)
Restaurant - Sugbutel Family Hotel Cebu powered by Cocotel (Cebu City)
Hallway - Sugbutel Family Hotel Cebu powered by Cocotel (Cebu City)
Deluxe Twin Room | Desk, free WiFi, bed sheets - Sugbutel Family Hotel Cebu powered by Cocotel (Cebu City)
Located in the heart of North Reclamation Area, Sugbutel Family Hotel is steps from SM City Cebu. It offers practical comforts like in-room WiFi and dry cleaning. A business center serves working travelers, while the restaurant and 24-hour front desk meet all guests' needs.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, free WiFi, bed sheets

Deluxe Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Desk, free WiFi, bed sheets

Superior Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Family Room

Superior Family Room | Desk, free WiFi, bed sheets

Superior Family Room

  • 19 sq m
  • Sleeps 5
  • 4 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free WiFi, bed sheets

Standard Twin Room

  • 13 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Desk, free WiFi, bed sheets

Deluxe Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room

Desk, free WiFi, bed sheets

Deluxe Family Room

  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Twin Room

Desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

Superior Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Double Room

Desk, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

About the neighborhood

Located in Cebu City, Sugbutel Family Hotel Cebu powered by Cocotel is in the city center. Colon Street is a notable landmark, and travelers looking to shop may want to visit SM City Cebu and Ayala Center. Jpark Island Waterpark and Jose R. Gullas Halad Museum are also worth visiting. Visit our Cebu City travel guide
Map
S. Osmena Boulevard, North Reclamation, Cebu City, Cebu, 6000

What's nearby

  • Colon Street
    Colon Street
    4 min drive - 1.4 miles
  • Magellan's Cross
    Magellan's Cross
    4 min drive - 1.6 miles
  • SM City Cebu
    7 min walk - 0.4 miles
  • Robinsons Galleria Cebu
    8 min walk - 0.5 miles
  • Pier 4 Cebu Port
    8 min walk - 0.5 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    32 min drive

Restaurants

  • Jonie's Sizzlers & Roast
    7 min walk
  • Starbucks
    6 min walk
  • Pizza Hut
    7 min walk
  • Krispy Kreme
    7 min walk
  • CnT Lechon
    5 min walk

About this property

Sugbutel Family Hotel Cebu powered by Cocotel

Hotel near SM City Cebu
You can look forward to a grocery/convenience store, dry cleaning/laundry services, and a business center at Sugbutel Family Hotel Cebu powered by Cocotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), luggage storage, and 1 meeting room
  • A porter/bellhop, a reception hall, and an elevator
  • A 24-hour front desk, a computer station, and smoke-free premises
Room features
All 91 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 23-inch flat-screen TVs with premium channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: PHP 150 to 300 per person
  • A restaurant

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • Elevator (38 inch wide door)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 150 to 300 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Sugbutel Family Hotel Cebu
Sugbutel Family Hotel
Sugbutel Family Cebu
Sugbutel Family
Sugbutel Bed And Bath
Sugbutel Bed & Bath Hotel Cebu City
Sugbutel Family Hotel Cebu Island/Cebu City
Sugbutel Family Hotel Hotel
Sugbutel Family Hotel Cebu City
Sugbutel Family Hotel Hotel Cebu City

Frequently asked questions

Is Sugbutel Family Hotel Cebu powered by Cocotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Sugbutel Family Hotel Cebu powered by Cocotel?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sugbutel Family Hotel Cebu powered by Cocotel?

Check-out is at noon. Late check-out is available for a fee.

Where is Sugbutel Family Hotel Cebu powered by Cocotel located?

Located in Carreta, this hotel is 0.3 mi (0.5 km) from SM City Cebu and 1.6 mi (2.6 km) from Ayala Center. Robinsons Galleria Cebu and Pier 4 Cebu Port are also within 15 minutes.

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Reviews

Sugbutel Family Hotel Cebu powered by Cocotel Reviews

7.0

Good

7.4

Cleanliness

6.6

Location

7.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 11 out of 56 reviews
Rating 8 - Good. 21 out of 56 reviews
Rating 6 - Okay. 13 out of 56 reviews
Rating 4 - Poor. 6 out of 56 reviews
Rating 2 - Terrible. 5 out of 56 reviews

Reviews

Verified

10/10 Excellent

alexandru

Liked: Cleanliness, staff & service, property conditions & facilities
located next to the north bus terminal, 1 minute walk to it.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Ma. Shiela

Disliked: Staff & service, amenities, property conditions & facilities
No AC
Stayed 1 night in Oct 2024
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and simple

Clean and simple
Stayed 1 night in Nov 2019
Verified

8/10 Good

Zenith

Liked: Staff & service

Convenient overnight stay

Friendly staff, free parking, and convenient to shopping malls. No hot water in the shower area. Good for overnight stay. Would stay again in the future .
Stayed 1 night in Jul 2019
Verified

8/10 Good

marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was good for the price
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店人員服務態度很好，但熱水不穩定，沒有吹風機
Stayed 1 night in Mar 2019
Verified

4/10 Poor

DARREL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Foodv

The food is limited even though it was a buffet
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness

I had a good stay

Check in day was good. Staffs are accomodating. Room was clean and somehow fresh. Staffs at dining area were not at all friendly , kid friendly to be exact. Seems like they are lazy serving breakfast. Overall experience is good and i would still love to stay at sugbutel on my next trip to cebu.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel and very clean and service is in top, but the beds were very uncomfortable
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
I imagine that detention centres would, or should, be run like Sugbutel so called Family Hotel. Extremely orderly with lukewarm service personnel. Still, it was a relief for me to be able to sleep in a noise free, clean place. The only thing this place lacked was atmosphere. There is no apparent communal area, so there’s no social aspect to the place unless you’re there with family or friends. Annoyingly too, the WiFi access switches off for any and every reason. You moved. You paused. So you have to keep logging in. It’s close to a big mall, SM mall is a 5 minute walk away. And the hotel is a short taxi ride from many places of interest.
Stayed 1 night in Jan 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
No me dieron desayuno a pesar de venir en la reserva. Alejado
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all I liked the hotel. The price was good. a little bit far to walk to shopping and resturants.
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service
Sugbutel is near the port area of Cebu. So expect a noisy & dusty environment. As of this moment, some parts of the hotel are being renovated & not in excellent condition. The front desk people needs to improve when it comes to costumer service. Management should not hold any of your personal identification upon check in & the use of the keycard should not have a 500php deposit, it should be given for free since your booked in the said hotel. Some of the staffs are nice & respectful. Good costumer service is a must. Thank you.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

suggestion

they need to put door on each room of the dorm
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service

Average

Location near SM mall and walkable, but it can be very noisy at night with the buzz of ships on the dock area, quite a busy street, people on the street. Staff are nice and accommodating, there’s housekeeping everyday and new drinking bottled water. They serve set breakfast, any additional slice of ham or sausage is not allowed. My stay is just fine, the hotel is not fancy nor either a cheap hotel.. its average
Verified

6/10 Okay

Chris

Disliked: Room comfort
Disappointed condition of room,, no window and didn’t get any information about the room(no windows)
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Carrick

Liked: Cleanliness

가격대비 좋으나 그닥 추천은

객실간 소음이 심함. 복도에서 다른 손님의 소리가 너무 잘 들림. 시설은 전반적으로 깔끔하나 프론트 직원은 불친절함 . 익스페디아 에서는 무료아침식사로 포함되어 있으나 , 체크인시 아침이 포함되지않았다며 식사비를 청구함 .
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Verified traveler

Good location at a friendly price. Ideal for family indeed.
Stayed 1 night in Nov 2017
Verified

2/10 Terrible

dee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth

Very noisy hallway Free breakfast is very limited. You cant ask for more Bed is itchy No refrigerator
Stayed 1 night in Sep 2017
Verified

8/10 Good

CHUNG WEI

Liked: Staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Aug 2017
Verified

4/10 Poor

Karine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Les chambres côté rue sont à fuir

Nous avons choisi cet hôtel pour sa proximité avec l'aéroport. Nous devions y séjourner une nuit avant notre départ. La façade de l'établissement est un peu particulière: grand bâtiment vert... Le personnel est souriant et avenant. Les deux chambres superior twin étaient propres, tailles moyennes, confort simple et fonctionnel. Les cloisons qui séparent les chambres des couloirs sont minces et les claquements de porte sont particulièrement audibles de l'intérieur. Mais cela n'est rien comparé au fait d'avoir des chambres côté rue (2x4 voies en plein centre, extrêment circulantes, de jour comme de nuit) avec des fenêtres en simple vitrage. On a simplement l'impression d'être au coeur de la rue: un pur délice pour dormir! Je ne conseille pas cet hôtel, ni pour dormir ni même pour le petit déjeuner (exclusivement philippin)
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

voor 1 nacht oke

We zijn er 1 nachtje geweest de kamer is schoon maar toont geen fleur. Het ontbijt is een beetje sober maar de kok deed zijn best om het zo aangenaam mogelijk te maken
Verified

6/10 Okay

Wendy

Disliked: Staff & service

Toiletries Disappointment

My fiancé is staying overnight and didn't thought of bringing toiletries since it's written with free toiletries. He was shocked that they don't have toothbrush and toothpaste offered even he is willing to pay for it.
Verified

2/10 Terrible

frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID - overpriced for what it is.

Expect nothing and still be disappointed. Room was not cleaned properly prior to my arrival. They have no sheet on the bed, just a dirty fleece blanket, with no clean sheet to cover yourself with. When asked for a sheet they told me 40php, then 50php, then told me they had none. They put my call through to a Manager but the phone rang and rang and rang. No answer, no followup. Breakfast is mediocre and badly put together. The place is SO noisy, do not expect any sleep, even with ear plugs. The doors slam and echo in the hallway, the doors have alarms on them when held open too long, sp you'll hear those alarms all night as well as disrespectful filippino tourists schlepping up and down the hallway and yelling to each other past well into the morning hours and then again before 5am. Room doesnt match photo well at all. Room smells very musty, no window in room or bathroom. Just go somewhere else.
Verified

8/10 Good

Cristel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Låg nära stort shoppingcenter. Perfekt för en övernattning. Annars fanns inte så mycket i närheten