See all properties

Mercure Cayenne Royal Amazonia Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Mercure Cayenne Royal Amazonia Hotel

Outdoor pool, sun loungers
Interior entrance
Classic Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Classic Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | Minibar, in-room safe, desk, laptop workspace

Classic Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Room, 1 Double Bed, Balcony

Classic Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Outdoor pool

Grand Hotel Montabo

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
7.2 out of 10, Good, 183 reviews
Grand Hotel Montabo

About the neighborhood

Map
45 Rue De L'Ara Bleu, Route De Zéphir, Cayenne, 97300

What's nearby

  • Montjoly Beach - 18 min walk - 1.0 mile
  • Cayenne Hospital - 4 min drive - 1.7 miles
  • Musée des Cultures Guyanaises - 4 min drive - 1.9 miles
  • Place des Palmistes - 5 min drive - 2.3 miles
  • Tourism Office - 5 min drive - 2.3 miles

Getting around

  • Cayenne (CAY-Cayenne - Félix Eboué) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪La Brasserie Royale - ‬1 min walk
  • ‪Kfc - ‬8 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Les Palmistes - ‬6 min drive

About this property

Mercure Cayenne Royal Amazonia Hotel

Upscale family-friendly hotel
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Mercure Cayenne Royal Amazonia Hotel. Indulge in a body treatment, a facial, and a body wrap at Spa Royal, the onsite spa. Be sure to enjoy lunch, dinner, and local cuisine at the two on-site restaurants. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and newspapers in the lobby
  • An elevator, a front-desk safe, and concierge services
Room features
All 134 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Brasserie Royale
  • Royal Sushi

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number FR93602036444

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Royal Amazonia Hotel Cayenne
Royal Amazonia Hotel
Royal Amazonia Cayenne
Royal Amazonia
Mercure Royal Amazonia Hotel
Mercure Cayenne Royal Amazonia
Mercure Royal Amazonia
Mercure Cayenne Royal Amazonia
Mercure Cayenne Royal Amazonia Hotel Hotel
Mercure Cayenne Royal Amazonia Hotel Cayenne
Mercure Cayenne Royal Amazonia Hotel Hotel Cayenne

Frequently asked questions

Does Mercure Cayenne Royal Amazonia Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mercure Cayenne Royal Amazonia Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Cayenne Royal Amazonia Hotel?

Self parking is free at this property.

What time is check-in at Mercure Cayenne Royal Amazonia Hotel?

Check-in begins at 6:00 PM.

What time is check-out at Mercure Cayenne Royal Amazonia Hotel?

Check-out is at noon.

Where is Mercure Cayenne Royal Amazonia Hotel located?

This family-friendly Cayenne hotel is located near the beach, within 1 mi (2 km) of Montjoly Beach and Cyno Garde. Place Victor Schoelcher Market and Marshes of Caw are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mercure Cayenne Royal Amazonia Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 60 out of 156 reviews
Rating 8 - Good. 69 out of 156 reviews
Rating 6 - Okay. 16 out of 156 reviews
Rating 4 - Poor. 6 out of 156 reviews
Rating 2 - Terrible. 5 out of 156 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

The nice paintings on the walls and the reception. Rooms are very nice and comfortable. However, the service at the restaurant was horrible as they took 30 minutes to attend to us and we waited 1h to get the food...
Stayed 1 night in Nov 2023

6/10

Never go back
Stayed 2 nights in Jan 2025

10/10

Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Stayed 1 night in Nov 2023

10/10

Propre Personnel agréable Décoration et entretien partie commune assez moyen
Stayed 3 nights in May 2025

8/10

Stayed 3 nights in Dec 2024

8/10

Stayed 4 nights in Nov 2024

6/10

Stayed 4 nights in Oct 2024

8/10

Stayed 2 nights in Oct 2024

2/10

Stayed 1 night in Oct 2024

4/10

Plateaux repas sale à même le sol dans le couloir C’est fort désagréable
Stayed 1 night in Aug 2024

10/10

Stayed 5 nights in Jul 2024

8/10

Stayed 2 nights in Jun 2024

8/10

Stayed 2 nights in May 2024

10/10

Hôtel propre et digne d'un 4 étoiles. Le personnel est à l'écoute et prend soin de ses clients. Je recommande vivement et je reviendrai.
Stayed 11 nights in Apr 2024

8/10

Stayed 5 nights in Apr 2024

8/10

Hotel bien personnel attentif ensemble de l'hôtel bien La Brasserie pourrais etre mieux Le Sushi tres bien je retourne
Stayed 7 nights in Mar 2024

8/10

Stayed 1 night in Mar 2024

10/10

Stayed 1 night in Feb 2024

6/10

Stayed 3 nights in Mar 2024

10/10

Très bonne hôtel, super piscine, le personnel au top. Suggestions manque de poisons au petit déjeuner et de sans gluten.
Stayed 1 night in Mar 2024

10/10

Weinig Engels
Stayed 7 nights in Jan 2024

6/10

Stayed 6 nights in Jan 2024

10/10

Stayed 1 night in Dec 2023

10/10

Stayed 1 night in Nov 2023

10/10

Stayed 4 nights in Nov 2023