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Padgett Place - Deluxe Suites

4.5 star property
Luxury aparthotel with a golf course and a fitness center

Choose dates to view prices

Photo gallery for Padgett Place - Deluxe Suites

Outdoor pool, sun loungers
Point of interest
Royal Villa, Multiple Bedrooms, Private Pool, Garden Area | Living room | Smart TV
Lobby
Luxury Penthouse | Balcony

Reviews

5.0 out of 10

Popular amenities

  • Kitchen
  • Parking available
  • Bar
  • Pool
  • Outdoor Space
  • Breakfast available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Premium Condo, 2 Bedrooms, 2 Bathrooms, Mountain View

Premium bedding, in-room safe, individually decorated

Premium Condo, 2 Bedrooms, 2 Bathrooms, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 80 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Signature Suite, 3 Bedrooms, 2 Bathrooms, Poolside

Signature Suite, 3 Bedrooms, 2 Bathrooms, Poolside | Premium bedding, in-room safe, individually decorated

Signature Suite, 3 Bedrooms, 2 Bathrooms, Poolside

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 80 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Luxury Penthouse

Luxury Penthouse | Premium bedding, in-room safe, individually decorated

Luxury Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds

View all photos for Family Apartment, Multiple Bedrooms, 2 Bathrooms, Mountain View

Smart TV

Family Apartment, Multiple Bedrooms, 2 Bathrooms, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 80 sq m
  • Studio
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 3 Twin Beds

View all photos for Grand Apartment, 3 Bedrooms, Kitchen, Garden View

Premium bedding, in-room safe, individually decorated

Grand Apartment, 3 Bedrooms, Kitchen, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 80 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Design Suite, 3 Bedrooms, Kitchen, Courtyard View

Smart TV

Design Suite, 3 Bedrooms, Kitchen, Courtyard View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 80 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Executive Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Premium bedding, in-room safe, individually decorated

Executive Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, City View

Smart TV

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Royal Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Smart TV

Royal Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom, City View

Smart TV

Deluxe Apartment, 1 Bedroom, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Apartment, 2 Twin Beds, Kitchen, Mountain View

Smart TV

Luxury Apartment, 2 Twin Beds, Kitchen, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Apartment, 2 Bedrooms, 2 Bathrooms

Smart TV

Premier Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Smart TV

Deluxe Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Royal Villa, Multiple Bedrooms, Private Pool, Garden Area

Royal Villa, Multiple Bedrooms, Private Pool, Garden Area | Living room | Smart TV

Royal Villa, Multiple Bedrooms, Private Pool, Garden Area

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
  • 300 sq m
  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 12
  • 3 Double Beds and 2 Twin Beds

View all photos for Luxury Apartment, 2 Bedrooms, 2 Bathrooms, City View

Premium bedding, in-room safe, individually decorated

Luxury Apartment, 2 Bedrooms, 2 Bathrooms, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 80 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Elite Apartment, 2 Bedrooms, 2 Bathrooms

Elite Apartment, 2 Bedrooms, 2 Bathrooms | Premium bedding, in-room safe, individually decorated

Elite Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
Molave St, Cebu City, Central Visayas, 6000

What's nearby

  • Ayala Center - 10 min walk - 0.6 miles
  • Waterfront Cebu City Casino - 12 min walk - 0.6 miles
  • Cebu Business Park - 15 min walk - 0.8 miles
  • Osmeña Fountain Circle - 3 min drive - 1.4 miles
  • Magellan's Cross - 6 min drive - 2.3 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 41 min drive

Restaurants

  • ‪Manuel's Restaurant - ‬6 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬4 min walk
  • ‪Sinangag Station - ‬5 min walk
  • ‪Cole's Cansi - ‬5 min walk
  • ‪Turtle's Nest - ‬5 min walk

About this property

Padgett Place - Deluxe Suites

Luxury aparthotel with a golf course and a fitness center
A golf course, an outdoor pool, and a fitness center are available at this aparthotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. The apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a kitchen island. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences like a sitting area and a coffee/tea maker. Housekeeping is available on request.
Air-conditioned accommodations at this aparthotel offer safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include kitchen islands. Beds feature premium bedding. Smart televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Danish, English, Filipino, French, Norwegian, Spanish, Swedish

Property amenities

Pool/Spa

  • Massage
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (PHP 350 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Art supplies
  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen island
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: PHP 999 for adults and PHP 499 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Champagne service
  • Couples/private dining
  • Free daily manager's reception
  • Room service (limited hours)

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: PHP 3,499 per night

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • Art gallery
  • Smart TV with cable channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a business district
  • In a shopping district
  • In the mountains

Things to do

  • 18-hole golf course
  • Basketball
  • Children's pool
  • Designer stores
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Early check-in subject to availability
Early check-in fee: PHP 2999
Contactless check-in available
Late check-in subject to availability
Late check-in fee: PHP 1999 for check-in between 6:00 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 2999
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.75 percent for credit card payments
The check-in location differs from the property location; go to: [Apexotel Desk]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 3499.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 5300 per stay
  • Cleaning fee: PHP 3999 per accommodation, per stay
  • Utility fee: PHP 499 per accommodation, per night

We have included all charges provided to us by the property.

This property charges consumption-based heating and electricity.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 999 for adults and PHP 499 for children
  • Airport shuttle fee: PHP 4499 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: PHP 350 per night
  • Early check-in fee: PHP 2999 (subject to availability)
  • Late check-in fee: PHP 1999 for check-in between 6:00 PM and midnight
  • Late check-out fee: PHP 2999 (subject to availability)
  • Rollaway bed fee: PHP 3499.0 per night
  • Credit card charges are subject to a surcharge of 3.75 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Padgett Place Deluxe Suites Condo Cebu
Padgett Place Deluxe Suites Condo
Padgett Place Deluxe Suites Cebu
Padgett Place Deluxe Suites
Padgett Place Deluxe Suites
Padgett Place - Deluxe Suites Cebu City
Padgett Place - Deluxe Suites Aparthotel
Padgett Place - Deluxe Suites Aparthotel Cebu City

Frequently asked questions

Does Padgett Place - Deluxe Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Padgett Place - Deluxe Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Padgett Place - Deluxe Suites?

Self parking is available for PHP 350 per night. Limited spots are available.

What time is check-in at Padgett Place - Deluxe Suites?

Check-in start time: 3:00 PM; Check-in end time: 6 PM. Early check-in is available for a fee of PHP 2999 (subject to availability). Late check-in is available from 6:00 PM– midnight for a fee of PHP 1999.

What time is check-out at Padgett Place - Deluxe Suites?

Check-out is at 11 AM. Late check-out is available for PHP 2999 (subject to availability).

Does Padgett Place - Deluxe Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 4499 per vehicle applies.

Where is Padgett Place - Deluxe Suites located?

This family-friendly Cebu City aparthotel is located in the mountains, within 2 mi (3 km) of Cebu Business Park, Osmeña Fountain Circle, and Yap Sandiego Ancestral House. Magellan's Cross and Tops Lookout are also within 9 mi (15 km).

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Padgett Place - Deluxe Suites Reviews

Reviews

5.0
Rating 10 - Excellent. 9 out of 38 reviews
Rating 8 - Good. 1 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 6 out of 38 reviews
Rating 2 - Terrible. 16 out of 38 reviews

7.0/10

Cleanliness

5.2/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mylene

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s a beautiful place. We enjoyed our stay . Very accommodating host . Only thing Wi-Fi issues but no biggie .
Stayed 8 nights in Oct 2024

4/10 Poor

Swanie

Disliked: Cleanliness, amenities, communication
I stayed in two bedroom apt this place needs a lot of improvements. The ac was dusty, we have to buy our own sponge and soap to wash our dirty dishes it doesn’t have any shampoo or toiletries, check in is inconvenient waited for almost an hour. We have to use the same towels total of 4 for 4 days of stay and no housekeeping and charge the dirty towels upon checked out.
Stayed 4 nights in Jan 2024

4/10 Poor

Sandeep

Liked: Property conditions & facilities
Disliked: Amenities
READ THIS BEFORE YOU BOOK! We did not stay at this property, we were ‘Upgraded’ to another property of theirs, which is new….. well, new building, in a complex that is still under construction. The good parts first… The staff is respectful and very eager to help… but apart from that… everything about this place is inconvenient. We had issues with plumbing from day 1…. The kitchen sink overflows were just the start… this caused us to panic and we ended up spending an hour to dry the place…. This was rectified, and then the AC started to leak, followed by some bathroom fixtures….. I was so frustrated, that we checked out midway of our stay and booked Holiday Inn ( which was the best decision we took). The place/ apartment was pretty …. But it lacked basic things like soaps in the bathrooms,…. Daily Housekeeping is not available and if asked for, the charges are pretty exorbitant! I also struggled to establish communication with the staff at times. I’d NOT RECOMMEND this place to anyone who wishes to have a holiday experience….. You can get significantly better accommodation at this price.
Stayed 6 nights in Dec 2024

4/10 Poor

Antonette

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 5 nights in Jul 2023

2/10 Terrible

Karen Jan

Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

Joshua, Wisconsin, USA

Liked: Cleanliness, amenities
I chose a condo instead of the traditional hotel room for my stay. Wanted to be able to cook and have guests. The condo came with the usual amenities like towels, linens, and hygiene products. But also had dishes, rice cooker, coffee pot. The wifi was hit or miss but that is a normal issue in Philippines due to service outages and communication with the property owner was lacking in some respects, but the front desk was very helpful even though they do not rent the condos. Overall the stay was great. Used grab for transportation so I'm not sure about parking. But the staff was excellent and helpful. Also worked with me on my early check in and 2am out to make things easy. Very friendly place and they easily communicate in English. The location was also great, close to shopping and many restaurants. I would recommend to anyone taking their first trip to Philippines or Cebu. 4.75 out of 5 in my book and better than any hotel could offer if you wish to have more than just a bed and bath. Great job padgett place, apexotel, and staff!
Stayed 9 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境及舒適度是沒有問題，不過對於額外收費的部分不是很能接受，能理解飯店要收取額外費用，但若是能在訂房時就清楚名列出要收取的費用及內容，將一切的交易透明化，我認為是比較合適的。
Stayed 1 night in Nov 2019

6/10 Okay

Sally

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Lhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is great ❤
Stayed 1 night in Oct 2019

2/10 Terrible

sinki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
部屋（604号室）はリフォームされたばかりとの事で綺麗でした。大きな冷蔵庫に一通りの調理器具も揃ってます。シングルベッドは小さめ。 地下2階に有人のランドリーがあり、セルフ利用で170ペソ。スタッフはフレンドリーでした。 立地はアヤラモールから徒歩圏内。（10分ちょい） 申込時に確認してなかったが、4泊してクリーニングフィーや光熱費など諸々で6200ペソを現地で支払い。要注意。 タオル交換は2日に1回と言われたのが、やや残念な点。
Stayed 4 nights in Apr 2019

2/10 Terrible

JIHOON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박비용 외 현장 추가비용이 많이 들며, 수건교환 일체없음 특히 체크아웃시 직원이 부재중이면 현금보증금 돌려받기 엄청 힘들기 때문에 절대 추천하지 않습니다.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Des taxe grave cher nettoyage aussi
Stayed 1 night in Mar 2019

2/10 Terrible

ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
チェックイン時間を数日前に連絡していたにもかかわらず、３０分ほどロビーで待たされました。設備や部屋の説明の方は丁寧で親切でしたが、とても早口で何度も聞きなおしました。チェックアウトの１時間前にチェックアウトの時間を連絡していたにも関わらず、時間になっても担当者が現れず、フロントの方に電話していただくと、今から20分待てと言われました。渋滞も始まっていたので、待てないと伝えたにも関わらず電話が切れました。再度かけなおしてもらいましたが、20分以上の待ち時間は変わらず、飛行機の時間に確実に間に合わなかったのでデポジットを全く返金してもらわず帰ることになりました。清掃料として4,000ペソも支払ったにもかかわらずタオルの交換もなし、アメニティの追加もできませんでした。トイレットペーパーは言わないと追加されていませんでした。フロントの方が本当に親切で助けてくれたので良かったですが、二度とここを利用することはないと思います。
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

ホテルではなく、コンドミニアムです

この施設はコンドミニアムです。２ベッドルームそれぞれにシャワーブースがあり、キッチン、ダイニングテーブル、リビングエリアと4人ぐらいが快適に過ごすことができる部屋でした。アラヤセンターも徒歩圏内ですし長期滞在する人にとっては良い施設だと思います。徒歩で周辺を歩きましたが、女性だけの宿泊の場合はタクシーを使ったほうが良いかな。 一番の難点はHotels.comの仕様なのかもしれないけど、宿泊料金以外の費用が必要な事。よ～く読んでみると下のほうに小さく掃除料金が必要との記載があります。宿泊料金を安く見せるため？と思ってしまいますよね。 私も部屋のお掃除の料金をチェックイン時にとられました。しかもデポジットも合わせるとPHP10,000ほど請求されます。しかもクレジットカード不可です。慌てて近くのATMにキャッシングしに行きました。（フィリピンのATMでのキャッシングは1回につき10,000ペソまでという限度額がありますのでご注意を) もちろんチェックアウト時にデポジット分の返金はありました。でも私の場合、帰国する朝にペソの現金をもらってもLCC利用なので荷物の重さが増えても困るから物も買えないし、日本円に両替するしかなかった。 1週間ぐらいの期間を３～4名で過ごすコンドミニアムだと捉えればお勧めですし、数日を2人などの少人数で利用し、ホテルのような利便性やサービスを期待するのなら別のホテルを選んだほうが良いと思いました。
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
被收很貴的清潔費，訂購時難以發現的，設施情況不是很好，有一扇窗鎖不到的，附近有雞場，早上會不斷有雞叫，建議想睡得好的人不要選
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
Front desk was not courteous, impolite and had no knowledge of my reservation. Surprisingly, we were informed that we were almost 2 hours early of our check-in time which meant that we had to pay extrafor early check-in though the unit/ room was already available. The unit/room though clean, sewage at the kitchen smells. We were threatened that we would not be allowed to enter the building if we were not able to pay the cleaning fee that time even asked them if we could pay it on check out day, because it was holiday that day and all banks were closed and the money we had would be for our food and scheduled activities.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Ian Regin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed but kinda annoyed...

Everything was excellent although the management could have been more transparent of posting the cleaning, utility and other charges before and not after hitting the “buy now” button. With this, would be clients will be informed and they will have the option to still book or not. In my case, I only found out about those extra charges after a confirmation email I got after booking. They said considering the size of the room and for them to maintain close to its mint condition for the next user to enjoy, they need to charge those. My only appeal is for them to be transparent upfront and not after you decided and there’s no choice either to cancel without refund or go for it. Don’t get me wrong here, I am truly satisfied with my stay and I don’t mean just to complain but I feel everybody deserve to be informed.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
This is not a 4 star accomodation, in fact this was the worst i’ve had. Photos are very misleading. Very small rooms and they only showed the inside of the property which looked very nice (in photos only) but in reality the property is located in an impoverished area. I arranged for transfers from the airport to the place. But the driver never came. Instead they were waiting for my “re-confirmation” after I’ve already confirmed and agreed with the transfer fee. I also don’t remember seeing when I booked the room that there were separate charges for utility fees and “towel fees”. I’d rather have them include these charges with the nightly rate than charging it separately. On our second day there was no hot water. I told the lady in front but she just ignored me. So for the rest of our stay there was no hot water but still charged us for “utility fees”. When we were checking out it took about 15 to 20 min waiting because the owner or property manager needs to check the room first before we can go. I have traveled and stayed in many different places but I felt this property mislead me.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Feb 2019

6/10 Okay

Morten

Liked: Cleanliness, property conditions & facilities, room comfort
jeg var irriteret over at vi blev bedt om at betale for el, varme mm. som var dyrere end opholdet.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities

Won't consider this hotel again!!

To pay the unexpected cleaning free which is as high as the room price makes me feel very bad and angry. The cleaning free information shows in Mandatory fees license with small words. If you are busy and not read it carefully, your money will be easily lost. According to my experience, I have never been charged the cleaning free as high as the room price. I won't consider the hotel again.
Stayed 1 night in Feb 2019