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W Express Hotel

3.0 star property
Business travelers find a perfect balance at this central hotel where productive meetings pair with local breakfast flavors and modern connectivity

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Photo gallery for W Express Hotel

Interior entrance - W Express Hotel (Cebu City)
Daily local cuisine breakfast for a fee - W Express Hotel (Cebu City)
Courtyard - W Express Hotel (Cebu City)
TV - W Express Hotel (Cebu City)
Superior Room, 2 Twin Beds | In-room safe, desk, blackout drapes, free WiFi - W Express Hotel (Cebu City)
The Diplomat Hotel, in the business district's center, is a practical base for work trips. Guests enjoy regional breakfast specialties, meeting facilities, in-room WiFi, and dry cleaning services to maintain a professional appearance.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Santa Cruz, a neighborhood in Cebu City, W Express Hotel is in the entertainment district. Colon Street is a notable landmark, and travelers looking to shop may want to visit Ayala Center and SM City Cebu. Jpark Island Waterpark and Jose R. Gullas Halad Museum are also worth visiting. Visit our Cebu City travel guide
Map
90 F Ramos St., Cebu City, Cebu, 6000

What's nearby

  • Mango Square
    Mango Square
    10 min walk - 0.6 miles
  • Colon Street
    Colon Street
    13 min walk - 0.7 miles
  • Robinsons Plaza
    7 min walk - 0.4 miles
  • Osmeña Fountain Circle
    8 min walk - 0.5 miles
  • University of San Carlos
    10 min walk - 0.6 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    39 min drive

Restaurants

  • The Good Cup Coffee Co.
    1 min walk
  • Tightrope Coffee - Velez Branch
    2 min walk
  • Atbang Velez Fastfood
    2 min walk
  • Ipar's Restaurante Y Bar de Tapas
    1 min walk
  • Dessert Factory
    1 min walk

About this property

W Express Hotel

Hotel near Colon Street
Close to Ayala Center, W Express Hotel provides dry cleaning/laundry services, a business center, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Local cuisine breakfast (surcharge), a front-desk safe, and multilingual staff
  • A 24-hour front desk, meeting rooms, and wedding services
Room features
All 130 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (PHP 60 per hour)

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: PHP 180 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from September 23 2021 to December 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 180 per person
  • Fee for wireless internet in public areas: PHP 60 per hour (rates may vary)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Frequently asked questions

Is W Express Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at W Express Hotel?

Check-in begins at 2 PM.

What time is check-out at W Express Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is W Express Hotel located?

Located in Santa Cruz, this hotel is within a 15-minute walk of Cebu Normal University and Colon Street. SM City Cebu is 1.8 mi (2.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

W Express Hotel Reviews

7.0

Good

6.8

Cleanliness

7.2

Location

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 59 out of 347 reviews
Rating 8 - Good. 125 out of 347 reviews
Rating 6 - Okay. 109 out of 347 reviews
Rating 4 - Poor. 33 out of 347 reviews
Rating 2 - Terrible. 21 out of 347 reviews

Reviews

Verified

2/10 Terrible

Ken.michelle

Disliked: Staff & service, amenities, property conditions & facilities
You sold us rooms from a hotel that’s been closed for nearly two years leaving our daughters stranded without a place. Well done!
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Chris

Disliked: Cleanliness, property conditions & facilities
Bed is very small, bath room no floor towel, no face towel and the floor in the room is awful isn’t mop...
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

Good basic hotel with no frills. Good price

Decent basic hotel with no frills. Can't go wrong for the price
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Convenient Room needed attention window would not lock
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Jaehyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

싼가격이 믿기지않는 시설

세부에서 머물렀던 숙소중에 제일 좋았습니다. 가격이 이렇게 싼게 믿기지 않을정도로 만족했습니다.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Friendly Staff Room not Clean. But Acczetable for the Price, good Place to move around
Stayed 6 nights in Dec 2019
Verified

8/10 Good

Hyeonsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮은 숙소

가성비 좋아요 다만 호텔주변이 지저분하고 안전하진 않아요
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
I like the accessibility of the hotel to my meeting venue. I don't like the cleanliness of the room.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
An old hotel but location is fairly good. Opposite one can find some local eateries, and massage shops are everywhere near the hotel
Stayed 7 nights in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
This hotel is dated. Friendly and helpful staff. Old linens so worn there were practically holes in them. Did not eat in the restaurant. Good location close to dining, shopping, nightlife and transportation. All in all it was good for the lower cost.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great hotel , great staff , great room service , but the cleanliness of the room was not good .
Stayed 3 nights in Oct 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty...walking barefoot my feet turned black...the shower curtain was beyond filthy...It took them 2 hours to bring me an extra towel that I ordered and charged me 50 pesos and they would not give a second one...the refrigerator was a joke with no shelves in it and water sitting at the bottom...the counter top was dirty and probably not cleaned for a while...There was no mirror in the room except the one in the bathroom...there was no bidet in the bathroom...This cannot be a 3 stars hotel...I wouldn't even give it one star...I do not recommend this hotel and I will never stay there again...
Stayed 1 night in Sep 2019
Verified

8/10 Good

Roljune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I am having a very comfortable stay at the hotel.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a refrigerator Is Very Nice, I like ice cold water in the AM and this is the only place that I have found that has this .
Stayed 3 nights in May 2019
Verified

2/10 Terrible

hiroyuki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
予約しましたけど、予約番号を提示しても宿泊出来ませんでした❗返金願います。
Stayed 1 night in Apr 2019
Verified

8/10 Good

Yoshiaki

買い物も食事も便利なところです。移動手段も沢山あり観光名所へ行くのに困る事はありませんでした。ホテルのwifi接続はどうにかしてもらいたいですね。
Stayed 5 nights in Apr 2019
Verified

6/10 Okay

Russell

Liked: Cleanliness, room comfort
Disliked: Staff & service

Dissatisfied with the service.

Check was dismal no service what so ever why work in a hospitality service when you can't even be polite and helpful to the paying guests. Hotel is a little out of the way small shops around the area to buy goods McDonald's not far away and Robinson shopping centre is about 15 minutes walk .The room was big refrigerator free toiletries hot and cold shower large bathroom good bed ok channels .Ok for a night safe area they have a restaurant but didn't eat there. Would not stay again as there are plenty more hotels to choose from with friendly front desk staff.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
清潔ではなかったけれど寝るだけだったら気になりません！潔癖の方にはオススメしません。
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. There are plenty of shops and restaurants in the area. We booked a Superior room but upgraded to Executive by paying PHP 320 as we were 3 in our family. The quality of the towels given in the rooms should be improved as they looked old.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value-for-money Hitel

This is my favourite, value-for-money hotel in Cebu city and I have stayed here many times in the past decade. The staff are friendly and helpful and the bedrooms suit me as possess all I need- in-room safe, fridge, TV, A/C, free WiFi, toiletries , peace and quiet. The hotel is within walking distance of shopping ,restaurants and a few pubs.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel was very nice spacious ,neat,and clean room.The hotel nearby hospitals ,malls and commercial bank.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel was so nice spacious area.Many restaurant near the hotel and commercial establishment.The staff very kind and accomodating .I will stay again in the near future.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a night

Good experience. Room is old, bed sheets were frayed, but kept clean. Thought I'd avoid the roosters waking me up on the 7th floor, but no chance. Ok for a night.
Stayed 1 night in Dec 2018
Verified

8/10 Good

jean louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

à recommander

sejour agréable bon rapport qualité prix
Stayed 1 night in Nov 2018
Verified

6/10 Okay

BRIAN

Disliked: Cleanliness, property conditions & facilities, room comfort
The first room was unacceptable, they moved me to a room that was better. I would not go back, unless there was nothing else available.
Stayed 1 night in Dec 2018