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Hotel Stella

3.0 star property
Hotel with a 24-hour front desk, near Ayala Center

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Photo gallery for Hotel Stella

Family Room | In-room safe, desk, free WiFi
Reception
Lobby sitting area
Front of property
Restaurant

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi

Superior Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Cable channels
In-room safe
Desk
Daily housekeeping
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi

Family Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Cable channels
In-room safe
Desk
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, free WiFi

Deluxe Room

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
In-room safe
Desk
Daily housekeeping
Wardrobe or closet
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Don Gil Garcia Street Capitol Site, Cebu City, 6000

What's nearby

  • Osmeña Fountain Circle - 6 min walk - 0.4 miles
  • Mango Square - 7 min walk - 0.4 miles
  • Ayala Center - 4 min drive - 1.7 miles
  • Waterfront Cebu City Casino - 5 min drive - 2.1 miles
  • SM City Cebu - 5 min drive - 2.3 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 42 min drive

Restaurants

  • ‪Feria - ‬3 min walk
  • ‪Bo's Coffee - ‬3 min walk
  • ‪Manila Foodshoppe - ‬3 min walk
  • ‪Coffee Prince Cebu - ‬2 min walk
  • ‪Bittersweet Pastry Shop - ‬3 min walk

About this property

Hotel Stella

Hotel near Ayala Center
Hotel Stella provides amenities like a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and ATM/banking services
  • A 24-hour front desk, smoke-free premises, and concierge services
  • An elevator, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Hotel Stella offer thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 8:00 PM at scheduled times and on request

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 96.80 to 107.80 for adults and PHP 96.80 to 107.80 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 96.80 to 107.80 for adults, and PHP 96.80 to 107.80 for children
  • Airport shuttle fee: PHP 1000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Stella
Hotel Stella Cebu
Stella Cebu
Stella Hotel
Hotel Stella Cebu Island/Cebu City
Hotel Stella Hotel
Hotel Stella Cebu City
Hotel Stella Hotel Cebu City

Frequently asked questions

Is Hotel Stella pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Stella?

Hotel Stella doesn't offer parking.

What time is check-in at Hotel Stella?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Stella?

Check-out is at noon.

Does Hotel Stella provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7 AM–8 PM on request. A fee of PHP 1000 per vehicle applies.

Where is Hotel Stella located?

Located in Capitol Site, this hotel is steps from Jose Rizal Memorial Library, and within 3 mi (5 km) of Ayala Center and SM City Cebu. SM Seaside City Cebu is 2.9 mi (4.6 km) away.

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Hotel Stella Reviews

Reviews

6.6
Rating 10 - Excellent. 29 out of 275 reviews
Rating 8 - Good. 107 out of 275 reviews
Rating 6 - Okay. 82 out of 275 reviews
Rating 4 - Poor. 30 out of 275 reviews
Rating 2 - Terrible. 27 out of 275 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Arif

Disliked: Staff & service, property conditions & facilities
okay to stay average hotel i steadied one night only
Stayed 1 night in Mar 2025

8/10 Good

Alberto

Liked: Staff & service, property conditions & facilities
At the center of town. easy to get a taxi to everywhere.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria Ivy Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable and Comfortable Stay. Thank you
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Excellent
Stayed 5 nights in Jun 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there and will go again soon. There are better area's but they are Dirty inside and More expensive. The Toilet was blocked and I eventually got it unblocked. It is clean and secure so much better than a lot of places
Stayed 5 nights in Nov 2023

2/10 Terrible

andresa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bathroom is very dirty its has smell.it looks like they dont clean the room.
Stayed 3 nights in May 2024

2/10 Terrible

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gone down, in my ratings.

No hot water, service for meals very, very slow, no tv channels. I used to stay here regularly not any more.
Stayed 2 nights in Feb 2023

2/10 Terrible

Bailey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel doesn't have the same amenities as other hotels at similar price points. If something bad was to happen to you during your trip, hotel doesn't provide any support. Even though a bad experience happened to me during my trip they refused to give me a refund after I had to leave due to the unsafety of this hotel (thankfully Expedia gave me a credit and I only booked for 2 nights).
Stayed 2 nights in Jun 2024

8/10 Good

Roger

Liked: Room comfort

It's a shame they don't want us

I put a review a week or two ago and it didn't change. I asked for the room service to be done and on the third day the turned up. We went out on the second day and came Back 4 hours later but no cleaning done. After I complained the excuse was they were upstairs and was coming down to clean it. They were on our floor when we went out cleaning the room next to ours and the one opposite. So why not clean while there. Well we are going to Panglao for a week and when we come back for a month we will be staying elsewhere
Stayed 5 nights in Nov 2023

10/10 Excellent

Liber

Stayed 1 night in Nov 2024

4/10 Poor

Jan

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

andresa

Stayed 1 night in May 2024

6/10 Okay

ARACELI

Liked: Staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Rhoebe Chriatie

ok hotel but hassle

Stayed 2 nights in Dec 2023

10/10 Excellent

Jan Heena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Hugo

8/10 Good

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Enrique

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a very clean place
Stayed 3 nights in Mar 2022

4/10 Poor

Verified traveler

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2019

8/10 Good

jyrki

Liked: Staff & service
Hintalaatusuhde hyvä muutamaksi päiväksi lähellä keskustaa, sänky vähän kova eikä kunnon peittoa.
Stayed 2 nights in Dec 2019